Dunkin'

Name: Dunkin'
Address: 3511 Kildaire Farm Rd, Cary, North Carolina, 27518, US
Telephone: (919) 367-9949
Price range: $
Rating: 2.4

$ • Coffee Shops, Donuts

Hours:
3511 Kildaire Farm Rd, Cary
(919) 367-9949

Menu Order Online

About Dunkin' Donuts

Dunkin' offers great service, coffee, food, atmosphere, and people. The drive-thru experience is efficient and friendly, with employees appearing busy but still taking the time to ensure orders are correct and delivered promptly. The food, including the Boston Creme, is decent and of good quality. Customers often receive unexpected perks, such as free donuts, thanks to the staff's generosity. Many customers appreciate the consistent quality of the coffee, which often tastes correct, even if they travel a long distance to visit this location. Regina is recognized for her exceptional customer service, always being kind and going above and beyond to satisfy customers, such as offering to make and deliver muffins when they're out. However, some recent experiences have highlighted areas for improvement, especially regarding customer service. A female supervisor was seen to be annoyed when asked for whipped cream on a Peppermint Mocha, and her response was less than professional. Despite this, overall, the location maintains a good reputation, and management’s efforts could help address these issues to ensure a positive experience for all customers.