Wendy's
$ • Fast Food, Burgers
Hours:
3801 Gravois Ave, St. Louis
(314) 772-6923
About Wendy's
Customers' Favorites
Wendy's Reviews
Went through your drive through about 515 pm today. Told me to order when ready. I told them I was ready and she took my order halfway and then told me to hold on. Held on for about ten mins and the girl came back over the intercom and said I had to come inside. I came through the drive they for a reason. So went and parked get got to the door. The door was locked. They all ignored me until some customer came and opened the door. Yes a customer and not the employees. Get up to...read full review
My order was totally wrong and it was dry.
Never had a problem with Union & Natural Bridges Wendy's......ijs
staff only eanred to talk to themseves. no service
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 6:30AM - 12AM |
Wendy's offers delicious food but faces issues with service and consistency at this location. Customers often experience long wait times, such as over 40 minutes in the drive-thru for a DoorDash order because the lobby is frequently locked. The staff works hard but is often understaffed and exhausted, with no breaks during busy times. Some customers have had negative interactions, feeling that staff can be petty or unprofessional, especially when handling order accuracy or questions about free food. Despite these problems, the restaurant is known for being very clean and having friendly staff who are patient and kind. Many customers appreciate the overall cleanliness and good service, with some willing to drive from nearby areas just to dine there regularly. The restaurant's reputation suffers from inconsistent food quality and service, but the staff's dedication and the clean environment are notable positives.