The Exchange Restaurant & Bar

Are at the bar - our bartender was awesome. My shrimp and grits was awesome too!

There was nobody in restaurant on Saturday night (2 other tables) not a good sign. took 45mins just to take our food order. Food was mediocre and nothing special, portions were small and no effort on presentation. Wish they would have spent more money on staff and backend vs frontend. Front end is beautiful

Great food and very inviting staff...

Absolutely AMAZING thanksgiving buffet! The hotel is beautiful and service was top notch! Definitely looking to stay here our next trip to Asheville!!!

Sadly disappointed. Went there last week with my wife on a weekday night and the initial greeting and the food and the service were totally enjoyable. Couldn't wait to bring my entire family back.. Brought them all last night and I could not believe how long we had to wait for service, how long we had to wait for our food after we ordered it all. We finally got our appetizers, they were good. The entrees were cold, especially the short ribs which had no flavor. We tried canceling the salads which didn't arrive until we had finished our entrees. Nobody bussed the tables, and dirty finished dishes just sat there until we were finished. Dessert that finally arrived was very good. Extremely disappointed. Hope with all the money they have invested in this place that the overall quality of this restaurant improves.

Atmosphere: 5

Food: 2

Service: 2

Just don’t.. the server was clueless , the manger tried and the food runner just topped it off.. stay the hellllll away from this toxic place, the vibe isn’t it.

Atmosphere: 1

Food: 3

Service: 1

Great drink and views

Atmosphere: 5

Service: 5

Uby is the real one! Great service and tasty cocktails!

Atmosphere: 5

Service: 5

Friendly open atmosphere. Prompt service. Excellent wine , beer and spirits selection. Good menu.

Atmosphere: 5

Food: 5

Service: 5

Stopped for drinks at the Observatory roof top bar.

Atmosphere: 5

Service: 5

I’ve eaten here a few times. Never been disappointed. The trout po’boy is very good and the Cuban is excellent. For brunch you can’t go wrong with the chicken and waffles. You MUST try their house made sorbet… my favorite is the Kiwi if they have it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Truffle Fries, Sunburst Trout, Chicken and Waffle Sandwich

The restaurant is a part of The Restoration hotel but feels fairly separate.

Two of us had a late dinner. Started with the house Old Fashioned which was amazing, and the Smoke Tower (Mezcal, Amaro, Orange Curacao, Lime, Honey, Egg White) which might have been even better.

For food we chose to split the brussel sprouts, goat cheese fritters, and a mushroom risotto. The fritters were unusual and excellent, highlight of the meal (after the cocktails). The sprouts were delicious. The risotto was good but we felt needed a little salt and pepper.

Ambiance is terrific right on a park in a beautiful building - garage doors open to the outside on a nice day. The service was excellent.

Easy to overlook perhaps with all the competition in the area, but well worth consideration.

Wheelchair accessibility: 100% accessible. Ramp from the sidewalk.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Brussels Sprouts

Loved this place! Gorgeous hotel with a beautiful restaurant. The bar is stunning and we had the best cocktails and appetizers here. The doors were open so we were able to enjoy the evening air! I ordered an Aperol spritz and my friend got Brittany’s Bad Habit and they were exceptional! Great service.

Atmosphere: 5

Food: 5

Service: 5

The restaurant is beautiful and in such a great location. They have everything going for it except for the food. I have dined here two times and was disappointed both times. I came here for dinner when it first opened and was underwhelmed but gave it grace because it just opened. I just came here for breakfast and it was so gross. I had chilaquiles and it was so bad I didn't eat it. My boyfriend had the steak and eggs and the steak was gross. There is no excuse to have a bad food program at such a nice place and in a town where food is top notch wherever you go. The other reviews also show it isn't a great spot. I hope they can turn this around quickly or the restaurant will just flop.

Atmosphere: 4

Food: 1

Service: 4

Quite possibly the worst restaurant experience. Started with a wait time of about an hour they said but instead was about an hour and 45 minutes. Only went in here because it began to rain and figured why not. We were two families visiting the town and saw there were many empty tables so figured that it shouldn't take too long, boy were we wrong.
Not sure how one makes a salad salty but they did. No taste in shrimp and grits. Cheese on vegetarian pizza tasted like socks. No taste in duck soup and very little duck in the bowl although the broth had plenty of flavor. Devil eggs tasted processed for some reason.
We had 8 people in our group so they added gratuity automatically. I didn't see this notice before but it's to be expected these days. They waiter and cooks definitely did not deserve 20%. Paid just over 250 for 5 people.

Didn't get many pictures of food because I was not impressed by presentation or taste. Environment looks inviting. Service was sub-par. Drinks were OK. Those at the bar looked like they were having the best time haha.

If looking for good food and a good time then I'd encourage you to go down street and you are bound to find it but this place is not it.

Atmosphere: 3

Food: 1

Service: 1