Love me some starbucks! Usually very busy even if you order ahead. Great drinks.
Atmosphere: 4
Food: 4
Service: 4
Jayla Culpepper
Went through the drive thru today to purchase two drinks and a danish. Given, the drive through had a long wait, but I ordered my danish warmed. Got to the window and received the food and asked could I get it warmed up again. I didn’t catch a name, but the drive thru worker with short orange hair and glasses abruptly told me no and shut the window in my face. I waved for her to come back and asked once more could I get it warmed and she stated she could not do so because it’s been sitting out a long time because of the wait time, and she then proceeded to tell me well I can’t take it back anyways because I’ve already handed it to you…and shut the window in my face again. I come through almost every day around lunch and buy a drink and snack from this place. Spend your money elsewhere or at least at the one on North Gloster where they’re friendly and willing to be cooperative.
I have never visited or bought anything from a Starbucks.
Alexis Hood
It’s a great place for drinks I would recommend there ham and Swiss croissants there really good and there paradise pineapple drinks are to the staff is really nice all they do sometimes is just mess up my name but it don’t effect the drink so it’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
Haley Barnhart
The staff is always friendly and attentive with orders. They do get busy but its worth the wait.
Service: 5
Melissa Clemmons
Went thru the drive thru and the service was fast as always.
Food: 5
Service: 5
Jodie Patterson
Super
Atmosphere: 5
Food: 5
Service: 5
Chandra Pannell
Salem has no people person and definitely needs to be taken from the drive through.Parking: Hard to dine in when it busy. You can’t get out.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Mocha Frappe
Carmen Timmons
Came in Christmas Eve morning while back home in Tupelo visiting familyThey were busy but not as busy as I've seen in the past. No one greeted us or came to the register after looking up to see us standing there rehearsing our coffee orders and making sure to get the order of the words to our individual orders correct (like most of us do). Anyway. We waited 45 seconds to one minute of an awkward standoff with employees who continually glanced up at us and we made eye contact with. No words spoken. We just exchanged fake smiles and glances. Super weird while we wait for the young man to come sliding up to the register like Cramer from Seinfeld entering Jerry's apartment.No apologies. No hello. Nothing. We just jumped straight into ordering. Fine. No big deal.The renovation in the establishment (not sure when they did it...I was probably living elsewhere at the time), caused horrible acoustics and my ears to ring the entire time we waited for our 2 americanos. Kids' squeals at one of the tables filled the Starbucks and were almost unbearable. Don't get me wrong, kids are great- West Main Starbucks' acoustics? Not so much.There were MAYBE two people waiting for their coffees in front or us...or so we thought. Everyone was sitting down while they waited. While waiting 15-20 minutes for our coffees, I saw 4 customers come back for their orders being incorrect and then having to wait in line all over again as their orders were made again. Sitting at the table, I noticed how filthy the prep station was-including the counter where customers pick up their orders.At the 12 minute mark, my boyfriend went to ask for our money back (we needed to get back home to make breakfast for family). After waiting for someone to come back to the register, a refund was asked for. The batista said our order was coming up.The only batista making in-house drinks announced the next 3 orders being worked on. Ours was second. Great. But it wasn't really. Two orders were called before ours. No big deal. At this point, we were over waiting and regretted not ordering a simple Pike Place coffee. Would we still have to wait for that or would the barista taking orders have gotten it and handed it over like normal? I wonder.Doesn't matter. I couldn't help but notice that the regular crew wasn't working yesterday morning. Maybe that's why the experience was so terrible?In total, Starbucks on West Main is no longer the cozy, comfy place we used to hang out in and enjoy coffee and time with friends.Word to the wise: If you're in town and want to grab a coffee, skip this Starbies or hop in the drive thru line- it always look long, but boy is it faster! That line cleared out three times while we waited for our weak coffees.
When entering the store it's like a storage unit with all the boxes laying everywhere. This isn't a one time observation it's like that every time I have been there. Its a safety hazard!!! Service is slow need to hire more ppl. Prepare to wait 15-20mins for your order. Employees look tired and wore
Atmosphere: 1
Food: 3
Service: 1
Nick Lindsey
Ordered a venti iced coffee and only received half a cup ? then got my girls a vanilla bean frappe and all it tasted like was ice an cool whip! Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Teagan W.
I love the cake pops and the strawberry drinks it's amazing the service is so fast I love it the ambience is priceless I love it!!!
Nancy Peren
Fast service and coffee was amazing!
Atmosphere: 5
Food: 5
Service: 5
Megan Christian
I love the new window girl. She is lovely and competent and African American (finally! Maybe this is the end of the blank faced hipster in the body of a middle class white kid era).My venti iced latte with oat and honey was perfect today for the first time in maybe a year.Thank you for hiring someone who actually cares to get it right. ?
Love me some starbucks! Usually very busy even if you order ahead. Great drinks.
Atmosphere: 4
Food: 4
Service: 4
Went through the drive thru today to purchase two drinks and a danish. Given, the drive through had a long wait, but I ordered my danish warmed. Got to the window and received the food and asked could I get it warmed up again. I didn’t catch a name, but the drive thru worker with short orange hair and glasses abruptly told me no and shut the window in my face. I waved for her to come back and asked once more could I get it warmed and she stated she could not do so because it’s been sitting out a long time because of the wait time, and she then proceeded to tell me well I can’t take it back anyways because I’ve already handed it to you…and shut the window in my face again. I come through almost every day around lunch and buy a drink and snack from this place. Spend your money elsewhere or at least at the one on North Gloster where they’re friendly and willing to be cooperative.
Atmosphere: 1
Food: 1
Service: 1
Love this starbucks always fast and
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Asiago Bagel with Cream Cheese, Blueberry Muffin, Mocha Frappe
I have never visited or bought anything from a Starbucks.
It’s a great place for drinks I would recommend there ham and Swiss croissants there really good and there paradise pineapple drinks are to the staff is really nice all they do sometimes is just mess up my name but it don’t effect the drink so it’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
The staff is always friendly and attentive with orders. They do get busy but its worth the wait.
Service: 5
Went thru the drive thru and the service was fast as always.
Food: 5
Service: 5
Super
Atmosphere: 5
Food: 5
Service: 5
Salem has no people person and definitely needs to be taken from the drive through.Parking: Hard to dine in when it busy. You can’t get out.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Mocha Frappe
Came in Christmas Eve morning while back home in Tupelo visiting familyThey were busy but not as busy as I've seen in the past. No one greeted us or came to the register after looking up to see us standing there rehearsing our coffee orders and making sure to get the order of the words to our individual orders correct (like most of us do). Anyway. We waited 45 seconds to one minute of an awkward standoff with employees who continually glanced up at us and we made eye contact with. No words spoken. We just exchanged fake smiles and glances. Super weird while we wait for the young man to come sliding up to the register like Cramer from Seinfeld entering Jerry's apartment.No apologies. No hello. Nothing. We just jumped straight into ordering. Fine. No big deal.The renovation in the establishment (not sure when they did it...I was probably living elsewhere at the time), caused horrible acoustics and my ears to ring the entire time we waited for our 2 americanos. Kids' squeals at one of the tables filled the Starbucks and were almost unbearable. Don't get me wrong, kids are great- West Main Starbucks' acoustics? Not so much.There were MAYBE two people waiting for their coffees in front or us...or so we thought. Everyone was sitting down while they waited. While waiting 15-20 minutes for our coffees, I saw 4 customers come back for their orders being incorrect and then having to wait in line all over again as their orders were made again. Sitting at the table, I noticed how filthy the prep station was-including the counter where customers pick up their orders.At the 12 minute mark, my boyfriend went to ask for our money back (we needed to get back home to make breakfast for family). After waiting for someone to come back to the register, a refund was asked for. The batista said our order was coming up.The only batista making in-house drinks announced the next 3 orders being worked on. Ours was second. Great. But it wasn't really. Two orders were called before ours. No big deal. At this point, we were over waiting and regretted not ordering a simple Pike Place coffee. Would we still have to wait for that or would the barista taking orders have gotten it and handed it over like normal? I wonder.Doesn't matter. I couldn't help but notice that the regular crew wasn't working yesterday morning. Maybe that's why the experience was so terrible?In total, Starbucks on West Main is no longer the cozy, comfy place we used to hang out in and enjoy coffee and time with friends.Word to the wise: If you're in town and want to grab a coffee, skip this Starbies or hop in the drive thru line- it always look long, but boy is it faster! That line cleared out three times while we waited for our weak coffees.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
When entering the store it's like a storage unit with all the boxes laying everywhere. This isn't a one time observation it's like that every time I have been there. Its a safety hazard!!! Service is slow need to hire more ppl. Prepare to wait 15-20mins for your order. Employees look tired and wore
Atmosphere: 1
Food: 3
Service: 1
Ordered a venti iced coffee and only received half a cup ? then got my girls a vanilla bean frappe and all it tasted like was ice an cool whip! Will not be back.
Atmosphere: 1
Food: 1
Service: 1
I love the cake pops and the strawberry drinks it's amazing the service is so fast I love it the ambience is priceless I love it!!!
Fast service and coffee was amazing!
Atmosphere: 5
Food: 5
Service: 5
I love the new window girl. She is lovely and competent and African American (finally! Maybe this is the end of the blank faced hipster in the body of a middle class white kid era).My venti iced latte with oat and honey was perfect today for the first time in maybe a year.Thank you for hiring someone who actually cares to get it right. ?
Atmosphere: 4
Food: 3
Service: 5