Steak 'n Shake
$ • Burgers, Fast Food
Hours:
8609 Watson Rd, St. Louis
(314) 961-1184
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Did an online order under the assumption I could do curbside. Nobody answered the phone, so I went in. They couldn’t find my order and told me another customer probably took it. Fine. Made me another order, missing items. All the while standing inside a restaurant, which is something I’m not comfortable doing at this point. Finally it came out and by the time I got home, under a 10 minute drive, everything was ice cold. That being said the woman that helped me was very nice....read full review
don't even bother. this location is terrible. I totally understand places are understaffed but they are completely disrespectful
Good and cheap food it’s yummy
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake is a restaurant with a nice location and clean surroundings. The staff is praised for their kindness and good customer service. However, the ordering process has changed; customers must order through a kiosk, which does accept cash, but there is no longer any table service. Meals are picked up at a counter, and there have been complaints about food temperature, with burgers often being cold or barely warm. The restaurant features old photos on the wall that showcase its history. A receipt is now given for fountain drinks, which must be scanned at the soda fountain to activate. Many customers long for the days of better service and the experience of seeing burgers sizzling on the grill, expressing a desire to return to the great old Steak 'n Shakes they once loved.