I orders pizza hut online for delivery in canton,NC 28716 I ordered a pizza melt and one of the new flats pizza and when it go here all I got was the melt I payed 34 dollars to not even get all my food and I been on the phone waiting for 30 minutes for someone to get to the phone and no one has answered this is absolutely ridiculous I want my money back or my food I ordered online to make it easier this is outrageous
Angela Pless
Had a bad experience with a rude manager and employees. Gave them another chance and was informed that manager was no longer with them . Was treated with much more respect ! Can tell a big difference in the service and food . The general manager took care of my issue and made it right ! Thank you !
Food: 4
Service: 4
M Cayton
After Uber eats stole our dinner the manager at the Canton location remade our dinner at no charge. Very nice staff and great wings
Atmosphere: 5
Food: 5
Service: 5
Dwight Gunter
After waiting for almost 10 minutes of the 2 guys talking to the person in front of me in line I finally got out and my vehicle and was able to get them to stop their socializing long enough to tell me they couldn't take an order I had to eaither call it in or do it online. Thankfully Papa John's is just up the hill and gladly took my order.
Service: 1
danny baKer (Dragon)
Awesome service and Always good to see Andy very awesome Manager
Atmosphere: 5
Food: 5
Service: 5
Jenny Sep
Green hair lady was a sweet heart. The lack of staff, the dead atmosphere and the obvious lack of upper management makes this place not worth trying. Either pizza is burnt or under done due to poorly working/maintained machinery. Toppings, while scarce, slid off the uncooked middle and over the burnt edges. I feel bad for the people who work there, as a frequent flyer through there to and from traveling, there's needs a new store manager or a visit from a district manager of two to tighten up that store. Will not be visiting again.
Atmosphere: 1
Food: 1
Service: 1
Aj Lanning
Was great food was baked perfectly to my request and was able to finish the whole pie in one setting because it was to good to put down
Atmosphere: 5
Food: 5
Service: 5
Jamie Sue
My daughter goes to pick up pizza. Some smartass with green hair was very rude to her. Said she was not serving them because they can't stand behind wait to be seated SIGN..THEY WERE THERE TO PICK UP A DAMN PIZZA!!!!! SHE ASKED THE GIRL FOR HER NAME SHE SAID SHE WASNT GIVING HER NAME.. GOES HOME CALLS BACK SAID SHE WAS THE MANAGER WITH RED HAIR..SAID SHE DIDNT HAVE CORPRET NUMBER AND SAID HAVE A NICE DAY AND HUNG UP ON HER!! IS THIS HOW THEY ARE ALLOWED TO TREAT CUSTOMERS???? IF THEY RECORD ,THEY NEED TO WATCH IT. I HATE WHEN SOMEONE RESPONDS ABOUT HOW SORRY THEY ARE 9 TIMES OUT OF 10 NOTHING GETS DONE. ITS A BUNCH OF BULL!!!!!!!
Atmosphere: 1
Service: 1
Amanda Moore
their a girl with green hair she's a manger and very rude cussing at customers very unprofessional saying she's dealing with a bunch of dumb a** people definitely wont be going back their anymore i wont be disrespected no matter who you are..
James Smith
The buffet was terrible. Old pizza with toppings no one wanted. It was 12:30pm and the salad bar has old slimy ingredients. I just pushed my plate to the side. No simple pepperoni or sausage. Refils on drinks took over 15 minutes and was from a cup with no ice just dumped into my cup w no ice. In the waitresses defense, one person waiting the whole dining room most of the time. Did see a second one as we were leaving. Terrible. Simply terrible. Shame. Good service wland attention to quality would go a long way.
Ordered a supreme thin crust with NO onion and extra cheese. Received one with very little toppings and it had onions, NO mushrooms and NO extra cheese. 26.00. At least the crust was right! I did try to call but after holding for 20 minutes with nothing but recordings hung up. I recommend people use the Candler Pizza Hut instead. They will answer the phone and get the order right with more than just a dusting of toppings.
Atmosphere: 1
Food: 1
Service: 1
josh woody
Worst service ever. Missed half of my order and cussed me out on the phone.
Shanna
On 7/6/2025 my husband ordered the new cheese bites pizza and ranch flight for delivery, along with another pizza, breadsticks and drinks. The pizzas arrived, however they forgot all the sauces (not a problem) so my husband calls and explains. The lady was extremely rude on the phone and told him to drive back up there to get them. When my husband arrived to get the sauces a green haired lady with piercings asked “are you the ranch guy” and proceeded to throw the ranches at my husband. 2 of them physically hit him and one fell out of his vehicle. As this is considered a simple assault we may seek out charges. This was extremely unprofessional and this employee needs to be held accountable. We will never be back and will be letting others know in the area.
Atmosphere: 1
Food: 1
Service: 1
Cabin Fever
Had the wings, fried and sauced to perfection.
Atmosphere: 3
Food: 5
Service: 5
Nogie2060
Hot great food, I enjoy a Canton locations better than Asheville.
I orders pizza hut online for delivery in canton,NC 28716 I ordered a pizza melt and one of the new flats pizza and when it go here all I got was the melt I payed 34 dollars to not even get all my food and I been on the phone waiting for 30 minutes for someone to get to the phone and no one has answered this is absolutely ridiculous I want my money back or my food I ordered online to make it easier this is outrageous
Had a bad experience with a rude manager and employees. Gave them another chance and was informed that manager was no longer with them . Was treated with much more respect ! Can tell a big difference in the service and food . The general manager took care of my issue and made it right ! Thank you !
Food: 4
Service: 4
After Uber eats stole our dinner the manager at the Canton location remade our dinner at no charge. Very nice staff and great wings
Atmosphere: 5
Food: 5
Service: 5
After waiting for almost 10 minutes of the 2 guys talking to the person in front of me in line I finally got out and my vehicle and was able to get them to stop their socializing long enough to tell me they couldn't take an order I had to eaither call it in or do it online. Thankfully Papa John's is just up the hill and gladly took my order.
Service: 1
Awesome service and Always good to see Andy very awesome Manager
Atmosphere: 5
Food: 5
Service: 5
Green hair lady was a sweet heart. The lack of staff, the dead atmosphere and the obvious lack of upper management makes this place not worth trying.
Either pizza is burnt or under done due to poorly working/maintained machinery. Toppings, while scarce, slid off the uncooked middle and over the burnt edges.
I feel bad for the people who work there, as a frequent flyer through there to and from traveling, there's needs a new store manager or a visit from a district manager of two to tighten up that store.
Will not be visiting again.
Atmosphere: 1
Food: 1
Service: 1
Was great food was baked perfectly to my request and was able to finish the whole pie in one setting because it was to good to put down
Atmosphere: 5
Food: 5
Service: 5
My daughter goes to pick up pizza. Some smartass with green hair was very rude to her. Said she was not serving them because they can't stand behind wait to be seated SIGN..THEY WERE THERE TO PICK UP A DAMN PIZZA!!!!! SHE ASKED THE GIRL FOR HER NAME SHE SAID SHE WASNT GIVING HER NAME.. GOES HOME CALLS BACK SAID SHE WAS THE MANAGER WITH RED HAIR..SAID SHE DIDNT HAVE CORPRET NUMBER AND SAID HAVE A NICE DAY AND HUNG UP ON HER!! IS THIS HOW THEY ARE ALLOWED TO TREAT CUSTOMERS???? IF THEY RECORD ,THEY NEED TO WATCH IT. I HATE WHEN SOMEONE RESPONDS ABOUT HOW SORRY THEY ARE 9 TIMES OUT OF 10 NOTHING GETS DONE. ITS A BUNCH OF BULL!!!!!!!
Atmosphere: 1
Service: 1
their a girl with green hair she's a manger and very rude cussing at customers very unprofessional saying she's dealing with a bunch of dumb a** people definitely wont be going back their anymore i wont be disrespected no matter who you are..
The buffet was terrible. Old pizza with toppings no one wanted. It was 12:30pm and the salad bar has old slimy ingredients. I just pushed my plate to the side. No simple pepperoni or sausage. Refils on drinks took over 15 minutes and was from a cup with no ice just dumped into my cup w no ice. In the waitresses defense, one person waiting the whole dining room most of the time. Did see a second one as we were leaving. Terrible. Simply terrible. Shame. Good service wland attention to quality would go a long way.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Ordered a supreme thin crust with NO onion and extra cheese. Received one with very little toppings and it had onions, NO mushrooms and NO extra cheese. 26.00. At least the crust was right! I did try to call but after holding for 20 minutes with nothing but recordings hung up. I recommend people use the Candler Pizza Hut instead. They will answer the phone and get the order right with more than just a dusting of toppings.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. Missed half of my order and cussed me out on the phone.
On 7/6/2025 my husband ordered the new cheese bites pizza and ranch flight for delivery, along with another pizza, breadsticks and drinks. The pizzas arrived, however they forgot all the sauces (not a problem) so my husband calls and explains. The lady was extremely rude on the phone and told him to drive back up there to get them. When my husband arrived to get the sauces a green haired lady with piercings asked “are you the ranch guy” and proceeded to throw the ranches at my husband. 2 of them physically hit him and one fell out of his vehicle. As this is considered a simple assault we may seek out charges. This was extremely unprofessional and this employee needs to be held accountable. We will never be back and will be letting others know in the area.
Atmosphere: 1
Food: 1
Service: 1
Had the wings, fried and sauced to perfection.
Atmosphere: 3
Food: 5
Service: 5
Hot great food, I enjoy a Canton locations better than Asheville.
Atmosphere: 5
Food: 5
Service: 5
Loading...