I went here today and ordered a strawberry shake. The gentleman that made my shake came outside and told me that he made it special for me. He had the biggest smile and he was so kind. I just wanted to make a review to say that the customer service that I received today was amazing, a big shout out to the man that was so very proud of his strawberry milkshake. It made me smile.
imtinal saleh
Ice cream cake taste very old.
She O.
They serve very good ice cream. The donuts there are super good plus they give you taste samples of ice cream so that you don't waste your money on the ice cream that you don't like. They are very very friendly and I am telling you they love to serve ice cream. They're open until eight, at least the drive through. If you want to go in I think you want to come at 5:00pm or 5:15pm because they serve very very very good ice cream and it's so so so good
k gousman
Store has no air extreme uncomfortable to enjoy your ice cream.stay away from this location on bettie
Tiffany Fox
Flavors aren't listed outside..tried to order a double scoop of chocolate ice cream with cookie dough pieces..listed on the menu as a topping. No cookie dough pieces right now. Okay..worker says..we have cookie dough..oh okay..let's get that. Worker..oh sorry..we don't have any cookie dough out. Do you have anything like that? We have 31 flavors ma'am. Do you have chocolate brownie? No. Anything like chocolate brownie? We have chocolate. Okay....can I get chocolate then pls? Would you like a double scoop? Ahhhhhhh! It came out and had freezer burn..Only went here because the ice cream and pinball place was closed. Big mistake ..just don't.
Vicky D
I just ordered pralines and cream ice cream and they sent the wrong one to my house. And this was AFTER getting off the phone with the girl asking if they had it, she said yes and they still sent me the wrong ice cream.
Erika K.
I was on my way in to work at around 7pm and stopped to get coffee. I first attempted to go inside but the door was locked. Went through the drive thru and order Ice cream and coffee. There was one car ahead of me that I saw the woman hand a cup to. The worker (a Hispanic woman), was hanging out of the window laughing and smiling and proceeded to have a 5 minute full blown conversation while I waited behind the car. I didn't think anything of it and thought maybe the car in front of me was waiting on the rest of their order until after SEVEN MINUTES the car proceeded to drive off as the both waved goodbye to each other!!!! I had sat in line at a drive thru while this lady had a whole conversation like I wasn't there! I was and still am livid! The audacity! I told her about how rude she was and about how if she wanted to have a conversation with her buddy she should do it on her own time! On top on all that I had to swing back around to the window because my order was wrong. If you want good service and value your time, avoid this place. I'll never spend another penny here.
Oscar Del Carmen
I already came two times they close at 7:03 just because and the second y came , they close just because. Why the web site say the close at 8:00 if no bady there?
Lé F.
Very nice employees and clean restaurant. Not too loud and ice cream was delicious! I'm definitely coming back.
We love ordering from this Baskin-Robbins,when were on this side of town. I was turned off and Un-impressed with the order taker,she was rude and quite nasty,no one should experience that type of behavior when catering to any one's business establishment,not only does it give the business a bad name,it causes them to loose customers as well,we felt as though the dozen doughnuts we bought were stale,not fresh on purpose. The cashier we encountered was extremely nice and polite.
Justin Haire
Just left 5 minutes ago after waiting at drive through nearly 10 minutes. Its around 4pm on Sunday and they are supposed to be open but appears no one is there or at least no one responding to drive through window
Elizabeth Carter
HORRIBLE CUSTOMER SERVICE! They messed up and caught an attitude because I wanted it fixed. Never again will I come to this establishment. If you don’t want to work somewhere dealing with people don’t apply for the job!!
Lexi Webster
Customer service is horrible!!! They don’t know the price for anything not listed on the menu and will charge you for something completely different than what you got.
Lexi Morgan
Customer service is horrible!!! They don’t know the price for anything not listed on the menu and will charge you for something completely different than what you got.
Good Doughnuts and Ice cream and
Atmosphere: 5
Food: 5
Service: 5
I went here today and ordered a strawberry shake. The gentleman that made my shake came outside and told me that he made it special for me. He had the biggest smile and he was so kind. I just wanted to make a review to say that the customer service that I received today was amazing, a big shout out to the man that was so very proud of his strawberry milkshake. It made me smile.
Ice cream cake taste very old.
They serve very good ice cream. The donuts there are super good plus they give you taste samples of ice cream so that you don't waste your money on the ice cream that you don't like. They are very very friendly and I am telling you they love to serve ice cream. They're open until eight, at least the drive through. If you want to go in I think you want to come at 5:00pm or 5:15pm because they serve very very very good ice cream and it's so so so good
Store has no air extreme uncomfortable to enjoy your ice cream.stay away from this location on bettie
Flavors aren't listed outside..tried to order a double scoop of chocolate ice cream with cookie dough pieces..listed on the menu as a topping. No cookie dough pieces right now. Okay..worker says..we have cookie dough..oh okay..let's get that. Worker..oh sorry..we don't have any cookie dough out. Do you have anything like that? We have 31 flavors ma'am. Do you have chocolate brownie? No. Anything like chocolate brownie? We have chocolate. Okay....can I get chocolate then pls? Would you like a double scoop? Ahhhhhhh! It came out and had freezer burn..Only went here because the ice cream and pinball place was closed. Big mistake ..just don't.
I just ordered pralines and cream ice cream and they sent the wrong one to my house. And this was AFTER getting off the phone with the girl asking if they had it, she said yes and they still sent me the wrong ice cream.
I was on my way in to work at around 7pm and stopped to get coffee. I first attempted to go inside but the door was locked. Went through the drive thru and order Ice cream and coffee. There was one car ahead of me that I saw the woman hand a cup to. The worker (a Hispanic woman), was hanging out of the window laughing and smiling and proceeded to have a 5 minute full blown conversation while I waited behind the car. I didn't think anything of it and thought maybe the car in front of me was waiting on the rest of their order until after SEVEN MINUTES the car proceeded to drive off as the both waved goodbye to each other!!!! I had sat in line at a drive thru while this lady had a whole conversation like I wasn't there! I was and still am livid! The audacity! I told her about how rude she was and about how if she wanted to have a conversation with her buddy she should do it on her own time! On top on all that I had to swing back around to the window because my order was wrong. If you want good service and value your time, avoid this place. I'll never spend another penny here.
I already came two times they close at 7:03 just because and the second y came , they close just because. Why the web site say the close at 8:00 if no bady there?
Very nice employees and clean restaurant. Not too loud and ice cream was delicious! I'm definitely coming back.
Restaurantji Recommends
We love ordering from this Baskin-Robbins,when were on this side of town. I was turned off and Un-impressed with the order taker,she was rude and quite nasty,no one should experience that type of behavior when catering to any one's business establishment,not only does it give the business a bad name,it causes them to loose customers as well,we felt as though the dozen doughnuts we bought were stale,not fresh on purpose. The cashier we encountered was extremely nice and polite.
Just left 5 minutes ago after waiting at drive through nearly 10 minutes. Its around 4pm on Sunday and they are supposed to be open but appears no one is there or at least no one responding to drive through window
HORRIBLE CUSTOMER SERVICE! They messed up and caught an attitude because I wanted it fixed. Never again will I come to this establishment. If you don’t want to work somewhere dealing with people don’t apply for the job!!
Customer service is horrible!!! They don’t know the price for anything not listed on the menu and will charge you for something completely different than what you got.
Customer service is horrible!!! They don’t know the price for anything not listed on the menu and will charge you for something completely different than what you got.