I bought an ice cream cake from this location Saturday & went to have the cake Monday today to find out that the whole cake was crystallized. I ended up throwing the whole cake in the trash losing my 35 dollars. I bought another one from a different location. I will not buy from this location again. Very disappointed ?
B8CON8TOR
A bit pricey but the food was great and the waitress was awsome.
Melanie Collrin
Im very upset about my last experiance at the DQ at the mall. unacceptable businness practice that clearly demonstrated they really could care less about customers. For my sons upcoming bithday I went to the store in person and ordered his birthday cake for his party. I ordered a large reece cake with a red race car. I was suppose to pick up the cake the 16th at 11am. I got there on the 16th at 1pm. when I got to the counter I was told they did not make the cake as they did not have a container to put it in.... WHAT..... Did they not know this yesterday. Could you have not called so I was not left last minute. also there was tons of cakes in the display. Make my cake and use one of those ones. Thank goodness the poor girl behind the countet did whatever she could to make one of the display cakes nice for my sons birthday. The managment who decided it was okay to just throw my order away did not care that the poor girl behind the counter was going to have to deal with an uphappy customer. Thank goodness Im not one of those people who could of yelled and screamed at the poor thing. You shoulf be thankful that this staff member corrected your bad business ptactices. I will never order a cake here again. I will go where I can have trust in the service. This was unacceptable.
Melanie Collrin
Im very upset about my last experiance at the DQ at the mall. unacceptable businness practice that clearly demonstrated they really could care less about customers. For my sons upcoming bithday I went to the store in person and ordered his birthday cake for his party. I ordered a large reece cake with a red race car. I was suppose to pick up the cake the 16th at 11am. I got there on the 16th at 1pm. when I got to the counter I was told they did not make the cake as they did not have a container to put it in.... WHAT..... Did they not know this yesterday. Could you have not called so I was not left last minute. also there was tons of cakes in the display. Make my cake and use one of those ones. Thank goodness the poor girl behind the countet did whatever she could to make one of the display cakes nice for my sons birthday. The managment who decided it was okay to just throw my order away did not care that the poor girl behind the counter was going to have to deal with an uphappy customer. Thank goodness Im not one of those people who could of yelled and screamed at the poor thing. You shoulf be thankful that this staff member corrected your bad business ptactices. I will never order a cake here again. I will go where I can have trust in the service. This was unacceptable.
Bonnie Constable
I was in this location today & yesterday & they’re always very pleasant, really nice ppl that go out of there way for their customers
Jord L
Just was told there closing. Its 7:45, I didn't realize it takes 15mins to make a banana split. Oh well I"ll go to Sobeys and buy my ice cream for half the price. Now I Know why this site has 2.9 rating. Pathetic, and lazy.
Jordan Lee
Just was told there closing. Its 7:45, I didn't realize it takes 15mins to make a banana split. Oh well I"ll go to Sobeys and buy my ice cream for half the price. Now I Know why this site has 2.9 rating. Pathetic, and lazy.
Markie Hachey
Went through the drive-thru and they would not honor the rewards program saying they do not have a scanner, but they have the stickers on the window right in front of them encouraging the use of the app. Did not flip any of the blizzards, all of which were melting from the point they were handed to us, then did not honor "upside down thick". We were missing a blizzard and they fought with us until they looked at the receipt, which we had to request.
Dean Wiseman
Been trying for days to order a cake for my 6 year old daughter. Website is not working, and nobody is answering the phone at this location. Assuming they are open, went into the this store on the day of the birthday hoping they could help out without prior notice (no one answering the phone). Found out they were having some issues with their phone. These guys are awesome, they went above and beyond. Not only did they make a custom ice cream cake on little to no notice, they did an incredible job, beyond what I would have expected if I was able to pre order the day before online, they did it with a smile, and gave me a discount for my trouble. These guys are great. Excellent customer service, real pleasant down to earth good people, highly recommend this store.
William “Ray” Drysdale
Stopped by for a treat after the shopping was all done.Quick and friendly staff.
Went to eat here at noon today. The young girl working was hiding behind a counter texting on her phone and there was a couple waiting in front of me. I asked them if they had ordered yet because they couldn't see her from where they were standing. They said no, so I got her attention and told her that she had a line. I decided to eat somewhere else because that really turned me off.
Samantha Ducey
Ordered this cake online from the McAllister Mall DQ/Orange Julius location last week for pick up today. I showed up AFTER my pick up time to find out they did receive my order when I placed it, but that they haven’t even started my cake yet because “The manager didn’t tell them about it.”
Shannyn Dawn Dugay
Ordered first picture, this is what I got... thankfully they said I could get my money back tomorrow when the manager is in.
I bought an ice cream cake from this location Saturday & went to have the cake Monday today to find out that the whole cake was crystallized. I ended up throwing the whole cake in the trash losing my 35 dollars. I bought another one from a different location. I will not buy from this location again. Very disappointed ?
A bit pricey but the food was great and the waitress was awsome.
Im very upset about my last experiance at the DQ at the mall. unacceptable businness practice that clearly demonstrated they really could care less about customers. For my sons upcoming bithday I went to the store in person and ordered his birthday cake for his party. I ordered a large reece cake with a red race car. I was suppose to pick up the cake the 16th at 11am. I got there on the 16th at 1pm. when I got to the counter I was told they did not make the cake as they did not have a container to put it in.... WHAT..... Did they not know this yesterday. Could you have not called so I was not left last minute. also there was tons of cakes in the display. Make my cake and use one of those ones. Thank goodness the poor girl behind the countet did whatever she could to make one of the display cakes nice for my sons birthday. The managment who decided it was okay to just throw my order away did not care that the poor girl behind the counter was going to have to deal with an uphappy customer. Thank goodness Im not one of those people who could of yelled and screamed at the poor thing. You shoulf be thankful that this staff member corrected your bad business ptactices. I will never order a cake here again. I will go where I can have trust in the service. This was unacceptable.
Im very upset about my last experiance at the DQ at the mall. unacceptable businness practice that clearly demonstrated they really could care less about customers. For my sons upcoming bithday I went to the store in person and ordered his birthday cake for his party. I ordered a large reece cake with a red race car. I was suppose to pick up the cake the 16th at 11am. I got there on the 16th at 1pm. when I got to the counter I was told they did not make the cake as they did not have a container to put it in.... WHAT..... Did they not know this yesterday. Could you have not called so I was not left last minute. also there was tons of cakes in the display. Make my cake and use one of those ones. Thank goodness the poor girl behind the countet did whatever she could to make one of the display cakes nice for my sons birthday. The managment who decided it was okay to just throw my order away did not care that the poor girl behind the counter was going to have to deal with an uphappy customer. Thank goodness Im not one of those people who could of yelled and screamed at the poor thing. You shoulf be thankful that this staff member corrected your bad business ptactices. I will never order a cake here again. I will go where I can have trust in the service. This was unacceptable.
I was in this location today & yesterday & they’re always very pleasant, really nice ppl that go out of there way for their customers
Just was told there closing. Its 7:45, I didn't realize it takes 15mins to make a banana split. Oh well I"ll go to Sobeys and buy my ice cream for half the price. Now I Know why this site has 2.9 rating. Pathetic, and lazy.
Just was told there closing. Its 7:45, I didn't realize it takes 15mins to make a banana split. Oh well I"ll go to Sobeys and buy my ice cream for half the price. Now I Know why this site has 2.9 rating. Pathetic, and lazy.
Went through the drive-thru and they would not honor the rewards program saying they do not have a scanner, but they have the stickers on the window right in front of them encouraging the use of the app. Did not flip any of the blizzards, all of which were melting from the point they were handed to us, then did not honor "upside down thick". We were missing a blizzard and they fought with us until they looked at the receipt, which we had to request.
Been trying for days to order a cake for my 6 year old daughter. Website is not working, and nobody is answering the phone at this location. Assuming they are open, went into the this store on the day of the birthday hoping they could help out without prior notice (no one answering the phone). Found out they were having some issues with their phone. These guys are awesome, they went above and beyond. Not only did they make a custom ice cream cake on little to no notice, they did an incredible job, beyond what I would have expected if I was able to pre order the day before online, they did it with a smile, and gave me a discount for my trouble. These guys are great. Excellent customer service, real pleasant down to earth good people, highly recommend this store.
Stopped by for a treat after the shopping was all done.Quick and friendly staff.
Restaurantji Recommends
Great drinks excellent staff
Sucked will never return
Went to eat here at noon today. The young girl working was hiding behind a counter texting on her phone and there was a couple waiting in front of me. I asked them if they had ordered yet because they couldn't see her from where they were standing. They said no, so I got her attention and told her that she had a line. I decided to eat somewhere else because that really turned me off.
Ordered this cake online from the McAllister Mall DQ/Orange Julius location last week for pick up today. I showed up AFTER my pick up time to find out they did receive my order when I placed it, but that they haven’t even started my cake yet because “The manager didn’t tell them about it.”
Ordered first picture, this is what I got... thankfully they said I could get my money back tomorrow when the manager is in.