I have been coming to this spot sense I was a teenager. The only thing that has changed is the service we recieved. It use to be great, but the management doesn't know that much about customer support. The rest of the staff isn't that bad. Managers need more training.
Atmosphere: 4
Food: 5
Service: 3
Stephanie Gill
Review for Wards – Wiggins, MS (Manager: Jason)
Let me begin by saying that the food itself was great. Unfortunately, the level of management we witnessed during our visit today was extremely disappointing and concerning.
From the moment we walked in, the manager, Mr. Jason, was loudly scolding a female drive-thru employee in full view of customers. He was using foul language and an aggressive tone—something no customer, let alone children, should have to hear in a family restaurant. This was during a busy lunch rush, with multiple families and kids present.
As the meal went on, the unprofessional behavior only escalated. Mr. Jason was openly hostile toward customers who were simply trying to have incorrect orders fixed. He berated his cooks about pushing out fries, cursed loudly, and even slammed his fist against the silver heating hood in frustration—again, in front of everyone.
The most troubling incident came when he turned his aggression toward a teenage cashier. We witnessed Mr. Jason scolding this young employee, putting his hands on him physically pushing him. The teen asked him to stop, visibly upset, but the manager continued with his hostile attitude until the employee had to walk away in tears. At that point, my husband and a friend of ours stepped in to express concern for the employee’s well-being. Only then did the manager slowly back down and retreat to the back, where he remained out of sight.
This display of disrespect, hostility, and lack of professionalism was shocking. No employee should be treated this way—especially not in front of customers—and no customer should be subjected to witnessing such behavior. Management should set the tone for a safe, respectful, and positive environment. What we saw today was the exact opposite.
While the food was enjoyable, the experience left us deeply dissatisfied and concerned. This kind of behavior is unacceptable and needs to be addressed immediately for the sake of both employees and customers.
Atmosphere: 1
Food: 5
Service: 1
Matt Hammontree
Great food as always
Atmosphere: 5
Food: 5
Service: 5
Melvin Chambers
I will not be spending another dime at this location. Customer service is horrible. Weekend morning staff is not friendly at all.
Atmosphere: 2
Food: 5
Service: 1
Ray Band
Raw & uncut review !! ..Omg the food was so nasty and plain I’m so disappointed. I asked for chili and cheese burger they only serve me a chilli burger ,my boyfriend asked for chilli cheese fries they only put chilli and a small amount !! If they didn’t have any cheese they could’ve just said that. The meat was plain ash just a waste of $26!! I never knew fries can b plain lol no salt in sight not even a pinch. I rate this place 1/10 and I’m only giving it a one because the only thing that was good was the ice !
Food: 1
Charles Covington
Great Breakfast.
Atmosphere: 5
Food: 5
Service: 5
Valaresia Jennings
I’ve only eaten breakfast at this location. However, I must say the biscuits are dynamic. The BEST. Because I only order the sausage biscuit or a plain biscuit, I cannot attest for anything else. I cannot emphasize enough that the biscuits are outstanding and consistently delicious.
Atmosphere: 5
Food: 5
Service: 5
D Pate
Came thru at 830. Online says open till 10. It was not open. Need to update hours
Breakfast is banging, especially the gravy biscuit. Just add some little round hash browns, and it's hitting!! 👊 ✊️ 😍🤌
Atmosphere: 3
Food: 5
Service: 5
Dakota Layfield
Great service and the portions are great for what you pay for! I love their shrimp and catfish basket!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big One Combo
Wendy Davidson
Love the biscuits and gravy.
Atmosphere: 5
Food: 5
Service: 5
Linda Tidwell
If I could leave zero stars I would, we ordered 2 big one combos and a little one combo, all 3 burgers were had pink patties in the middle, not to mention the fries were not cooked all the way, and when I ordered 3 LARGE drinks (when I specifically asked for large) they gave us only small drinks... will not come back
Atmosphere: 1
Food: 1
Service: 1
Chad Morgan
Food was smashed in the bag. Burger was cold just a sloppy mess.
Love their chili cheese burgers
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this spot sense I was a teenager. The only thing that has changed is the service we recieved. It use to be great, but the management doesn't know that much about customer support. The rest of the staff isn't that bad. Managers need more training.
Atmosphere: 4
Food: 5
Service: 3
Review for Wards – Wiggins, MS (Manager: Jason)
Let me begin by saying that the food itself was great. Unfortunately, the level of management we witnessed during our visit today was extremely disappointing and concerning.
From the moment we walked in, the manager, Mr. Jason, was loudly scolding a female drive-thru employee in full view of customers. He was using foul language and an aggressive tone—something no customer, let alone children, should have to hear in a family restaurant. This was during a busy lunch rush, with multiple families and kids present.
As the meal went on, the unprofessional behavior only escalated. Mr. Jason was openly hostile toward customers who were simply trying to have incorrect orders fixed. He berated his cooks about pushing out fries, cursed loudly, and even slammed his fist against the silver heating hood in frustration—again, in front of everyone.
The most troubling incident came when he turned his aggression toward a teenage cashier. We witnessed Mr. Jason scolding this young employee, putting his hands on him physically pushing him. The teen asked him to stop, visibly upset, but the manager continued with his hostile attitude until the employee had to walk away in tears. At that point, my husband and a friend of ours stepped in to express concern for the employee’s well-being. Only then did the manager slowly back down and retreat to the back, where he remained out of sight.
This display of disrespect, hostility, and lack of professionalism was shocking. No employee should be treated this way—especially not in front of customers—and no customer should be subjected to witnessing such behavior. Management should set the tone for a safe, respectful, and positive environment. What we saw today was the exact opposite.
While the food was enjoyable, the experience left us deeply dissatisfied and concerned. This kind of behavior is unacceptable and needs to be addressed immediately for the sake of both employees and customers.
Atmosphere: 1
Food: 5
Service: 1
Great food as always
Atmosphere: 5
Food: 5
Service: 5
I will not be spending another dime at this location. Customer service is horrible. Weekend morning staff is not friendly at all.
Atmosphere: 2
Food: 5
Service: 1
Raw & uncut review !! ..Omg the food was so nasty and plain I’m so disappointed. I asked for chili and cheese burger they only serve me a chilli burger ,my boyfriend asked for chilli cheese fries they only put chilli and a small amount !! If they didn’t have any cheese they could’ve just said that. The meat was plain ash just a waste of $26!! I never knew fries can b plain lol no salt in sight not even a pinch. I rate this place 1/10 and I’m only giving it a one because the only thing that was good was the ice !
Food: 1
Great Breakfast.
Atmosphere: 5
Food: 5
Service: 5
I’ve only eaten breakfast at this location. However, I must say the biscuits are dynamic. The BEST. Because I only order the sausage biscuit or a plain biscuit, I cannot attest for anything else. I cannot emphasize enough that the biscuits are outstanding and consistently delicious.
Atmosphere: 5
Food: 5
Service: 5
Came thru at 830. Online says open till 10. It was not open. Need to update hours
Food was hot and good. Good service also
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Breakfast is banging, especially the gravy biscuit. Just add some little round hash browns, and it's hitting!! 👊 ✊️ 😍🤌
Atmosphere: 3
Food: 5
Service: 5
Great service and the portions are great for what you pay for! I love their shrimp and catfish basket!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big One Combo
Love the biscuits and gravy.
Atmosphere: 5
Food: 5
Service: 5
If I could leave zero stars I would, we ordered 2 big one combos and a little one combo, all 3 burgers were had pink patties in the middle, not to mention the fries were not cooked all the way, and when I ordered 3 LARGE drinks (when I specifically asked for large) they gave us only small drinks... will not come back
Atmosphere: 1
Food: 1
Service: 1
Food was smashed in the bag. Burger was cold just a sloppy mess.
Atmosphere: 3
Food: 1
Service: 1
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