Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
231 MS-15, Pontotoc
(662) 253-5765
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Food is great except the fries. The seasoning is to much making them so salty you can not eat them.
I stopped to get breakfast and cars were wrapped around the building so we went inside. This was the worst service I have ever had at a fast food place! I will never be back!
I stopped to get breakfast and cars were wrapped around the building so we went inside. This was the worst service I have ever had at a fast food place! I will never be back!
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Based on the reviews, Jack's Family Restaurant serves hot food with good taste, including a 2 piece chicken meal with mashed potatoes with gravy and green beans, and their biscuits are highly praised. The food is often fresh and delicious, and the restaurant can be fast and amazing during busy times like an ice storm. However, service is inconsistent. Some Sundays involve waiting an hour for 30 strips, while other Sundays are great. The wait for placing an order can be bad, and mobile orders sometimes still require a 45-minute wait. Online delivery orders have been good, but customers have not received extra sides like green beans that were paid for, and phone calls go unanswered. The restaurant is described as freezing cold, with customers feeling miserable and getting hypothermia, though a fireplace is available. The drive-through experience can be unfriendly, with cash-only notices and staff texting on cell phones while handing out food with no hospitality.