McDonald's

382 Long Shoals Rd, Arden
(828) 651-4467

Recent Reviews

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Joe K

December 12 2024. My wife stopped there for a couple burgers because it was late. We haven't had McDonald's in years and I thought it might be ok. Boy was I wrong! Began eating my double quarter pounder with cheese and Big Mac sauce in the dark and noticed something wasn't right so I turned on the light and found out one pattie was past due and the other was raw! By morning I wasn't feeling well. Never will I do that again. This is not real food and not done very well at all.

Dietary restrictions: Don't eat here.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Quarter Pounder Hamburger

Susan Stevens

Wrong food and cold French fries

madelyn belue

this is the NASTYS mcdonalds ive ever seen. me and my boyfriend went in there to eat and two other people came in behind us and the dude came up saying the lobby was closed and was being so mean. and it was AWFUL in there. I mean the reason they had the lobby closed was probably bc they didn’t feel like cleaning up. Like it was really bad. I stepped on some food walking in there. There was food all in the lobby and seating area and don’t even get me started on the kitchen. - don’t ever go here. And im pretty sure it was the manager who talked to us like that he said don’t come thru my drive thru bc the man behind got an attitude with him for being rude. They closed the lobby because they didn’t feel like cleaning up.

Atmosphere: 1

Food: 1

Service: 1

Nicole Cordova

As a McDonald’s enthusiast and a worker in corporate Chick-fil-A, I had a horrible experience. The McDonald’s worker was rude from the beginning. At the drive through window I tried to give her my code and she shrieked “PULL UP TO THE WINDOW”. I was left in shock. How could an employee yell at a loyal customer? When I pulled up to the window, she immediately slammed the sliding window. I was left in disbelief at her inappropriate behavior. When I asked her if I could trade my black sweater for her pink McDonald’s sweater she nearly slapped across the face. Again I was left in awe. Finally she handed me my McDonald’s food bag. And guess what? Do you think she gave me the right or wrong order. GUESS WHAT? She forgot my dang deluxe crispy chicken sandwich. And I couldn’t even ask for a refund because the line was too long, and I already waited more than 30 minutes to get my food in the first place. The worst experience I’ve ever had.

Atmosphere: 1

Food: 1

Service: 1

Corey Gibson

Vegetarian options: Drive thru is 24hours

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Crispy Chicken Sandwich, Sausage Mcmuffin, World Famous Fries, Quarter Pounder Hamburger

Jonathan Moralde

Love the new $5 Meal! Got the Double Cheeseburger and sweet and sour for the Nuggies! Yum! This particular location is still dealing with the effects of Hurricane Helene and was able to offer canned coke as an option. I applaud them and sincerely thank them for being open! I'm traveling through after volunteering and was grateful to have them up and running again. I know this helps give the community a sense of normalcy and they greatly appreciate all of you 🙏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

Hambone Jones

Every time I've ordered, the food has either been cold, stale, or just acceptable. The service is next to none existent; the managers are depressing to talk to and no one seems to gaf. Most recently I had a mobile order cancelled because it switched to a lunch menu even though I made the order 25 minutes before the switch. I made a lunch order after the breakfast was cancelled, and it was wrong twice. They also are not kept in stock of their cup sizes.

Atmosphere: 2

Food: 3

Service: 2

Logan

Have been closing early and leaving customers in line with no communication

Atmosphere: 1

Food: 1

Service: 1

Double Dog

Hurricane Helene had everybody looking for anything open. The drive through was packed, but the staff at this restaurant did an amazing job of getting us through fast and friendly. Thank you for making a very trying time as seamless as possible.

Food: 5

Service: 5

Anthony Hayns

They charge you for WATER. I guess selling $1 sandwiches for $4 isn't cutting it anymore. They also got my order wrong, but honestly thats kind of expected at McDonald's

john Schickling

Very disorganized. Got my order wrong and was overcharged.

Atmosphere: 1

Food: 3

Service: 1

Brandon Day

This place cannot make you fresh fries or fill them up to where they should be. How hard are fries? Y’all really are slacking in this location come the hell on. It’s been like 5 times with cold or way to little fries for the container.

ConnieJo Harris

Walked in. Noone to take an order. Went to the ladies room & all 3 stalls were filthy with toilet paper everywhere & human waste on the seats. Left immediately

Atmosphere: 1

Food: 1

Service: 1

Jim Hayns

They charge you for WATER. I guess selling $1 sandwiches for $4 isn't cutting it anymore. They also got my order wrong, but honestly thats kind of expected at McDonald's

C Whit

They were busy. The girl come up front and took my order. She was very nice.I think they need to be paid more

Atmosphere: 5

Food: 5

Service: 5

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