Taco Bell
48 Knox Wy, Chapel Hill
(919) 240-5567
Recent Reviews
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Line is outrageously slow and you cant leave it. 20min and 1 person has ordered.
Service: 1
Sloooow
Got the shits and had my stomach pumped there was a maggets in my vomit this place need to be shut down
Ordered 2 Mexican pizzas here, the filling isn’t spread so it’s basically two empty shells with cheese for $14. I could’ve just gotten a bag of Doritos for $3 if I would’ve known.
Good location in a shopping plaza.
Atmosphere: 4
Food: 4
Service: 4
We were given an empty tortilla and an empty sauce cup instead of the breakfast Crunchwrap and side of nacho cheese sauce that we ordered and pre-paid for on the mobile app. Be very careful coming here in the mornings. Whoever was working today was aggressive and scary. We pulled up to the drive thru and the worker was outside in his car. He eventually came inside and asked us for our order - we told him we had an online order and he told us to pull up, per usual. When he handed us our food, we noticed that there was an empty cheese cup inside, so assuming this was just an honest mistake we asked him to please fill it with nacho cheese. He left with the cup, came back, and handed us another empty cup. Confused, we said “this cup is empty, can you please fill it with the nacho cheese that we ordered.” He took the cup back again, came back, and pretended to place something in our hand. Then he gave us a scary smile, closed the window, and walked away. At that point, we became nervous and decided to just let it go and lose the $1 we spent on our side of nacho cheese. THEN, when we got home, we opened up our breakfast crunchwrap to see that it was just a crumbled up, empty tortilla. Very creepy, unsettling experience and we will obviously not be returning to this location…
Food: 1
Service: 1
Great service at this taco bell, we drive to this one from Pittsboro because ours is terrible.
We were in a rush, came in for fast food and it took 45 minutes. They were not busy, it was a normal Sunday afternoon and they looked short staffed, but still took way longer than expected. Poorly made food, and no communication.
Food: 1
Service: 1
Took 45 minutes to get my food on a quiet day
Service: 1
I felt sick after eating this food food is disgusting and bad for health and expensive staff wasn't that kind of friendly either I would not recommend this place
Restaurantji Recommends
Stopped in tonight staff was super friendly.
Atmosphere: 4
Food: 4
Service: 5
Horrible. They put lettuce in my taco when I specifically asked them not to, and did I forget to mention I am deathly allergic to lettuce? I needed an EpiPen and almost died. Thanks Taco Bell.
It's a fast food restaurant
Atmosphere: 1
Food: 3
Service: 2
Always receive excellent service each and every visit. Customer service is top tier. Food is always great. No complaints!
Atmosphere: 5
Food: 5
Service: 5
On 9/12/25 morning hours around 9:15 I had a DoorDash delivery. Found two employees one was busy putting things together I kept on asking “can I get some help please” she totally ignored me but was giving me a side eye mind you I could see my order but it’s behind the counter so I can’t get to it. The other employee was hiding somewhere in the storage she could also hear me asking for help. Stood there for couple of minutes nothing no service. I had to go behind the counter & get the order. Drove round so I can get to the drive through maybe I might get some service that’s when the lady who was hiding in the storage came to the window and all she said is “well the water you took isn’t part
Of your order” no apology no explanation. Gave her back the water I was so mad on how someone can be ignored like that the place wasn’t busy just me and knowing I was asking for help loudly yelling & they still didn’t care I was surprised. Definitely not picking up any orders from this place.
Atmosphere: 1
Service: 1
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