Taco Bell

48 Knox Wy, Chapel Hill
(919) 240-5567

Recent Reviews

Gabby Renteria

Ffs my hard shell tacos were crushed in the bag they were 90% sour cream the meat was completely soaked. My chalupa was stone hard had like 5 pieces of chicken 80% lettuce and tomato. They forgot my churros. The only good thing were the sauces cuz they didn’t prepare it

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheesy Gordita Crunch Combo 10

Perry King

This place is awful. I don’t ever leave reviews on anything but I just wanted to leave one here to inform people not to even try with this place. They have gotten my order wrong just about every time I’ve been here and it took 30 minutes for an order tonight. I cancelled my order and got a refund so it would’ve probably been an hour if I actually got my food. There were 3 people working and the guy working was in the bathroom for half of the time doing who the hell knows what. The parking lot was full with drive thru customers that were asked to wait, while the employees were trying to figure out how to work the cash register for refunding all of the customers inside that had waited 30+ minutes for a taco. This place really needs some help. Worst restaurant/fast food service I think I have ever seen and it’s every time I go here.

Atmosphere: 1

Food: 1

Service: 1

Marjorie Hicks

A little slow but the workers were friendly. Good prices and a good value.

Atmosphere: 4

Food: 3

Service: 3

strawberrysoda3

They forget items. Very unfriendly.

Jonathan Williams

Super consistent. They always mess up your order. Low bar, but might be the worst Taco Bell on the planet.

Atmosphere: 1

Food: 1

Service: 1

Golden Falcon

I broke my diet to come here, because all I wanted was a cheesy gordita crunch. With a Dorito show and I hadn’t eaten much at all today anyway. This place used to really suck and then it got better for a little while but it’s definitely back to sucking. I got about a tablespoon worth of meat Gross lettuce and barely enough to fill The bottom of my shell

Lynn Anne Newbegin

The restaurant is clean and friendly and the food is hotWheelchair accessibility: Ramps and table access

Atmosphere: 5

Food: 5

Service: 5

shirley galbrecht

I ordered the black bean salad but was disappointed because there were hardly any black beans in it. All rice, I needed some protein. The only sauce they said they had for it was very hot and spicy so I couldn’t do that. I ordered unsweetened tea and got sweet. If I hadn’t looked in the bag, I would have not had any silverware. I went thru the drive through and it looked to me like the person taking orders and handing out food could have used more help. I wanted to ask her some questions but she was busy taking the next person’s order.

Owen Phillips

I had a problem with my order. I pride myself on not being a Karen so I was nervous about bringing it to their attention. They made it right, and it was beyond satisfactory. I feel very confident giving them my business in the

Service: 5

Garin Heil

No chicken or beef said they had steak but got 3 tiny pieces in a grilled cheese steak burrito. Guy at the drive through was very nice though.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Beefy Crunch Burrito

Chris Parsons

I love taco bell and go to many of them. This one was notably bad with stale tortillas and improperly constituted beans.

Atmosphere: 3

Food: 2

Service: 3

Tommy Gibson

Taco Bell has gone from mediocre to, sadly, very, very poor. Every remotely fresh ingredient has been removed from the menu. They're so called "food" is barely edible... I can't believe I actually spent twelve dollars here.

Atmosphere: 2

Food: 1

Service: 1

Gillian Povey

The food quality is good but the ordering process is painful. The new cashier person is not the sharpest tool in the shed and it takes about ten minutes to make sure she knows what order she’s putting in the computer and if still comes out wrong. Money is tight everywhere and even fast food is valuable. It’s nice to just be able to speak to someone with enough capable thought to do a simple task.

Atmosphere: 4

Food: 4

Service: 1

Shannon Green

Best (and only) Taco ? Bell around the area. The restaurant is newly built, clean and roomy with a nice ambiance especially for a fast food spot. The ladies at the drive thru were prompt and polite with their service. Try the Taco ? Bell app for exclusive menu items and reward points that add up to freeee Tacos (or select items) or to order ahead and customize your meals!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Twists, Triple Double Crunchwrap, Cheesy Gordita Crunch, Supreme Soft Taco Party Pack, Mtn Dew Baja Blast Freeze

Peter Mazzei

The nachos barely had anything on them. Teaspoonful of beef, teaspoon of beans and about 5 tomato pieces.

Atmosphere: 2

Food: 1

Service: 5

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