“We had picked up lunch there with an online order and unfortunately had one of our sandwiches has the wrong toppings (allergy issue). We called and I was able to speak to a manager who had amazing customer service skills. He gave us options on what we would like to fix the issue, and was very pleasant.
We went from being really bummed out to being overall satisfied because of how they handled the situation. Will return!“
“I had the best sub ever tonight. The young man who took my order created his “favorite “ sub for me after I had asked what his favorite was. Honestly so glad I asked. He ended up making me a hot one and a cold one. Both were extremely delicious“
“We had picked up lunch there with an online order and unfortunately had one of our sandwiches has the wrong toppings (allergy issue). We called and I was able to speak to a manager who had amazing customer service skills. He gave us options on what we would like to fix the issue, and was very pleasant.
We went from being really bummed out to being overall satisfied because of how they handled the situation. Will return!“