Wine Down Cafe (St. Louis)

I really enjoyed myself here. The food was great. There was a nice, friendly, and clean atmosphere. I was invited by a friend and now, I may have found a new brunch spot. Most importantly, the price was right!

Atmosphere: 5

Food: 5

Service: 5

It would be impossible to overstate just how good the food is here! The short ribs are just life changing. Special shoutout to the French toast and the donut burger, never had anything else like it. We also showed up super early for our reservation and they accommodated us happily. Excellent food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken \u0026 Waffle, Cinnamon Roll French Toast, Classic Smash Burger with Fries, Glazed Doughnut Breakfast Burger

It's definitely a wonderful place to go!! The CHEF is amazing and passionate about his food and making sure the customer or always happy with there food, not only do they have good food, live music, comedy shows, karaoke nights, definitely don't miss out on a wonderful experience 😀 😉

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp and Grits, Chicken \u0026 Waffle, Philly Cheese Steak Eggrolls

My first time excellentl food was delicious I will be back peaceful I tried philly rolls delicious cheesy and Mac cheese balls was delicious I had rum punch good and chicken tenders with honey mustard delicious excellent I will be back

Atmosphere: 5

Food: 5

Service: 5

Great food and service! Sabrina and Felicity make you feel right at home!

Atmosphere: 5

Food: 5

Service: 5

I eat there once or more a week. I have tried everything on the menu and nothing disappoints! The Bartender always makes my drink perfect. Felicity is my favorite server, that girl is fast & friendly. All the servers do an excellent job. Maybe I'll see you there............

Atmosphere: 5

Food: 5

Service: 5

I normally don’t leave negative reviews, but our experience here was extremely disappointing. We waited over two hours for our food, and when we finally asked about it, the staff seemed disorganized and unapologetic. To make things worse, they asked us to move to another table while we were still waiting — completely unacceptable after such a long delay.

We came expecting a pleasant meal, but left frustrated and dissatisfied. I truly hope management takes this feedback seriously and makes improvements, because right now, I would not recommend this restaurant to anyone.

In Reponse;

Wow. I have to say this response is extremely unprofessional and distasteful—unfortunately, it perfectly reflects the same level of service my party and I received.

First, let’s be clear: my reservation was made a week in advance, not the same day as you stated. Second, we waited 2 hours and 20 minutes, which is unacceptable by any standard, especially when reservations were confirmed ahead of time.

It’s also disappointing that instead of taking responsibility, and accountability you chose to make excuses and confuse us with another party. We were never seated at the bar. In That alone shows a lack of attention to detail and accountability.

I have every right to share my honest experience. Your response proves exactly why I felt compelled to write the review in the first place. Professional establishments accept feedback with grace and use it to improve. Sadly, this reply only reinforces the lack of professionalism we encountered during our visit. A professional business would acknowledge the mistake and seek to make it right.
In the future Accepting more reservations than the staff and kitchen can handle is both unfair and unprofessional. It not only compromises service quality but also shows a lack of respect for customers’ time. A well-run establishment would manage seating limits, communicate realistic wait times, and ensure guests are served in a timely and courteous manner.

Until this restaurant learns to operate within its true capacity and prioritize customer experience, it will continue to disappoint guests who expect the basic standard of service their reservations promise.

Blessings,
💕

Atmosphere: 1

Service: 1

Hey so I actually can’t stop thinking about this place since I discovered it a couple weeks ago.

Atmosphere: 5

Food: 5

Service: 5

The food is fire. Really haven’t found anywhere in a while that compares

Good staff and great food. I highly recommend and will be returning

Atmosphere: 5

Food: 5

Service: 5

! We were starving on a Sunday morning. Came across this place online and figured we try it out .. and wow ! It was so freaking good ! The catfish bomb ! Croquettes.. bomb ! The pancakes .. crispy edges !!! Everything was so good. Drinks strong and all that .. if you’re thinking about trying them do it !

Atmosphere: 5

Food: 5

Service: 5

Baybeeeeeee this food is the TRUTH! It was our first time here and EVERYTHING was delicious, fresh and perfectly seasoned. Finding out it was black-owned was a lovely bonus. We had catfish, grits, the wings, French toast, bacon, eggs and those magnificent Mac and cheese balls which were absolutely phenomenal! Our server Felicity was so sweet and awesome and we met the chef to tell him how much we loved his food and he was so sweet as well! They had amazing vibes music playing in the background too that wasn’t too loud so you could still hear your conversations. This was an absolute gem of a place that everyone needs to go try. We cannot wait to come back again 🥰

Atmosphere: 5

Food: 5

Service: 5

Better than stacked stl burgers 10 outta 10 smash burger 🍔

Atmosphere: 5

Food: 5

Service: 5

Instantly obsessed. Went for brunch and had a hard time deciding because I wanted to try literally every single thing. Their chicken and waffles with hot honey maple syrup was fantastic. Their grits are fire. Good patio, great service. My new neighborhood favorite!!

Atmosphere: 5

Food: 5

Service: 5

Food was great,great service & nice atmosphere. I had Brisket and Eggs with a lemon drop margarita 🍹

Atmosphere: 4

Food: 4

Service: 4