Popeyes Louisiana Kitchen

I made a mobile order tonight at 10pm for be picked up at 10:15. When i arrived at 10:10 they told me they did not get my order, about five minutes later the lady came out and said that they didn’t have enough chicken and they close at 10:30 (they close at 11) and they also said they are out of mac & cheese. I asked if I could just get a refund but she said since I went through the Popeyes app and that is a third-party app I have to go back through the app. The lady also claimed to be the manager at first, but then she said, do you want me to go get my manager? They finally decided to actually work and fry the chicken I ordered. Will never be back.

Atmosphere: 1

Food: 1

Service: 1

Check your order before leaving drive thru! They will cheat you!

Beware of this location! I went on a Sunday night after work and the gal in the drive thru tried charging me $25 for 8 pieces of leg and thigh dark meat chicken with NO additional items, sides, or biscuits. I said no thank you!

Atmosphere: 3

Food: 3

Service: 1

I usually don't post reviews, however my visit last night at this location was extremely displeasing. I spent a total of $27 on last night's dinner and it was totally wrong. I was asked to pull forward to wait on fresh food however after receiving my food approx. 15 minutes later, I went home and discovered that my order was immensely incorrect. I ordered the 12-piece tender family bundle and requested that 2 of the tenders were blackened. After arriving home, I discovered 2 blackened tenders, 2 regular tenders, 1 breast, 1 wing, 1 thigh, and 1 leg (definitely not what I ordered). I attempted to contact the store last night approx. 4 times, no one answered the phone. I have also attempted to contact the store several times today and still no one has answered the phone. As I've stated before, I don't usually post reviews, however this time I was left with no choice.

Atmosphere: 1

Food: 1

Service: 1

Purchased 2 of the 3 piece chicken tender side and biscuit. Cost about $14.94!! They had the NERVES to pu almost half a teaspoon red beans and rice in the tiny container! Just enough to cover the bottom.Hell they could have filled the container which holds about 3 tablespoons. For that amount of money, the container should be larger. Your best value for your money is KFC $5.00 FILL UP. I'VE BEEN A LOYAL POPEYE'S CUSTOMER FOR AT LEAST 40 YEARS AND LOYAL TO THIS LOCATION EVER SINCE IT OPENED! ENOUGH OF SCAMMING THE CUSTOMER. A 3 MONTH NEW BABY COULD EAT THAT TINY SERVING OF RED BEANS IN ONE MOUTHFUL! THE TENDERS WERE COLD. THEY ARE DELICIOUS WHE HOT! LOCATION: PEMBERTON BLVD IN VICKSBURG, MS.
Update Nov 30, 2024 it is no better! I’d stop coming to this one and went to clay street! The chicken tastes better there! Today the chick looked and taste like it was cooked a week ago! The skin was Black underneath the breading! Plum nasty ! I’m done with the one on pemberton‼️

Food: 1

It's a Popeyes. It's usually good, but the last time I went they were out of fries, however that's an anomaly

Atmosphere: 3

Food: 4

Service: 3

Great food! Service was a little bit slow, but acceptable.

Atmosphere: 4

Food: 5

Service: 4

Great service and the chicken was tasty.

Atmosphere: 5

Food: 5

Service: 5

The wings are terrible

I only did 4 stars because we had to pull down for our food even though, there wasn't any cars behind us. The food was fresh and the lady at the drive thru was very polite.

Atmosphere: 5

Food: 5

Service: 4

Always luved Popeyes!

Atmosphere: 5

Food: 5

Service: 5

Pretty fast service and the sandwiches were great too!!

Atmosphere: 5

Food: 5

Service: 5

Placed mobile order, checked in at the drive through, told at the window "we ain't got that". Still charged for my order. Great place. AVOID AT ALL COST!

Atmosphere: 1

Food: 1

Service: 1

Stopped by at 11:45am on Saturday; drive through attendant rude and interrupted order asking “is that all?” 3 times during order. Ordered 16 piece family meal, tackle box and small sprite (I assume to be an offense) I was informed there would be a 15 minute wait, I was agreeable.Wouldn’t speak at the window except to tell me (in drill sergeant fashion) pull forward. Finding it refreshing to smile and be the joy in this exchange, I pulled forward to await my sentence. As I wait, 3 vehicles screeching tires left with no food. 13 cars have been served at the window and passed by.I can’t rate the quality of food just yet…still waiting.

Atmosphere: 1

Service: 1

this place is okay, the inside could use a bit of an update. they are pretty slow with drive-thru orders. there's usually a couple of cars waiting at the end of the drive thru line for their food. i only eat here when I have coupons. I have also completed doordash orders for this store in the past and they were slow getting the food out then too.

Dietary restrictions: Most of the food is high in sodium and trans fat, so be careful if you have high blood pressure.

Parking: not a lot of parking spaces, but it's not usually full so you tend to have somewhere to park.

Atmosphere: 3

Food: 4

Service: 4