Bojangles

9417 Steele Creek Rd, Charlotte
(704) 588-6589

Recent Reviews

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Priscilla Fuller

I bought a Chicken Supreme Salad. It was advertised at $7.29 but when I received my receipt there was an additional $3 charge for the chicken. That price should be added in the advertised price. When I got home I had a ton of lettuce, 3 tomatoes with 3 chicken supremes thrown on top and package of croutons. The salad dressing was in containers and not packaged. The cover was not closed on the salad. The lettuce looked brownish because it wasn't fresh. I returned the meal. I talked to the manager who looked at me with no concern about what I was saying. I told him what I wanted to replace the salad. I saw him telling one of the employees what to serve me. Based on the meal I received...the piece of chicken I received was not cooked the way I'm use to getting from this restaurant. I'm not sure if it was intentional. I have always received good food...this time I did not. I'm not planning to go back there anytime soon.

Atmosphere: 1

Food: 1

Service: 1

Brian Nguyen

How is the the packed dining room and packed drive through that came AFTER ME get their food BEFORE ME

2nd : it takes 30 minutes to pack up premade food ? Redicilous

Atmosphere: 1

Food: 1

Service: 1

Prafulla Behera

The lady was so rude, probably she was about to be done from her service. Even after the order was in the display, she kept asking what’s in the order. She first gave only Bo bites, then we said we have sandwiches, then she got frustrated
. She asked if we have French fries, I asked her if she can see the order in display. She said the system acts, she was just not interested in serving. I would never come or recommend anyone to the restaurant

Atmosphere: 1

Food: 5

Service: 1

Andrew Stevens

Staff was super amazing early in the morning! I ordered more than 10 biscuits and got them quick!

Atmosphere: 5

Food: 5

Service: 5

A. M. (Chef)

I sat here for over an hour for 2 pcs of chicken, fries, rice, and 4 Bo-berry biscuits we keep asking for food and just got my food and it’s not even hot. Fries terrible. I asked for refund nobody seems to want to help. The drive thru was packed when I got here dining room. I came inside after I ordered the dining filled up and cleared out and I still didn’t have my order. This is diabolical

Atmosphere: 2

Food: 2

Service: 1

Zerelda Black

The sausage and egg seemed to have been old. The biscuit fell to pieces when trying to consume. Also the biscuit could have been a little brown I hate a half baked item wasn't brown enough 😑

Atmosphere: 4

Food: 2

Service: 4

Mendenhall Alex

Worst bojangles store around. Service is so slow the few times I stopped by. The inside was closed at 10 am for some reason. $18 for 3 bisqets and bo rounds. The chicken filet bisquets tasted like rubber and couldn't eat them. Wish a chick-fil-a would replace this location.

S. H.

We waited for over 30 mins for our order. The service and staff were good, but my order is never accurate when I order here. Always double-check your order. You will regret it if you dont.

Atmosphere: 1

Food: 3

Service: 1

Joyce Bottoms

Paid 30.30 for 8 pcs family meal. Sides were mashed potatoes/gravy and cole slaw. Got home no cole slaw in box. tried to call store number on receipt 3 times and no answer but a request for an access code to enter. BTW is this enough mashed potatoes for a family meal?

Service: 2

Evan Fersinger

Have been multiple times and have found out fast that employees cant read a simple order ticket and they serve raw chicken. Worst bojangles I’ve ever been to. Will drive 30 minutes to go to a different location at this point.

Atmosphere: 1

Food: 1

Service: 1

William Teasley

I am unsure of the problem been going here for months no issues but the last 2 weeks have been all problems either the food has not been right or the line is 10+ cars to the speaker and moves so slow and the lobby is closed when I come through today they where out of biscuits.....this location needs to figure it out and get it together

Food: 3

Service: 1

Brian Chen

This drive thru has to be the SLOWEST I've ever been through. There's always a line in the drive thru......

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Nadia J

Ya’ll really need to keep it young and vibrant at the window. The elderly workers lack patience & mannerism like they don’t wanna be there but the money is necessary. It gives just that. I asked for to exchange an item on my order the lady at the window worried about my tea cup shitzhu in the passenger seat like all all of a sudden she can’t help or hear what I’m saying. WORRY ABOUT MY ORDER NOT WHAT IS IN MY CAR!

Dutt Patel

Sat in drive thru at the speaker for 10 minutes and no one took my order

Service: 1

Mae Bowen

Placed an order at 9:35pm for two grilled chicken sandwiches and they said they couldn’t make it.

Service: 1

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