Popeyes Louisiana Kitchen

992 Goodman Rd W, Horn Lake
(662) 349-0646

Recent Reviews

Sort by
C Coleman

WORST POPEYES EVER! Customer service is HORRIBLE! Employees are rude , unwelcoming and terrible attitudes …. From managers to staff ALL of them need hospitality courses

Atmosphere: 1

Food: 1

Service: 1

Kimberly Davis

This location was on point Today

Atmosphere: 5

Food: 5

Service: 5

Kandis Nicole

This Popeyes has the worst customer service ever. From the moment they’re taking your order until you get to the window. I asked for some sauce and they lady said if you don’t have tenders then you need to get out of line and come back around and get back in line just to pay for some sauce.. Now does that make any sense??? Please avoid this location at all cost. If I could give them zero stars I would. This is why their reviews are so low now.

Atmosphere: 1

Food: 1

Service: 1

Natalie Scallions

We were extremely disappointed!!! The entire experience was awful. I wanted to get my mom a chicken dinner for mothers day but had to wait over an hour for our order inside the restaurant. It was complete mayhem!!! 8 people working but not as a team!! It was a complete nightmare and I was late getting to my moms for mother's day 🀬

Atmosphere: 1

Food: 2

Service: 1

Amariah Harris

Food was delicious. Customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

SaJourney Tate

It’s was great energy and food

Atmosphere: 5

Food: 5

Service: 5

Kelly Poulsen

Save you TIME AND MONEY!! I ordered online at 1:38. Not a huge order, 2 9pc chicken and 2 lg sides. It’s literally 2:38!!! AN HOUR LATER, and I’ve been here for 45 mins waiting to pick up my food!!!!! And then the employees are rude with attitudes as if THEY are the ones who should be upset and not myself that has spent almost $50 on this subpar food that’s supposed to be fast food and here it is an HOUR LATER still waiting!!! SAVE YOUR MONEY AND GO GET A STEAK DINNER FOR THIS PRICE!! This is absolutely unacceptable and uncalled for!!!

Atmosphere: 1

Food: 1

Service: 1

Terence Driver

The food was hot and fresh and Customer Service was very good management had everything together. Restaurant was clean. Parking lot was immaculate.

Atmosphere: 5

Food: 5

Service: 5

Aliyah Parks

it was great

Atmosphere: 5

Food: 5

Service: 5

Ida Doggett

Very good place of business,great food.

Atmosphere: 5

Food: 5

Service: 5

Tamika Savage

I really like their mashed potatoes.

Atmosphere: 4

Food: 5

Service: 2

Toni Reed

Today i spent $61 on over cooked, hard chicken. The parking lot smelled of burnt cooking oil as well as the chicken tasted like it. The store, online, and dashers orders were mixed up. Dashers were standing all around the lobby. All complaining of the time. Orders were not being made in order. Staff members were arguing. The manger was in the office on the phone. She walked through the front line never assisting in getting orders out.

After waiting about 30 minutes, I received an incorrect order. It took an additional 43 minutes for my order to be completed.

Atmosphere: 1

Food: 1

Service: 1

Mila M

This place is disgraceful disgusting a customer brought their order in front outside and the workers put the chicken back under the hot light to serve to other customers! I will be calling the state they could have done anything to the food

Atmosphere: 1

Food: 1

Service: 1

Kimberly Palmer

We came here at 5:25 pm And still in line now which is terrible....I don't know what going on with fast food chain but it terrible we stayed in the line before we got to the speaker for 15 minutes then we got around we had to sit before the yellow pole before we get to the window for 10 minutes then they didn't have all of my order and now we pull up for another15-20 minutes to get the food it's about an hour and some at Popeye and still ain't got no food my husband still in there now waiting on our food..poor services,poor mangement

Atmosphere: 1

Service: 1

Stephen Barber

This is the kind if place where you don't watch them make your food if you want to eat your food. I also ordered strawberry and cream pie and got apple. But that seems to be a common accurance for all locations

Atmosphere: 2

Food: 2

Service: 3

Loading...