It all depends on who cooks your fries and burger. I got LUCKY! Monday at 1:30, February 5th. Fries weee crispy, burger was perfect! Great friendly staff and very clean environment. If you’ve had a bad experience with this location before (like I did), give them a second chance! Perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Curtis Davis
Too high a price, if you know your way around in a kitchen, you can prepare the best burger at home. Come on let's get the right condiments ???? ??? and make it happen.
Sheila Carson
The facility never answers their phone. If you place an order online add at least 8 minutes to the time given for pick up. They receive the order 8 minutes after you place online. Good is always fresh and great. Very clean facility.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheeseburger, French Fries
Maureen Taylor
Great burgers, freshly made with my choices, served hot and perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
K'sondra G.
10/10 service. I was greeted as soon as I entered the establishment and my order was taken by Miss Polk. She is very sweet and made me feel welcomed and took my order in an accurate and timely manner. Food was fresh. I have no complaints.
Harrison -
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
kim hood
Went to 5 guys for the first time today. You can get a bigger, cheaper burger that tastes just as good anywhere else. Felt like I got robbed.
Kimberly Hatten-Reid
Not one employee spoke when I walked in the door to pickup dinner. Everyone acted as if they didn't see me, even though there was only one other guy in the store. I immediately made my way to the pick up area. Once again I stood there in complete silence, but it was obvious that my attempt to be pleasant to the employees was all for naught. They were not going to wait on me or acknowledge my presence, much less give me the food I ordered online. After stating my three letter name on THREE occasions, I was told my fries were still cooking. Several minutes later, I left with two small burgers and a cold cup of greasy fries. Overall a horrible experience, less than acceptable food, and a store full of employees that don't value the very people that are making their jobs necessary and are helping to pay their hourly wage. As someone that travel often, I have never walked into a Five Guys without being greeted by every employee and receiving hot food in a timely manner. Five Guys may need to consider additional training at the Oxford. MS location or start the hiring process for people that actually want to work.
Atmosphere: 3
Food: 2
Service: 1
Hexican
Best burgers and fries hands down in the South. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger
Wade Baskin
Meh regarding service but the food is Five Guys good as usual. It's so cold inside that we had to eat outside.
Servers are "yeah whatever" and run it haphazardly. Food is still great - hey, its Five Guys! Just depends on what crew is serving perhaps. If you know exactly what you want, just be prepared to wait longer than usual and watch for your order - if you stand outside, there is no speaker. If you have questions, good luck. The Oxford hiring practices may be a little more lax than other areas. I've only been once. I'm all for 2nd chances so I will update this review as I try them again soon. Stand by.
Atmosphere: 3
Food: 5
Service: 2
Chet Cohron
The inside temperature of the dining area was around 45F! I don’t think this is a place to eat a meal. If you can eat in your car.. then, it is ok.
Jamie Janvrin
Ordered food online. Ended up standing there for 40 mins and still ended up with no food. Worst place to eat at.
Jenessa Carter Hicks
I almost had to take out a second mortgage to feed my family supper. Incredibly overpriced and just average quality. Once was enough.
Katy Kakes
Great burgers is always but I don't understand the price point system here and why everything is so high?! You can easily spend $20 to $25 on a junior size Burger with fries and a shake. I do love their French fries being hand cut fresh everyday and really makes a difference and the burgers are always delicious.
It all depends on who cooks your fries and burger. I got LUCKY! Monday at 1:30, February 5th. Fries weee crispy, burger was perfect! Great friendly staff and very clean environment. If you’ve had a bad experience with this location before (like I did), give them a second chance! Perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Too high a price, if you know your way around in a kitchen, you can prepare the best burger at home. Come on let's get the right condiments ???? ??? and make it happen.
The facility never answers their phone. If you place an order online add at least 8 minutes to the time given for pick up. They receive the order 8 minutes after you place online. Good is always fresh and great. Very clean facility.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheeseburger, French Fries
Great burgers, freshly made with my choices, served hot and perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
10/10 service. I was greeted as soon as I entered the establishment and my order was taken by Miss Polk. She is very sweet and made me feel welcomed and took my order in an accurate and timely manner. Food was fresh. I have no complaints.
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
Went to 5 guys for the first time today. You can get a bigger, cheaper burger that tastes just as good anywhere else. Felt like I got robbed.
Not one employee spoke when I walked in the door to pickup dinner. Everyone acted as if they didn't see me, even though there was only one other guy in the store. I immediately made my way to the pick up area. Once again I stood there in complete silence, but it was obvious that my attempt to be pleasant to the employees was all for naught. They were not going to wait on me or acknowledge my presence, much less give me the food I ordered online. After stating my three letter name on THREE occasions, I was told my fries were still cooking. Several minutes later, I left with two small burgers and a cold cup of greasy fries. Overall a horrible experience, less than acceptable food, and a store full of employees that don't value the very people that are making their jobs necessary and are helping to pay their hourly wage. As someone that travel often, I have never walked into a Five Guys without being greeted by every employee and receiving hot food in a timely manner. Five Guys may need to consider additional training at the Oxford. MS location or start the hiring process for people that actually want to work.
Atmosphere: 3
Food: 2
Service: 1
Best burgers and fries hands down in the South. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger
Meh regarding service but the food is Five Guys good as usual. It's so cold inside that we had to eat outside.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Servers are "yeah whatever" and run it haphazardly. Food is still great - hey, its Five Guys! Just depends on what crew is serving perhaps. If you know exactly what you want, just be prepared to wait longer than usual and watch for your order - if you stand outside, there is no speaker. If you have questions, good luck. The Oxford hiring practices may be a little more lax than other areas. I've only been once. I'm all for 2nd chances so I will update this review as I try them again soon. Stand by.
Atmosphere: 3
Food: 5
Service: 2
The inside temperature of the dining area was around 45F! I don’t think this is a place to eat a meal. If you can eat in your car.. then, it is ok.
Ordered food online. Ended up standing there for 40 mins and still ended up with no food. Worst place to eat at.
I almost had to take out a second mortgage to feed my family supper. Incredibly overpriced and just average quality. Once was enough.
Great burgers is always but I don't understand the price point system here and why everything is so high?! You can easily spend $20 to $25 on a junior size Burger with fries and a shake. I do love their French fries being hand cut fresh everyday and really makes a difference and the burgers are always delicious.
Atmosphere: 5
Food: 5
Service: 5