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“Ms. Norma and Pedro provided the best customer services I have EVER received. The amount of care and kindness they gave while I told them my mom was in the hospital, was more than I expected. It was the kind of encounter one hopes to have. I pray God continues to bless their beautiful hearts. Plus, they make a great Coolata🙌🏽🤗“
“I accidentally placed an order in the mobile app twice. Apparently the store can’t refund a mobile app but when I got to the store to pick up, the manager Teri said they figured I double ordered and asked if I wanted to come get the second order the next morning. I really appreciated that she was so solutions oriented and that she gave me that option. The staff was really friendly even though it was Sunday morning at 1015am and they were slammed with customers inside and outside of the store.“
“Lavonia is an amazing person she brighten my day with her smile this the type of care I’m looking for at any Dunkin ! Shes has marvelous customer service I had to ask her for her name to leave a great review and tip! Love to be greeted with such care !“
“Not sure why this location has such bad reviews but let me help it out with a good one! My friend recently put me on to the matcha lattes Dunkin offers so I've placed two orders at this location this week. Both times the employees were super nice And my order was correct and on time. Great so far! ❤“
“I dont understand liking Starbucks. If someone brought it to my home I wouldn't drink it. Especially when Dunkin Donuts is here! The best coffee hands down. Who can resist a Boston cream donut. Iced chocolate on one side, but the middle is Boston Cream it oozes out as you eat it. It's like vanilla pudding on steroids. It was voted the most popular donut a few years back.“
“I go through the drive through 3-4 times a week with a mobile order on the way to work at around 6 am. I am always greeted by Rebecca and another staff member. They are so kind. Even when there is a line in the drive through they move quickly. I changed to this Dunkin from the one on grove road (closer to my work) for the better experience.“