Bojangles

Name: Bojangles
Address: 5856 Tryon Rd, Cary, North Carolina, 27518, US
Telephone: (919) 424-7922
Price range: $
Rating: 2.9

$ • Fast Food, Southern

Hours:
5856 Tryon Rd, Cary
(919) 424-7922

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About Bojangles'

Bojangles is a fast-food restaurant that serves hot and fresh food, including their signature Bo Chicken sandwich combos. The restaurant is known for its very courteous staff and a very clean environment, which many customers have praised, noting it is the cleanest fast food place they've seen. Customers appreciate the food quality, describing it as excellent from the first bite to the last, and mention that the prices are very economical compared to similar restaurants. The manager is often noted for being nice and professional, sometimes going out of their way to ensure customer satisfaction, such as refunding a meal or bringing out a side of mac and cheese as a surprise. The store's environment is very clean, and it is a great location for hot, fresh food.

However, some reviews mention that waiting times in the Drive-Thru have increased, especially when customers are behind large orders, leading to long waits. There is also a concern that Cajun spices are no longer added to menu items, making some food taste bland. Customer service experiences vary; while some staff are very friendly and attentive, others have been rude, with issues like missing drinks or staff having side conversations using vulgar language. The parking lot can be challenging to access during peak times, but overall, Bojangles remains a reliable spot for satisfying meals, with potential to improve service and exceed customer expectations.