Dunkin' Donuts in Asheville

“my best friend and i haven’t been able to have duncan since before the hurricane. the location next to our house is closed because no water so we decided to drive 30 minutes to this one. we were so incredible surprised the woman working was so kind and sweet and got our order right away. they were so fast and these are the best refreshers we’ve ever had genuinely. we will for sure be driving back because it is so good!“

“We just moved from Orlando, and this Dunkin blows ANY store there, out of the water!! Not one time have I ever had my coffee made wrong. And I've been daily for 2 months, lol. The staff are always so polite and the store is clean. Love it, thank you !!“

“The staff here are wonderful and the food is always done right. However, they have a racist bald-headed white man as their manager. He literally told the staff member that was fixing my drink, to stop what he was doing to help another customer at the register. The only thing the guy had to do was put the lid on my drink, the drink was already made. And I had to wait an additional 5 minutes just for them to put a lid on my drink.“

“I had a problem with my online order where my bank got charged but the store didn't receive it. They made my order anyway on trust and gave us extra donuts.
I had told them to put bacon in the grilled cheese sandwiches and they forgot this. Again, not being able to confirm this and having to operate outside their system, they remade the sandwiches free of charge.
THEN my 3 year old son knocked over and broke a $13.99 cup they had for sale. I had my son bring it up to make amends (with daddy's credit card) and they refused compensation, telling us it was their pleasure to have us there.
Ideally the system should just work in the first place, but now I'm crushed with guilt over their kindness and have to give a 5 star review.“