Desperately needs a refresh!! You walk into a concrete floor that is terribly worn with chipped paint. If you're not going to repaint the floor, put rugs on the well worn trek. That's the least of their concerns. The place smells awful, like wet filthy dirty carpet. It's dark and those creepy giant eyes upstairs don't help. The atmosphere and smell was so very bad, we left and went to a different restaurant. No way could we eat here.
Linda
We had a wonderful experience! The waiter was great, the food was amazing, and it was cozy where we sat on the second floor. We'll be back for sure! (My only minor complaint was that it was a bit chilly upstairs, but we got used to it.)
Ann
Food was absolutely fantastic! Highlights were the softshell crab roll, Kochujan Akami, and the Tsurai Yellowtail. Our server was very attentive and the service was timely. 10/10 will be back!
Carolyn
Baku has always had great food and cocktails but service was slow. Not so last night. They have steeped up on all fronts. Our waitress was knowledgeable and attentive and we tried 3 of the 4 specials - all beautifully presented and very good. Thanks for making it a very special night out.
Jamie
Start to finish great experience. Service was top notch. Patient, helpful with menu questions and very personable and not overbearing. Everything was delicious. Pork belly was our favorite. Sashimi also good. Great drinks. We will definitely be back. Nice dark atmosphere.
Robert
The best sushi we have had in the US. The service is outstanding and the ambience of the restaurant is peaceful. The have a pretty decent wine list as well as several good beers. While they had a a nice list of specialty cocktails, we didn't pay a lot of attention to those.
mark
Food was okay, but expected better for the price. It was fairly loud and th service was mediocre. Had to ask twice for lemon for our water and had to ask multiple times to get our water and other drinks refilled.
Jackie
Really fantastic experience! Everything we ate was delicious. The cocktails were unique and tasty. Can't wait to return.
LeAnn
We were in Charlotte for just one night and found Baku on Open Table...and what a find it was! From the start, we experienced 5* service. I had booked the upstairs “bar” thinking it was the sushi bar, but it was just two seats at a bar upstairs. She saw our disappointment and quickly moved us to a cute high top. We loved the ambiance, music and whole cool vibe. We were focused on sushi and sake, but started with a super yummy cocktail and pork belly app. Delicious! Our server was attentive, professional, and just the perfect mix of checking on us and letting us enjoy our date night. We ordered the tuna tasting, chef's choice sashimi platter and a roll. Everything was incredibly fresh and highest quality. Superb! We eat sushi regularly and in many cities...this was one of the tops! We live about two hours away from Charlotte, but would return just to experience Baku again!
Mary Beach
Very very over rated priced compared to what food you received. Overall very salty. Not impressed at all. Service was good the waiter was very nice. Wine selection was ridiculously limited.
Went for Wife's Birthday and was thrilled with the service and quality of sushi. Charles was fantastic with recommendations, even some off-menu items. Tarot root chips were a highlight, and finishing off with the key lime pie is a must. Pricey, but worth it for special occasions.
Atmosphere: 5
Food: 5
Service: 5
Mattie
We have been here a few times now and the food is always amazing. We had their Japanese Oysters special this time and they were the best I've ever had. Also tried the Sea Bas nigiri which turned out to be a new favorite.
Jan
Excellent food and service! Ambiance is ok albeit a bit dark (feeling sort of icky sticky). Was treated to a birthday dinner and went back 6 days later it was so good!
Kathryn
Overall, our experience at Baku was okay. The edamame, sushi rolls, nigiri and duck were excellent. Drinks and wine were good. The reason for the poor score is the service was not great. Our server was very nice but obviously new and not attentive. We had to ask for utensils, and plates. We didn't get water until after we finished our appetizer. The low value score was for the Lobster, which at $85/MP was extremely disappointing. The tail was small with little meat, which was dry and overcooked. The atmosphere was also scored poorly as my shoes stuck to the floor as I walked through the restaurant. The table was not wiped down and the temp was quite warm in the room.
Jim
The best sushi, sashimi and nigiri anywhere. Gotta try the Tuna Tasting...melts in your mouth.
Desperately needs a refresh!! You walk into a concrete floor that is terribly worn with chipped paint. If you're not going to repaint the floor, put rugs on the well worn trek. That's the least of their concerns. The place smells awful, like wet filthy dirty carpet. It's dark and those creepy giant eyes upstairs don't help. The atmosphere and smell was so very bad, we left and went to a different restaurant. No way could we eat here.
We had a wonderful experience! The waiter was great, the food was amazing, and it was cozy where we sat on the second floor. We'll be back for sure! (My only minor complaint was that it was a bit chilly upstairs, but we got used to it.)
Food was absolutely fantastic! Highlights were the softshell crab roll, Kochujan Akami, and the Tsurai Yellowtail. Our server was very attentive and the service was timely. 10/10 will be back!
Baku has always had great food and cocktails but service was slow. Not so last night. They have steeped up on all fronts. Our waitress was knowledgeable and attentive and we tried 3 of the 4 specials - all beautifully presented and very good. Thanks for making it a very special night out.
Start to finish great experience. Service was top notch. Patient, helpful with menu questions and very personable and not overbearing. Everything was delicious. Pork belly was our favorite. Sashimi also good. Great drinks. We will definitely be back. Nice dark atmosphere.
The best sushi we have had in the US. The service is outstanding and the ambience of the restaurant is peaceful. The have a pretty decent wine list as well as several good beers. While they had a a nice list of specialty cocktails, we didn't pay a lot of attention to those.
Food was okay, but expected better for the price. It was fairly loud and th service was mediocre. Had to ask twice for lemon for our water and had to ask multiple times to get our water and other drinks refilled.
Really fantastic experience! Everything we ate was delicious. The cocktails were unique and tasty. Can't wait to return.
We were in Charlotte for just one night and found Baku on Open Table...and what a find it was! From the start, we experienced 5* service. I had booked the upstairs “bar” thinking it was the sushi bar, but it was just two seats at a bar upstairs. She saw our disappointment and quickly moved us to a cute high top. We loved the ambiance, music and whole cool vibe. We were focused on sushi and sake, but started with a super yummy cocktail and pork belly app. Delicious! Our server was attentive, professional, and just the perfect mix of checking on us and letting us enjoy our date night. We ordered the tuna tasting, chef's choice sashimi platter and a roll. Everything was incredibly fresh and highest quality. Superb! We eat sushi regularly and in many cities...this was one of the tops! We live about two hours away from Charlotte, but would return just to experience Baku again!
Very very over rated priced compared to what food you received. Overall very salty. Not impressed at all. Service was good the waiter was very nice. Wine selection was ridiculously limited.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Went for Wife's Birthday and was thrilled with the service and quality of sushi. Charles was fantastic with recommendations, even some off-menu items. Tarot root chips were a highlight, and finishing off with the key lime pie is a must. Pricey, but worth it for special occasions.
Atmosphere: 5
Food: 5
Service: 5
We have been here a few times now and the food is always amazing. We had their Japanese Oysters special this time and they were the best I've ever had. Also tried the Sea Bas nigiri which turned out to be a new favorite.
Excellent food and service! Ambiance is ok albeit a bit dark (feeling sort of icky sticky). Was treated to a birthday dinner and went back 6 days later it was so good!
Overall, our experience at Baku was okay. The edamame, sushi rolls, nigiri and duck were excellent. Drinks and wine were good. The reason for the poor score is the service was not great. Our server was very nice but obviously new and not attentive. We had to ask for utensils, and plates. We didn't get water until after we finished our appetizer. The low value score was for the Lobster, which at $85/MP was extremely disappointing. The tail was small with little meat, which was dry and overcooked. The atmosphere was also scored poorly as my shoes stuck to the floor as I walked through the restaurant. The table was not wiped down and the temp was quite warm in the room.
The best sushi, sashimi and nigiri anywhere. Gotta try the Tuna Tasting...melts in your mouth.
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