Usually not a bad store but going to get a foot long and getting 5 leaves of spinach is crazy.
Atmosphere: 4
Food: 3
Service: 4
Kraig Klauck
We ate here February 21 in the early evening, and what a disappointment. This location is dirty. It’s clearly managed by a different group than the Riverton location. It’s sad because it’s a nice new building but not kept up. Subway Corporate needs to send a region mgr to get this location fixed.
Atmosphere: 1
Food: 2
Service: 2
Vincent Tapscott
Ordered a soda at Subway and got carbonated regret. Pretty sure the employee's attitude had more fizz than my drink. If I wanted this level of disappointment, I would've called my ex.
Food: 2
Service: 1
Naman Dariya
It was empty, but clean and organized.
Atmosphere: 3
Food: 5
Service: 5
Jenna Gardin
Came in with my daughter earlier today and was very disappointed. A young lady with brown hair helped us and was extremely disrespectful and rude to my daughter and I. And proceeded to make our orders incorrect and refused to fix it after making a mistake.
After sitting down to eat our very disappointing sandwiches I continued to watch as she disrespected all the customers that came in. Customer Service is bad these days SMH. Will not be returning to this location
Atmosphere: 4
Food: 2
Service: 1
Ken Hill
Inaccurate orders have been a chronic issue at this location since it opened. This is the first time I have actually called and spoke with a manager to see if he was interested in making it right. No refund was given, and there was no effort to resolve the issue. This lack of accountability and customer service is unacceptable.
Raina Ruiz
I went through their drive thru tonight 11/17 and the sweet cashier decided to give herself an unauthorized tip on my card. I will be calling to talk to someone about that. However, I wanted to warn people and remind you to check your receipts. Tip culture is getting crazy. ?
I ordered a California club and they gave me a roll with two pieces of turkey with no mention that it wasn’t what I ordered. When I caught it, they said they don’t make those sandwiches anymore even though it was on the board. After I reasked for the sub I ordered, the cashier said they’d do their best to try and make it. I asked for a refund at that point and they threw the voided receipt at me. very disappointed in the service and I still can’t believe they were hoping I’d leave with a roll and 2 pieces of Turkey after paying $10. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Keirra Hillman
Been here a few times but not recently. We ordered through the drive through and no other customers were inside or in the drive through. We waited 10 minutes before the employee came to the window. And we could see inside no one was there or making our food! We were there for a total of 20 mins when it was dead inside. I work In Customer service so I know how it can be but this was just insane to see. Not to mention both of our orders were completely wrong and the spinach and tomatoes were falling apart they were so mushy. Do NOT go to this one make a little bit more of a drive to the other one. And seriously the manager/ owner needs to retrain employees cuz they do not care and they do not want to be there it’s obvious. If you go to this one you’ll wait a very long time and you’re order WILL be wrong after reading all the other recent reviews.
Atmosphere: 2
Food: 2
Service: 1
Niger Bond
Place is filthy and the staff definitely don’t care and don’t want to be there…
Ordered 3 sandwiches, bread was hard as a rock on all 3
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Meatball Marinara
Jane Long
Went in to grab food in between classes and had 3 girls help me. they were so nice and i loved the experience!!! definitely going to be coming back
Atmosphere: 5
Food: 5
Service: 5
Mike Manley
There was only one person working in the store. That would be fine if the person working was able to communicate fluent English with customers. Very hard to order a sandwich when the person you are talking to doesn't understand you.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Meatball Marinara
Jed Hickman
Sorry late review on this store this happened 2 weeks ago. I was at work so i didn't bring my two girlfriends on this one.
I came to this store wanted to try one of those new wraps asked if i could have steak instead of chicken would of paid double the price thought steak would be good in one of these wraps got told we can't do that i said okay i guess at subway you can't always have it your way.
The next day i was working in the same area as a truck driver its hard to eat good and healthy so i went back decided i would get my regular 6" steak sandwich but of coarse it was 11am before the lunch rush and of coarse we are out of steak and thats fine if you are but i really think it was just lazyness kicking in kids these days so once again got the chicken was just in the mood for steak. It was good
Thanks curly you know who you are!!!
Atmosphere: 3
Food: 3
Service: 1
Lorin Smith
Check your order here. I went through the drive through and ordered provolone cheese. I get home and find grated cheese? This is the 2nd time they’ve done something like this. I’d suggest going in to order. They dont get the order right through the drive through. For $16 a sandwich it should be right.
Usually not a bad store but going to get a foot long and getting 5 leaves of spinach is crazy.
Atmosphere: 4
Food: 3
Service: 4
We ate here February 21 in the early evening, and what a disappointment. This location is dirty. It’s clearly managed by a different group than the Riverton location. It’s sad because it’s a nice new building but not kept up. Subway Corporate needs to send a region mgr to get this location fixed.
Atmosphere: 1
Food: 2
Service: 2
Ordered a soda at Subway and got carbonated regret. Pretty sure the employee's attitude had more fizz than my drink. If I wanted this level of disappointment, I would've called my ex.
Food: 2
Service: 1
It was empty, but clean and organized.
Atmosphere: 3
Food: 5
Service: 5
Came in with my daughter earlier today and was very disappointed. A young lady with brown hair helped us and was extremely disrespectful and rude to my daughter and I. And proceeded to make our orders incorrect and refused to fix it after making a mistake.
After sitting down to eat our very disappointing sandwiches I continued to watch as she disrespected all the customers that came in. Customer Service is bad these days SMH. Will not be returning to this location
Atmosphere: 4
Food: 2
Service: 1
Inaccurate orders have been a chronic issue at this location since it opened. This is the first time I have actually called and spoke with a manager to see if he was interested in making it right. No refund was given, and there was no effort to resolve the issue. This lack of accountability and customer service is unacceptable.
I went through their drive thru tonight 11/17 and the sweet cashier decided to give herself an unauthorized tip on my card. I will be calling to talk to someone about that. However, I wanted to warn people and remind you to check your receipts. Tip culture is getting crazy. ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chocolate Chip, Meatball Marinara
I ordered a California club and they gave me a roll with two pieces of turkey with no mention that it wasn’t what I ordered. When I caught it, they said they don’t make those sandwiches anymore even though it was on the board. After I reasked for the sub I ordered, the cashier said they’d do their best to try and make it. I asked for a refund at that point and they threw the voided receipt at me. very disappointed in the service and I still can’t believe they were hoping I’d leave with a roll and 2 pieces of Turkey after paying $10. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Been here a few times but not recently. We ordered through the drive through and no other customers were inside or in the drive through. We waited 10 minutes before the employee came to the window. And we could see inside no one was there or making our food! We were there for a total of 20 mins when it was dead inside. I work In Customer service so I know how it can be but this was just insane to see. Not to mention both of our orders were completely wrong and the spinach and tomatoes were falling apart they were so mushy. Do NOT go to this one make a little bit more of a drive to the other one. And seriously the manager/ owner needs to retrain employees cuz they do not care and they do not want to be there it’s obvious. If you go to this one you’ll wait a very long time and you’re order WILL be wrong after reading all the other recent reviews.
Atmosphere: 2
Food: 2
Service: 1
Place is filthy and the staff definitely don’t care and don’t want to be there…
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Ordered 3 sandwiches, bread was hard as a rock on all 3
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Meatball Marinara
Went in to grab food in between classes and had 3 girls help me. they were so nice and i loved the experience!!! definitely going to be coming back
Atmosphere: 5
Food: 5
Service: 5
There was only one person working in the store. That would be fine if the person working was able to communicate fluent English with customers. Very hard to order a sandwich when the person you are talking to doesn't understand you.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Meatball Marinara
Sorry late review on this store this happened 2 weeks ago.
I was at work so i didn't bring my two girlfriends on this one.
I came to this store wanted to try one of those new wraps asked if i could have steak instead of chicken would of paid double the price thought steak would be good in one of these wraps got told we can't do that i said okay i guess at subway you can't always have it your way.
The next day i was working in the same area as a truck driver its hard to eat good and healthy so i went back decided i would get my regular 6" steak sandwich but of coarse it was 11am before the lunch rush and of coarse we are out of steak and thats fine if you are but i really think it was just lazyness kicking in kids these days so once again got the chicken was just in the mood for steak. It was good
Thanks curly you know who you are!!!
Atmosphere: 3
Food: 3
Service: 1
Check your order here. I went through the drive through and ordered provolone cheese. I get home and find grated cheese? This is the 2nd time they’ve done something like this. I’d suggest going in to order. They dont get the order right through the drive through. For $16 a sandwich it should be right.
Atmosphere: 1
Food: 2
Service: 1
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