Used to love this place until they botched my online to-go order. I called them, brought the food in, and they still argued with me about what my order was while trying to make me repurchase what I'd already paid for. I emailed their management about this, and never got a response. Considering such negligence and asinine customer service, I'll never go back.
Atmosphere: 1
Food: 3
Service: 1
adam shane
This place was the best, but after the last two visits we will not return. The quality of food just isn’t the same anymore! Bring back better ingredients instead of brown iceberg lettuce! Also, the amount of food you give is just not acceptable for the price!
Kelli Brannon
My daughter got a burrito and a drink and it was $18. Nothing extra on it. And they didn’t give a receipt so no way of knowing what she was charged for. Will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Abbott
Experienced a life changing burrito! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Salsa, Side of Rice - Bowl 12 Oz, Coca Cola FB, Farm Burrito V - 12 Inch Spinach Tortilla Large, Cheese Quesadilla - 12 Inch Spinach Tortilla Large
Mitch Kochanski
The vibe was great. And My burrito was amazing, especially the chipotle aioli. Ilya was awesome - friendly and generous with the chips. I’ll be back soon!
Atmosphere: 5
Food: 5
Service: 5
Jon Williamson
I ORDERED AND PAYED ONLINE, WHEN I WENT TO PICK UP WAS TOLD WEBSITE NO LONGER ACTIVE, I PAYED TWICE AND WILL NEVER RETURN EVEN THO FOOD IS WONDERFUL, I NEED A REFUND, NOT HAPPY AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SPENT OVER $40.00 FOR ONE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Taylor Morris
This place has THE BEST spicy chicken quesadillas anywhere, truly. I am a big eater of chicken, and of quesadillas, and in my years of coming here I've never had a bad one, and almost always get an incredible one. Their prices are fairly high, and I don't know their whole menu, but I could have one every day here and never tire of it. If you enjoy a good spicy chicken quesadilla, you've found a new favorite spot.
Atmosphere: 4
Food: 5
Service: 5
Charles Kemp
Kid-friendliness: It is always a professional peaceful environment
This place went to crap!! This used to be the best burrito place in town but after losing their Biltmore Square location and the location off tunnel not only has the service been horrible but the quality and quantity of food for what you pay for is ridiculous!! Additionally, they send you a “free burrito” for your birthday but fail to tell you that you can only get one burrito with no modifications. Needless to say- I won’t ever go back to that hell hole. Bad service.
Atmosphere: 1
Food: 1
Service: 1
Nawal Elhajoui
I love this place so much. The food is just so good and so flavorful. Go-to burrito spot- I get the steak and it’s just delicious. I hope they stay in business forever. It’s like if Moe’s was really really really delicious
Please clean your business —. One of the best food places in Asheville, but please clean the inside of your restaurant— your walls have holes, electrical wires, dirt(food) and grime all over them. I Love your food but the atmosphere is sad.
Atmosphere: 1
Food: 5
Service: 5
Paris Jewell
Neo Burrito is not safe for celiac :(.
Atmosphere: 2
Food: 3
Service: 3
Malcolm Berman
First time coming and found they nickel and dime you a bunch here. Somehow a burrito and a bowl with two drinks and chips came out to $40. Burrito wasn’t bad, but not worth the price and lack of transparency on pricing. The receipt didn’t send so not even sure what we were charged for but a bunch of one dollar two dollars here and there for a squirt of dressing. Very dark inside as well and the salsa bar was empty.
Atmosphere: 3
Food: 3
Service: 3
Christoph Coyle
Good solid burrito and great salad especially on Thursdays! Miss them when life keeps me from availing myself to them!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Build Your Own Taco
Sahra
kind people making delicious food at reasonable prices. rlly sweet vibe inside, definitely recommend! gluten free options available:)
Used to love this place until they botched my online to-go order. I called them, brought the food in, and they still argued with me about what my order was while trying to make me repurchase what I'd already paid for. I emailed their management about this, and never got a response. Considering such negligence and asinine customer service, I'll never go back.
Atmosphere: 1
Food: 3
Service: 1
This place was the best, but after the last two visits we will not return. The quality of food just isn’t the same anymore! Bring back better ingredients instead of brown iceberg lettuce! Also, the amount of food you give is just not acceptable for the price!
My daughter got a burrito and a drink and it was $18. Nothing extra on it. And they didn’t give a receipt so no way of knowing what she was charged for. Will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Experienced a life changing burrito! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Salsa, Side of Rice - Bowl 12 Oz, Coca Cola FB, Farm Burrito V - 12 Inch Spinach Tortilla Large, Cheese Quesadilla - 12 Inch Spinach Tortilla Large
The vibe was great. And My burrito was amazing, especially the chipotle aioli. Ilya was awesome - friendly and generous with the chips. I’ll be back soon!
Atmosphere: 5
Food: 5
Service: 5
I ORDERED AND PAYED ONLINE, WHEN I WENT TO PICK UP WAS TOLD WEBSITE NO LONGER ACTIVE, I PAYED TWICE AND WILL NEVER RETURN EVEN THO FOOD IS WONDERFUL, I NEED A REFUND, NOT HAPPY AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SPENT OVER $40.00 FOR ONE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
This place has THE BEST spicy chicken quesadillas anywhere, truly. I am a big eater of chicken, and of quesadillas, and in my years of coming here I've never had a bad one, and almost always get an incredible one. Their prices are fairly high, and I don't know their whole menu, but I could have one every day here and never tire of it. If you enjoy a good spicy chicken quesadilla, you've found a new favorite spot.
Atmosphere: 4
Food: 5
Service: 5
Kid-friendliness: It is always a professional peaceful environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Salsa, Jerk Chicken Burrito, Cheese Dip
This place went to crap!! This used to be the best burrito place in town but after losing their Biltmore Square location and the location off tunnel not only has the service been horrible but the quality and quantity of food for what you pay for is ridiculous!! Additionally, they send you a “free burrito” for your birthday but fail to tell you that you can only get one burrito with no modifications. Needless to say- I won’t ever go back to that hell hole. Bad service.
Atmosphere: 1
Food: 1
Service: 1
I love this place so much. The food is just so good and so flavorful. Go-to burrito spot- I get the steak and it’s just delicious. I hope they stay in business forever. It’s like if Moe’s was really really really delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Please clean your business —. One of the best food places in Asheville, but please clean the inside of your restaurant— your walls have holes, electrical wires, dirt(food) and grime all over them. I Love your food but the atmosphere is sad.
Atmosphere: 1
Food: 5
Service: 5
Neo Burrito is not safe for celiac :(.
Atmosphere: 2
Food: 3
Service: 3
First time coming and found they nickel and dime you a bunch here. Somehow a burrito and a bowl with two drinks and chips came out to $40. Burrito wasn’t bad, but not worth the price and lack of transparency on pricing. The receipt didn’t send so not even sure what we were charged for but a bunch of one dollar two dollars here and there for a squirt of dressing. Very dark inside as well and the salsa bar was empty.
Atmosphere: 3
Food: 3
Service: 3
Good solid burrito and great salad especially on Thursdays! Miss them when life keeps me from availing myself to them!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Build Your Own Taco
kind people making delicious food at reasonable prices. rlly sweet vibe inside, definitely recommend! gluten free options available:)
Atmosphere: 5
Food: 5
Service: 5
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