Buffalo Wild Wings
10706 Providence Rd Suite 100, Charlotte
(704) 321-0821
Recent Reviews
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Absolutely the worst service I have ever received. Do NOT waste your time with this place. Horrible. If I could give 0 stars I would. We saw our server 3 times in 2 hours. 2 of which we were ordering and paying. Full of attitude as well. On top of that our order was messed up and could not be fixed because we were unable to interact with the server. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
I loveeeee Bww. I find it to be a consistent delicious meal spot with lots of variety and likable dishes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Boneless Wings, Chicken Wings, Hot, Potato Wedges, Cheese Curds, Celery, Tater Tots, French Fries, Macaroni and Cheese, Beer-Battered Onion Rings, Cheese Dip, Salsa, Triple-Bacon Cheeseburger - Side Salad
The absolute worst service my family have had by Ayonnia. On Sunday a12/21/25 at 8:46 pm. She was rude, inconsistent and just down right awful. My food was even worse. The wrap came out looking like a 5 year old made it. My sister's boneless wings not only looked but tasted burnt.
Atmosphere: 1
Food: 1
Service: 1
We ordered the burgers & chicken sandwich. Delicious food. Great service. Can't go wrong with any food choices here. Everything is good!
Atmosphere: 5
Food: 5
Service: 5
Every one here is great
Atmosphere: 5
Food: 5
Service: 5
Cold food šš¼ old fries
Atmosphere: 5
Food: 1
Service: 2
I recently visited this restaurant expecting a decent meal, but walked straight into chaos. Asked for any booth -nope, they herded me to the worst table imaginable: right by blaring TVs, sticky surface, crumbs everywhere. Plenty of empty good seats, but staff flat-out ignored my requests.
Totally not what i expected and serious bad customer service. I suspect the people are not very well trained there, management take note. Needless to say i left and went elsewhere for a wonderful meal. Been a long supporter but wont be returning anytime soon.
Service: 1
Worst food ever
Atmosphere: 1
Food: 1
Service: 1
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The mac and cheese was just meh, and the beer-battered onion ringsāusually my favoriteāwere soggy and lacked flavor. The chicken, though, was the highlight: five juicy, decent-sized pieces that packed a lot of spice even without sauce. Overall, some hits and misses, but not terrible.
Food: 3
Weāve been to Buffalo Wild Wings several times, but this visit was extremely disappointing. Our server insisted tipping was mandatory and pressured us to circle a tip percentage on the bill before even charging our card. When we clarified that tips are not mandatory, another serverāwho didnāt even serve usācame outside and yelled at us saying, āDonāt come back. You canāt afford it.ā Later, she even made obscene gestures toward us as we were leaving.
As new parents just trying to grab a meal, this was shocking and insulting. The manager, Kelly, apologized and promised to take action, but the damage was already done.
We have always tipped generously in the past, but no guest should feel forced or disrespected like this. Very disappointing experience, and sadly, it makes us think twice before returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To go order wrong again. I tell myself stop spending money here and I go and do it anyway. Ordered 10 traditional. Got boneless and not even the right flavor. Ordered 10 barbecue. Way too hot when we didnāt even add heat. Threw it all away and not even bothering calling. Just done wasting money there. East coast wings is way better. I like your commercials though. Food sucks but great commercials. So thatās good.
I havenāt been to Buffalo Wild Wings in over two years and I must say I had another amazing experience. Our server Kara was so amazing, patient, knowledgeable of the menu, and gave amazing suggestions. The only thing that was wrong was the garlic parmesan on my boneless wings that was a little too salty but outside of that everything else was amazing.
Atmosphere: 5
Food: 4
Service: 5
Nice place to hang out with friends
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Boneless Wings
Food was not ready when it should've been, and they forgot an ordered item.
Atmosphere: 5
Food: 3
Service: 1
The food was cold and one of the wing orders was supposed to be traditional and it ended up being boneless. The food also was overcooked and very tough to chew
Atmosphere: 1
Food: 1
Service: 1
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