Buffalo Wild Wings
10706 Providence Rd Suite 100, Charlotte
(704) 321-0821
Recent Reviews
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Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
i was waiting 40minutes for a chicken wrap,the guest would like to order but the girl on the line she just talking with someone on the phone just a waste of my time
Atmosphere: 1
Food: 1
Service: 1
The staff is very rude. I was sitting at the bar and the bartender and all the waitresses were talking bad about all of their customers. I wouldn't go back. People should feel like a guest, not a burden.
Atmosphere: 2
Food: 3
Service: 1
They got the hottest wings "Blazen" it's so good 👍
Atmosphere: 5
Food: 5
Service: 5
Disaster. Came for a sporting event. Server was in a bad mood. Was there for hours and I was maybe checked on twice. Woefully understaffed. One person running out food for the whole joint. Manager's(or shift leader) idea of managing was shifting around the restaurant, not helping service at all; plenty of empty glasses and trays, but no one to collect them. Wings were awful; they were both overcooked and barely warm somehow. Bit into them and the bones broke apart into several small pieces. Restroom was clean though. If you're looking for a place that will take care of you, this ain't it.
Atmosphere: 2
Food: 1
Service: 1
Great place to watch games and hang with friends. Jenna is a great server always great when visiting when she is behind the bar. Food is always good here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Boneless Wings, Hamburger, Fried Pickles, Cauliflower Wings
It was Veterans Day today and I was excited about coming to Buffalo Wild Wings today. Ate here last night and it was perfect but today we walked in to a filthy restaurant. Took ten minutes to be greeted and then we were told we could sit anywhere. I then walked around the restaurant to find one table thst was clean that we could sit at. Sat there for 10 minutes and then my fiancé got up from the table to ask if anybody would wait on us. The bartender (Black with a Pony Tail) walked right past her and didn’t even acknowledge her. He was the bartender on duty November 11. The place was practically empty. From what I heard the server and bartender had been arguing before we got there. We moved to a dirty table because the bartender I mentioned wouldn’t even acknowledge our existence at the table we were sitting at. When we moved to the dirty table we were scolded by Tasha (black lady). We had heard her and other serving staff laughing at us from the back. We were excited to come there after having such great service the night before to celebrate Veterans Day. We have enjoyed frequenting the place for a while now but today the experience was as bad as bad can be. We were determined to wait it out and get service somehow someway and Josh the manager came out and took care of us. I like Josh and he’s a good man. He expressed to us that the bartender and server had had an argument before we arrived but what wasn’t cool was that it really hurt our feelings by how we were treated. We just wanted to come in and support the establishment. It’s near our house. Today turned out to be a disaster at Buffalo Wild Wings and are so dissapounted in the employees who for some reason let us sit for over 15 minutes without even a hello or how are you. We had to both get up and seek help but even after our efforts we were ignored until Josh came out. Thank you Josh for taking care of us but there is no excuse in how awful we were treated by the employees on duty November 11 @3;30PM.
Atmosphere: 1
Food: 1
Service: 1
This place used to be great when it opened. But as time went by the quality and service went so bad that i ended up banning this place in my places to go. Staff is always slow. They always mess up the order in some way. Even after asking extra wet they are not. Fries come out without sauces. We went with group of 4 and were told before even asking for drinks that there will be a 20% tip added to the bill. Since when did this become a thing? Extremely rude and slow staff. I am so glad i dont never go there anymore to ruin my mood.
Atmosphere: 3
Food: 3
Service: 1
Went last night, got seated, and after about five minutes no one came to the table to greet us. We all just got up and left.
Waited over an hour for the wrong wings to come out. Bad service is an understatement. Servers looking at us then looking away when we try to get their attention. To be fair, our server was very nice and took off our bill for the wait, but the manager on duty looked like she gave up long ago. Whoever is running this joint needs to tighten things up if they couldn’t already tell by the rest of the reviews.
Restaurantji Recommends
My experience today was a 10/10. I was able to meet one of the managers here today and Mr.Carter was a pleasure to meet. He made our dining experience amazing. The restaurant was really clean. Our food was perfectly prepared and priced. Our Waiter Was Amazing and A Time was Had. 🤞🏽🥰😊
Atmosphere: 5
Food: 5
Service: 5
Door Dash picking: nice atmosphere! Bathroom tile extremely exquisite! I plan to bring my family back.
Atmosphere: 5
Food was ok, but once we got a table they forgot about us. Once a waitress took our order and food arrived, she forgot about our table again. Nobody checked on us during our entire visit.
Atmosphere: 4
Food: 4
Service: 3
No one cares about customers and they keep roaming in and out without servicing customers
Atmosphere: 1
Food: 3
Service: 1
So bad while eating we noticed chicken hair is stillll on the wings🤢🤢🤢🤢🤢not clean enough !
Food: 1
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