Starbucks
116 W Barbee Chapel Rd, Chapel Hill
(919) 932-5020
Recent Reviews
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Joe T.and Lex are outstanding baristas, friendly and very customer service oriented! They aim to please.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Literally every time I get a coffee here it tastes like watered-down dishwater. Expresso always tastes burnt too and then when you question them about it, they give you an attitude.
Atmosphere: 1
Food: 1
Service: 1
Ordered a classic Starbucks drink. Distinctly purple and green. Lavender and matcha and It’s matcha I get it, but when I questioned the completely green drink to the barista he claimed it was good. I again asked, the green foam is lavender? He replied yes. I would’ve have tried it in front of him, but I like many who order Starbucks to go, was in a hurry. When the drink was consumed, no lavender and chunks of matcha powder.
Atmosphere: 1
Food: 1
Service: 1
Fantastic. Rapid service. Knowledgeable, very friendly, fantastic employees. Very palatable, savory food. Outstanding experience
Atmosphere: 5
Food: 5
Service: 5
Joe was very rude! His customer service was unacceptable and inappropriate.
Service: 1
Edit: Wish I could tip through the app hereJoe alone deserves 5 ⭐
Atmosphere: 5
Food: 5
Service: 5
Don’t usually get Starbucks. Order a drink. Two employees Maurice and Joe just bickering at each other the entire time. Definitely felt like an element of bullying by the older gentleman. Will not be returning to this
Atmosphere: 1
Food: 1
Service: 1
Mobile order took 15mins more than expected time of readiness. At least 5 or more people that walked in and ordered at counter received their orders before me. There was obviously no system on how to work between mobile and in-person orders. They were extremely behind on mobile orders; the barista making the drinks didn't call out every name, so I was constantly going up to see if the drink was mine. It was only pointed out to me after I went to the counter to complain.
Atmosphere: 3
Food: 3
Service: 2
For a Starbucks inside of a Harris Teeter, this one delivers. It’s not the full Starbucks experience of a standalone, and there is no drive through, but I don’t really expect that from a location like this. One thing to note is that the mobile orders can really stack up at peak times. That said they crank them out.
Parking: It’s a bit lite for a shopping center like this in this area, but I’ve never had a problem getting a spot.
Wheelchair accessibility: It is not very wheelchair friendly. I’m not a user, so I have no actual experience, but the doorways are narrow and not easy to access and the inside is tight and often cramped with people waiting for mobile orders.
Atmosphere: 4
Food: 5
Service: 4
Mobile order took 15mins more than expected time of readiness. At least 5 or more people that walked in and ordered at counter received their orders before me. There was obviously no system on how to work between mobile and in-person orders. They were extremely behind on mobile orders; the barista making the drinks didn't call out every name, so I was constantly going up to see if the drink was mine. It was only pointed out to me after I went to the counter to complain.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
If you want to get treated absolutely awful, please come to this Starbucks, especially by Eric (barista). I went to get a drink. I specified I wanted to use money, but he went ahead and used the stars. I then acted like that’s what he understood. I did not speak a foreign language; I repeated myself many times before he scanned my phone. I have been using Starbucks for six years; it is not my first time at Starbucks. The other barista did not help. My drink tasted awful. Ruined my day.
Good coffee, standard
Atmosphere: 4
Service: 4
Never come here on Friday mornings.
Service: 1
For some reason I always forget about this Starbucks. Had an early airport run & stopped in. It’s a convenient location and has a separate entrance from the Harris Teeter. Staff was helpful and my drink tasted great.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is hands down the best I’ve ever been to. The staff here is so lovely and kind, and they most always get my drinks made correctly. Is a great quiet atmosphere to study in.
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