This was the first time I have ever eaten at a Jack's. I visited the Purvis location because I was having my motorcycle worked on and it was getting close to lunch time. I ordered at 11:29 am on 1-21-2026. I bought the Big jack meal number 1, asked for a large fry and what I got looked like something from the kids menu. The fry was at best 3 inches wide and 3 inches tall with maybe 10 fries inside of it. The burger was at best the size of 2 McDonald's regular size patties found on their regular size burgers for $1.60. I had no onion, no pickles, sparse lettuce and a thinly sliced tomato. It cost over $9 dollars and in my opinion it was something you would find on a kids menu. The fries were great and the burger was really good but I would expect an adult size fry and burger and not a kids size fry and burger for what I paid. This will be the last time I ever patronize Jack's. Remember the first impression is everything. I will continue to patronize places I know what I will get.
Atmosphere: 5
Food: 5
Service: 5
Al Hahn
Food is always great. The crew is awesome and you have to try the milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Richard Blakeman
The food is always amazing and the young male server is always super polite and always has a great attitude! JACKS is my family's new favorite place to eat in Purvis! The food is wonderfully delicious and affordable, best biscuits and gravy.. if they could add tomato gravy that would be the only thing the are missing in my opinion
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Burge
We had a large party, and they made sure that everyone got their food quickly! Everyone was very friendly and helpful!
Atmosphere: 5
Food: 4
Service: 5
levi burge
Everything was great, food,service, and atmosphere. The employees were great as well! Chicken and burgers were great also
Atmosphere: 5
Food: 5
Service: 5
Barry Hawthorne
Great food and great service!!!
Katlin Heath-Lee
It was an amazing experience!! Nice service all around.
Atmosphere: 5
Food: 5
Service: 5
Billy Davidson
I normally brag about jacks and eat a lot there. but not not. Philadelphia ms. we ordered 2 hamburgers with specific orders. we got 4 hamburgers 2 fries. they was extra cold. it took 5 min to get order so it was already cooked.
I ordered half and half tea and got unsweetened. when your on the job u don't have time to return. Wendy's, burger king, and kfc is right across the road. it looks like I may have to recommend them unless something.
the girls just don't give a flip.
McKayla Simmons
The new assistant general manager did a great job-he seemed to be extremely personable. The team seems very new and distracted, but overall, the atmosphere is great and the team attempted to overcome obstacles as they arose.
Ordered 3 piece chicken finger dinner. The chicken fingers were so small, it was more like 3 piece nugget. The sides were green beans and coleslaw. The beans were okay. The coleslaw tasted like mayonnaise . It was 1/4 cabbage and 3/4 mayo without seasoning. It was awful. It was very clear the drive thru server did not want to be there.
Food: 2
Service: 2
Cam B
Lovely. The food was fast, fresh and hot. The elderly blonde lady was very sweet, and I met the manager Ant, he is doing a good job at running the place. 10/10 would come again 😎
Atmosphere: 5
Food: 5
Service: 5
Tracy Jobe
Horrible management. Why is upper management not looking into how slow your location in Purvis? This location won’t be here long.
Dayle Helfert
when they first opened it was great the team was friendly helpful and the ordered were right.Then you moved the good manger and put ones in that were rude disrespectful and can't get the ordered right.So we have t been back since my surgery in Aug.we go to piedmont ala when we can
Dawn Miller
Poor customer service!! Waited 14:35 minutes for a order inside with no one in front of us, while the shift manager filled door dash orders instead. Then didn't get 2 simple Flap Jack specials correctly!! No eggs on either order. Definitely did not receive the order correctly!! Priority should be given to the customer who comes inside to order!! Then he was rude and a bully!! I guess because I'm a senior citizen!! Winchester Rd. Do better on Saturday morning's with your inside customer's as you do with the people to lazy to drive to the actual location!!
Great place to have breakfast
Atmosphere: 5
Food: 5
Service: 5
This was the first time I have ever eaten at a Jack's. I visited the Purvis location because I was having my motorcycle worked on and it was getting close to lunch time. I ordered at 11:29 am on 1-21-2026. I bought the Big jack meal number 1, asked for a large fry and what I got looked like something from the kids menu. The fry was at best 3 inches wide and 3 inches tall with maybe 10 fries inside of it. The burger was at best the size of 2 McDonald's regular size patties found on their regular size burgers for $1.60. I had no onion, no pickles, sparse lettuce and a thinly sliced tomato. It cost over $9 dollars and in my opinion it was something you would find on a kids menu. The fries were great and the burger was really good but I would expect an adult size fry and burger and not a kids size fry and burger for what I paid. This will be the last time I ever patronize Jack's. Remember the first impression is everything. I will continue to patronize places I know what I will get.
Atmosphere: 5
Food: 5
Service: 5
Food is always great. The crew is awesome and you have to try the milkshakes!
Atmosphere: 5
Food: 5
Service: 5
The food is always amazing and the young male server is always super polite and always has a great attitude! JACKS is my family's new favorite place to eat in Purvis! The food is wonderfully delicious and affordable, best biscuits and gravy.. if they could add tomato gravy that would be the only thing the are missing in my opinion
Atmosphere: 5
Food: 5
Service: 5
We had a large party, and they made sure that everyone got their food quickly! Everyone was very friendly and helpful!
Atmosphere: 5
Food: 4
Service: 5
Everything was great, food,service, and atmosphere. The employees were great as well! Chicken and burgers were great also
Atmosphere: 5
Food: 5
Service: 5
Great food and great service!!!
It was an amazing experience!! Nice service all around.
Atmosphere: 5
Food: 5
Service: 5
I normally brag about jacks and eat a lot there. but not not. Philadelphia ms. we ordered 2 hamburgers with specific orders. we got 4 hamburgers 2 fries. they was extra cold. it took 5 min to get order so it was already cooked. I ordered half and half tea and got unsweetened. when your on the job u don't have time to return. Wendy's, burger king, and kfc is right across the road. it looks like I may have to recommend them unless something. the girls just don't give a flip.
The new assistant general manager did a great job-he seemed to be extremely personable. The team seems very new and distracted, but overall, the atmosphere is great and the team attempted to overcome obstacles as they arose.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 3 piece chicken finger dinner. The chicken fingers were so small, it was more like 3 piece nugget. The sides were green beans and coleslaw. The beans were okay. The coleslaw tasted like mayonnaise . It was 1/4 cabbage and 3/4 mayo without seasoning. It was awful. It was very clear the drive thru server did not want to be there.
Food: 2
Service: 2
Lovely. The food was fast, fresh and hot. The elderly blonde lady was very sweet, and I met the manager Ant, he is doing a good job at running the place. 10/10 would come again 😎
Atmosphere: 5
Food: 5
Service: 5
Horrible management. Why is upper management not looking into how slow your location in Purvis? This location won’t be here long.
when they first opened it was great the team was friendly helpful and the ordered were right.Then you moved the good manger and put ones in that were rude disrespectful and can't get the ordered right.So we have t been back since my surgery in Aug.we go to piedmont ala when we can
Poor customer service!! Waited 14:35 minutes for a order inside with no one in front of us, while the shift manager filled door dash orders instead. Then didn't get 2 simple Flap Jack specials correctly!! No eggs on either order. Definitely did not receive the order correctly!! Priority should be given to the customer who comes inside to order!! Then he was rude and a bully!! I guess because I'm a senior citizen!! Winchester Rd. Do better on Saturday morning's with your inside customer's as you do with the people to lazy to drive to the actual location!!
Loading...