Terrible. From ordering to receiving our order was over 20 minutes. They had us pull to a parking spot as our order wasn’t ready yet. When they brought us our order it was completely wrong. Every car behind us had to also get a parking spot to wait or had to go back in to correct their order. One of the worst Wendy’s I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Kristin Burns
So first time here and off the bat I wasn’t really impressed. Nothing against the young girl at the counter, looked like she was new and instead of giving encouragement the guy tall black guy behind her was doing nothing but telling her every single thing she is doing wrong. Then he told her that you already rung in something but we don’t have it don’t do it again. How about not charging customers for something you don’t have and maybe some communication to the employees so that won’t happen again. Also, not really sure what brought this on but the white guy in the stripped shirt threw an order of fries at the tall black guy. Not really sure if it was a wrong order but why would you do this in front of customers and the female manager not do anything about it. Also why ask a customer 3x what kind of dressing they want and ring it but not give it to them, they wouldn’t even make the taco salad proper as they had the customer add the chili to the salad. To top it off our order was not complete as we had to go back up to the counter and get our food that was missing. The only reason why they’re getting a 2 is because I’ve never seen a two story Wendy’s and thought it was cool. For a $46 order but service, customer service and professionalism from your employees would be greatly appreciated. I would hate for OSHA to make a surprise visit.
Atmosphere: 2
Food: 3
Service: 1
kyle erler
Normal Wendy's, saff were kind, food was fresh, and service was expedient. What more could you want?
Michael Bishopp
This is an App State themed Wendy's with a second level (which is nice for getting away from the rush downstairs). As far as Wendy's go, this is standard
Atmosphere: 4
Food: 4
Service: 4
William Parlier
This Wendy's has 2 stories and is always busy. My food was served hot and ready. I can commend anyone who works on 13 degree weather.
Atmosphere: 5
Food: 5
Service: 4
Byron Miller
I have never had service so poor that I write a review, as I have worked in the food industry including Wendy’s, McDonalds and Sheetz, but I placed an online order here shortly before my break at work, I arrived at the pickup time and waited in line for 20 minutes, watching as a lady walked past I and 5 other repeatedly, with no indication of taking our orders, finally when she actually greeted me I informed her of my missing online order and she explained they didn’t have the ticket, I asked her to leave a note with the manager that I’d be back a few hours later to get my food remade since I had to get back to work. After I came back nearly 4 hours later I arrived and stood in line for another 25 minutes, watching customer after customer leave due to not being served. The lady working the register noticed us and still refused to take our orders for 25 minutes, finally after a long wait I spoke to the manager and had my food remade, once I got in my car and began eating my food I was met with cold fries and nuggets and missing ingredients and sauce on my burger, I cannot believe the terrible customer service, the inaccuracy of my order and the unfriendly environment. As an ex-employee of Wendy’s I couldnt believe how awful of a location this was.
Atmosphere: 1
Food: 3
Service: 1
Sam Reep
Every order I’ve ever gotten from this Wendy’s has been wrong. The last time I ordered from them, the food was so bad I had to throw it away uneaten. Don’t go.
Atmosphere: 2
Food: 1
Service: 1
Leanna Miller
I love the French Toast on their breakfast menu.
Atmosphere: 5
Food: 5
Service: 5
Mark Lackey
Wow, refreshing Wendy's, this one is almost as good as Taylorsvilles Wendy's!! From the order they put excellent service and hot food. Awesome job guys!!
Atmosphere: 4
Food: 4
Service: 4
Scarlett Nicole
Love this fast food place!!!! Always remember sauce friendly staff !!!
Great prices, awesome customer service, and the food is very good!
Atmosphere: 5
Food: 5
Service: 5
melisa balitzki
Coffee- awful Fries- awful Chicken- awful
Atmosphere: 1
Food: 1
Service: 2
Evan Simmons
I usually dont ever leave reviews except if it is completely terrible. So I walked in and went to the regerister. I sat there and watched about 6-7 employees working for about 15 minutes give ot take. But not a single one noticed me or made eye contact or even care about me. I get it this down has college kids who dont care about anything or customers or there job. Then she told me if I ordered food it would cold by the time I got, which made zero sense. I am a restaurant person and I understand. They had terrible people, the So called manger was not helping and maybe making frosty. The Wendy's in Boone needs better employees and better management. These people are costing you alot of money. After 30 + minutes waste of time I am heading to cook out. Booo Wendy's Booooo
Atmosphere: 1
Food: 1
Service: 1
Nicholas Rushing
They tried to charge me extra for sauce so I had to eat a dry meal... Sauce should come with a meal. I loved going to this Wendy's for years but this will be the last time
Keigan Warren
My son asked,” is this Wendy’s house?” The cashier thought that was funny as did we. Good food. Consistent service.
Terrible. From ordering to receiving our order was over 20 minutes. They had us pull to a parking spot as our order wasn’t ready yet. When they brought us our order it was completely wrong. Every car behind us had to also get a parking spot to wait or had to go back in to correct their order. One of the worst Wendy’s I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
So first time here and off the bat I wasn’t really impressed. Nothing against the young girl at the counter, looked like she was new and instead of giving encouragement the guy tall black guy behind her was doing nothing but telling her every single thing she is doing wrong. Then he told her that you already rung in something but we don’t have it don’t do it again. How about not charging customers for something you don’t have and maybe some communication to the employees so that won’t happen again. Also, not really sure what brought this on but the white guy in the stripped shirt threw an order of fries at the tall black guy. Not really sure if it was a wrong order but why would you do this in front of customers and the female manager not do anything about it. Also why ask a customer 3x what kind of dressing they want and ring it but not give it to them, they wouldn’t even make the taco salad proper as they had the customer add the chili to the salad. To top it off our order was not complete as we had to go back up to the counter and get our food that was missing. The only reason why they’re getting a 2 is because I’ve never seen a two story Wendy’s and thought it was cool. For a $46 order but service, customer service and professionalism from your employees would be greatly appreciated. I would hate for OSHA to make a surprise visit.
Atmosphere: 2
Food: 3
Service: 1
Normal Wendy's, saff were kind, food was fresh, and service was expedient. What more could you want?
This is an App State themed Wendy's with a second level (which is nice for getting away from the rush downstairs). As far as Wendy's go, this is standard
Atmosphere: 4
Food: 4
Service: 4
This Wendy's has 2 stories and is always busy. My food was served hot and ready. I can commend anyone who works on 13 degree weather.
Atmosphere: 5
Food: 5
Service: 4
I have never had service so poor that I write a review, as I have worked in the food industry including Wendy’s, McDonalds and Sheetz, but I placed an online order here shortly before my break at work, I arrived at the pickup time and waited in line for 20 minutes, watching as a lady walked past I and 5 other repeatedly, with no indication of taking our orders, finally when she actually greeted me I informed her of my missing online order and she explained they didn’t have the ticket, I asked her to leave a note with the manager that I’d be back a few hours later to get my food remade since I had to get back to work. After I came back nearly 4 hours later I arrived and stood in line for another 25 minutes, watching customer after customer leave due to not being served. The lady working the register noticed us and still refused to take our orders for 25 minutes, finally after a long wait I spoke to the manager and had my food remade, once I got in my car and began eating my food I was met with cold fries and nuggets and missing ingredients and sauce on my burger, I cannot believe the terrible customer service, the inaccuracy of my order and the unfriendly environment. As an ex-employee of Wendy’s I couldnt believe how awful of a location this was.
Atmosphere: 1
Food: 3
Service: 1
Every order I’ve ever gotten from this Wendy’s has been wrong. The last time I ordered from them, the food was so bad I had to throw it away uneaten. Don’t go.
Atmosphere: 2
Food: 1
Service: 1
I love the French Toast on their breakfast menu.
Atmosphere: 5
Food: 5
Service: 5
Wow, refreshing Wendy's, this one is almost as good as Taylorsvilles Wendy's!! From the order they put excellent service and hot food. Awesome job guys!!
Atmosphere: 4
Food: 4
Service: 4
Love this fast food place!!!! Always remember sauce friendly staff !!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great prices, awesome customer service, and the food is very good!
Atmosphere: 5
Food: 5
Service: 5
Coffee- awful
Fries- awful
Chicken- awful
Atmosphere: 1
Food: 1
Service: 2
I usually dont ever leave reviews except if it is completely terrible. So I walked in and went to the regerister. I sat there and watched about 6-7 employees working for about 15 minutes give ot take. But not a single one noticed me or made eye contact or even care about me. I get it this down has college kids who dont care about anything or customers or there job. Then she told me if I ordered food it would cold by the time I got, which made zero sense. I am a restaurant person and I understand. They had terrible people, the So called manger was not helping and maybe making frosty. The Wendy's in Boone needs better employees and better management. These people are costing you alot of money. After 30 + minutes waste of time I am heading to cook out. Booo Wendy's Booooo
Atmosphere: 1
Food: 1
Service: 1
They tried to charge me extra for sauce so I had to eat a dry meal... Sauce should come with a meal. I loved going to this Wendy's for years but this will be the last time
My son asked,” is this Wendy’s house?” The cashier thought that was funny as did we. Good food. Consistent service.
Atmosphere: 5
Food: 5
Service: 5
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