Dunkin'

Name: Dunkin'
Address: 100 Norfleet Dr, Senatobia, Mississippi, 38668, US
Telephone: (662) 449-7485
Price range: $
Rating: 3.3

$ • Coffee Shops, Donuts

Hours:
100 Norfleet Dr, Senatobia
(662) 449-7485

Menu Order Online

About Dunkin' Donuts

Dunkin' is a popular restaurant known for its friendly staff and tasty menu items. The staff is generally described as pleasant and accommodating, with customers praising the helpfulness of the employees. The food, including the bacon tomato avocado sandwich, black coffee, and Caramel Chocolate Cold Brew, has been well-received, with customers noting the items were good and the coffee was always enjoyable.

The Senatobia location has faced some operational challenges, such as a power outage that caused delays in order fulfillment. In these situations, the staff's ability to handle customer requests, such as order cancellations, has been inconsistent, leading to frustration and a negative impact on the overall customer experience. The corporate customer service has also been a point of contention, with customers facing difficulties in obtaining refunds and expressing concerns about the lack of training and support provided to the local staff.

However, the restaurant also receives positive reviews, with customers highlighting the excellent customer service they have experienced. The staff has been praised for their kindness and helpfulness, even going above and beyond to ensure customer satisfaction. The breakfast items, such as the hashbrowns, avocado toast, and chorizo and egg wrap, have also been praised as delicious and satisfying.

Overall, Dunkin' in Senatobia offers a mixed experience, with the potential for excellent service and delicious food, but also some operational and customer service challenges that need to be addressed.