Subway in Fredericton

“I had a really great experience with customer service from Subway today. I called in with a question about my order, and the employee (Her name was Madi 🤔 might’ve heard it wrong) who answered was incredibly polite, patient, and helpful from start to finish.
They took the time to listen carefully, made sure they understood my concern, and handled everything quickly and professionally.

What stood out the most was their positive attitude it genuinely felt like they cared about making things right rather than just rushing through the call. It’s not every day you get that level of service, and it definitely made my day better.

Big shoutout to the team for representing the brand so well. Keep it up!“

“I came in and the worker Akla was so kind and accommodating. She let me try the new peri peri sauce on a cucumber to see if I would like it before she made my sandwiches. She was so sweet to my partner and , it was the best. I did not think I could ever leave a subway restaurant with this much joy“

“I (20 year old female with neurological and psychiatry issues) have a hard time doing certain ADLs (being able to eating out, being one of them) I have mostly always have bad experiences in fast food and restaurant industry. Due to this I mostly never Dine-in.

However I have been trying to Dine-in more at these industry this year and this lovely establishment was one of them today. (May, 7, 2025 at 08:30ish)

I had a lovely and wonderful time ordering my food with a young man with glasses. He was extremely patient and had lovely Customer service.( wish I got his name cause I would love to add it, he was a lovely young man)(would love to find out who he is, if I can)

The food was great and I even could sit down and eat my whole meal without any issues.

I know for a lot of people this means nothing but to me it means so much more than any words I could give. I am normally always apologizing for my issues and just accepting that bad experiences was the treatment I deserve. This place made me feel like I was “normal” even if it was just for a short time I was there.

This experience filled me up with so much emotion that I got in my car and cried (cause this place gave me the respect that all should have).

I don’t know who the young man is (I would love to find out) but you did more than your job today. You filled my life up with hope and happiness.

10/10 will come back“

“Went in to pick up a take out order. They we super busy at the moment so my order wasn't ready on time (which rarely happens). This situation could easily have led to a negative review but the staff stayed laser focused on customer service and genuinely appreciated everyone's patience and I have to compliment them on a job well done.“

“Just wanted to shout out the entire team who was working on Saturday, Feb 28th 2026 around lunchtime. So quick, so pleasant and friendly, and my sandwich was so well made it looked like an ad. Bread was fresh too, literally the best Subway experience I've had in years. 10/10 I hope the whole team gets a bonus of some sort!!“

“I had a really good experience at Subway, mainly because of the service from a girl named Darline. She had a very kind and friendly nature from the moment I walked in. She greeted me with a smile and spoke politely while taking my order.

Darline prepared the sandwich neatly and carefully, making sure everything was fresh and exactly how I wanted it. She was patient, attentive, and didn’t rush the process, which made the experience feel comfortable and welcoming.

Her positive attitude and good service really stood out. It’s always nice to be served by someone who treats customers with respect and a friendly approach. Overall, it was a smooth and pleasant visit, thanks to Darline.“