SANTA ROSA Authentic Mexican Restaurant

The waiter/bartender is always nice. Food is just ok.

Atmosphere: 5

Food: 3

Service: 5

Great food, great music and great drinks!

Atmosphere: 5

Food: 5

Service: 5

Enjoyed my meal. Think the name has changed to El

Atmosphere: 4

Food: 4

Service: 4

Good food and service every time. Owner is a great guy and waits tables. Never had bad service and everything is quick to you.

Atmosphere: 5

Food: 5

Service: 5

My waitress definitely needs more training. She played more than checked on the customers. She was acting weird because I was alone and asked to be at a booth. The food was bland. My last experience was the same.

Atmosphere: 2

Food: 2

Service: 1

Not good at all . The cheese dip was thin , the chicken fajitas or should I say veggie fajitas had enough chicken for only two tortillas . And the prices are wrong . Ordered a lime margarita pitcher on the menu is says 18.49 . It was 19.99 on receipt and it was the worst margarita I had and it hard to mess that up . Don’t go you will regret it !!!

Atmosphere: 1

Food: 1

Service: 1

Food was alright, cheese dip tasted nice, but was as thin as water. The waiters were nice but it took 45 minutes to get our food, and when we got it one of our orders was completely wrong!! And they didn’t even give us silverware, not only that but the food all tasted like fish, probably due to cooking with similar pans, when father ordered the tamales, he was met by a GIANT LUMP of “salad” on top with taqitos all over it, the taqitos did not taste good, in fact they tasted like shrimp and one had a toothpick in the middle! My father pulled it out of his mouth and me and my friends jaws dropped. My chicken fajitas were good but portions all over the place, there was almost no chicken in there at all for 15 dollars! We also got a chorizo taco which also was bland, everything was cooked in the same fryer and it all tasted like fish. Horrible service, reminder this is the same place that had reports of cockroaches in food which I usually chalk up is fake but this is ridiculous, I don’t even write bad reviews like that but this place wowed me and lowered the bar. We came at 6:50 and left at 8:10 note almost and hour of that was waiting for food and the check. I would also like to add this place was previously Santa Rosa but under this new name the food is way worse than what Santa Rosa used to have. 100% do not recommend. 1/10. We spent: $23 dollars not including whatever that mountain of lettuce that tamale was, and make sure to check your food for things you can choke on when they still taste like S##T. The first time in my life I have ever seen my father send something back, or even say something sucked this bad, and we try every Mexican restaurant we see. We tipped 5 dollars.

I go here very often. As a happy plate lover I must say they definitely have the freshest and best flavor in Southaven this far that I’ve tried. And I’ve tried a lot of different Mexican restaurants here and not all of their food taste fresh or only give you a tad bit of cheese. Here, I’ve never not had a plate that didn’t feel made out of love. Don’t get me started on their daiquiris. Literally one of the best I’ve had. It’s not to icy but not to liquidy at the same time. I think they make them with tequila ima not sure but once I stand up I definitely feel good after 1. Strawberry & Banana oh my goodness is a must. The customer service is always great. Food has always came out in a timely manner. They have one server most times I go and he’s awesome along with the 2 women who get your drinks and chips. Sitting outside on their patio after 5 is also very beautiful. Overall I love this place and it’s service so I felt like it was only right to come and leave them this review. If you guys try it out I hope you enjoy

Kid-friendliness: We sit out on the patio and bring our baby with us and the server always acknowledges him whether we bring him or not and it’s the sweetest thing ever.

Service was great. Food was not great. I had the chicken soup and the broccoli hard and carrots were like edible tires.

Horrible Customer Service and Food. Placed an order on their website. Order total $31. I sent my husband to pick up order and he returned with someone else order. Tried to get the issue resolved and they refused to fix the order. Instructing me to contact Postmate to get a refund. I did nor want nor asked for a refund. I wanted the order I paid for in advance. Horrific Customer Service I will never order or visit this restaurant again. You all save your money and the frustration and go to another restaurant that will valve your time and money.

My favorite Mexican restaurant of all time. The customer service is excellent. The owner is wonderful. The food is fantastic. I am a regular and I have never had a bad experience. 10/10

Loved the environment the food is great amazing customer service. I will be coming back definitely recommend this place.

Parking: There's a lot of parking ?️

Wheelchair accessibility: The restaurant has a ramp for people with disabilities

The food is delicious. Excellent customer service. They went above and beyond to ensure our meal was perfect. My family’s new favorite place for Mexican food.

I placed a pickup order for burritos locos, carne asada, burrito cheesecake, and a couple drinks; our food was yummy and the staff friendly. After paying the server helped me carry the food out to my vehicle.

We coming randomly, here and there, but can honestly say never had one bad experience and if so and we brought it up everything was addressed! Personally they're five stars all the way around come get you some center Rosa you might bump into me five stars!