Food and service were good. Healthy items on the menu.
Food: 4
Service: 4
Jamecia Smith
I love Tropical Smoothie when it comes to my smoothies, fruit bowls and food items….but the ONLY time I received exceptional customer service skills was LAST YEAR when a young man of color took my order, he SPOKE when I came to the window and acknowledged me, which is the FIRST time someone has ever greeted me when I pull up (I’ve been there several times prior) and their customer service is HORRIBLE… the last time I went to TS… was my FINAL time…I felt as if I was treated unfairly…The OWNERS who are also the servers of the specific TS I GO TO are RUDE….my order has been wrong TWICE an it was an in app order where it can be modified SPECIFICALLY how you want it. Now the first time, they corrected it and told me to just come back the next day, the 2nd time however was not, and maybe it was because it was a face to face interaction…the associate tried to argue with me about my order and tell me what’s included and what’s not, then proceeds to tell me I have to pay extra for some I’ve ALREADY paid for, then they take the order back to “examine” 2 people surrounded the person who had my fruit bowl while she takes a fork to stir it around to see if they missed anything, now sees that my mangoes were in fact MISSING, they added the fruit and proceeds to give it back to the man at the window and the man just says it was inside at the bottom, which it wasn’t….i didn’t clown or act a fool, I told them I hope they didn’t think I would eat something they played in while I was looking, drove off and threw the order away….this could have been avoided if you would have just given me the fruit in a cup like I asked before….but it’s ok now I’ll tell the WHOLE truth…I was able to deal with the rudeness just by downloading the app and not having to speak to anyone…but now, until I speak with CORPORATE & ACTION is taken…I will continue to speak…them trying to give me an $8 coupon to shut me up won’t work especially when the bowl was $13….so I’ll be calling until I get the answer I deserve….
Atmosphere: 1
Food: 2
Service: 1
Ben Moore
They just raised the prices 25%. On March 15, an Acai Berry Boost was $7.99. On March 21, the same item was $9.99.I'll shop around.
Atmosphere: 4
Food: 5
Service: 4
Jasmine Smith
I love this place. The smoothies are amazing, and the food is just as good. My favorite, quick to-go spot.
Poor service. Placed order online and still had to wait. I let them know I arrived then 5 minutes later I'm being asked what I ordered and they acted as if they couldn't find my order.
Atmosphere: 4
Food: 4
Service: 2
Lakesha Jones
I love that we have a healthy option in the area. The service is always great! I was also offered the new açaí bowl/ yogurt bowl that will be available to buy in December. Thank you again to the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chia Banana Boost
Larry Broom
Literally the worst tropical smoothie I've ever been to.
Atmosphere: 3
Food: 1
Service: 1
Charissa Coleman
Fresh!! Delicious and worth every penny. They are so generous with the portions and ingredients! Love this location.
Atmosphere: 5
Food: 5
Service: 5
Meshon Green
The first time I tried this smoothie place. I went on my birthday. I got a 24oz free smoothie and it was good. The young lady at the cash register was very nice
Cindy BH
Smoothie is great but they charge for Splenda when the other store doesnt.
Food and service were good. Healthy items on the menu.
Food: 4
Service: 4
I love Tropical Smoothie when it comes to my smoothies, fruit bowls and food items….but the ONLY time I received exceptional customer service skills was LAST YEAR when a young man of color took my order, he SPOKE when I came to the window and acknowledged me, which is the FIRST time someone has ever greeted me when I pull up (I’ve been there several times prior) and their customer service is HORRIBLE… the last time I went to TS… was my FINAL time…I felt as if I was treated unfairly…The OWNERS who are also the servers of the specific TS I GO TO are RUDE….my order has been wrong TWICE an it was an in app order where it can be modified SPECIFICALLY how you want it. Now the first time, they corrected it and told me to just come back the next day, the 2nd time however was not, and maybe it was because it was a face to face interaction…the associate tried to argue with me about my order and tell me what’s included and what’s not, then proceeds to tell me I have to pay extra for some I’ve ALREADY paid for, then they take the order back to “examine” 2 people surrounded the person who had my fruit bowl while she takes a fork to stir it around to see if they missed anything, now sees that my mangoes were in fact MISSING, they added the fruit and proceeds to give it back to the man at the window and the man just says it was inside at the bottom, which it wasn’t….i didn’t clown or act a fool, I told them I hope they didn’t think I would eat something they played in while I was looking, drove off and threw the order away….this could have been avoided if you would have just given me the fruit in a cup like I asked before….but it’s ok now I’ll tell the WHOLE truth…I was able to deal with the rudeness just by downloading the app and not having to speak to anyone…but now, until I speak with CORPORATE & ACTION is taken…I will continue to speak…them trying to give me an $8 coupon to shut me up won’t work especially when the bowl was $13….so I’ll be calling until I get the answer I deserve….
Atmosphere: 1
Food: 2
Service: 1
They just raised the prices 25%. On March 15, an Acai Berry Boost was $7.99. On March 21, the same item was $9.99.I'll shop around.
Atmosphere: 4
Food: 5
Service: 4
I love this place. The smoothies are amazing, and the food is just as good. My favorite, quick to-go spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Magic, Turkey Bacon Ranch Sandwich, Chipotle Chicken Club
Poor service. Placed order online and still had to wait. I let them know I arrived then 5 minutes later I'm being asked what I ordered and they acted as if they couldn't find my order.
Atmosphere: 4
Food: 4
Service: 2
I love that we have a healthy option in the area. The service is always great! I was also offered the new açaí bowl/ yogurt bowl that will be available to buy in December. Thank you again to the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chia Banana Boost
Literally the worst tropical smoothie I've ever been to.
Atmosphere: 3
Food: 1
Service: 1
Fresh!! Delicious and worth every penny. They are so generous with the portions and ingredients! Love this location.
Atmosphere: 5
Food: 5
Service: 5
The first time I tried this smoothie place. I went on my birthday. I got a 24oz free smoothie and it was good. The young lady at the cash register was very nice
Smoothie is great but they charge for Splenda when the other store doesnt.
Restaurantji Recommends
Great food and great customer service! Our team loves to visit.
Smoothie was great ?
My Bahama Mama was absolutely delicious. ?
Smoothie was delicious, very satisfied, clean inside the building
Strawberry kiwi smoothie is amazing!