Chili's Grill & Bar

5521 Westpark Dr, Charlotte
(704) 522-1036

Recent Reviews

Amy M

Our server was new and very sweet! She was super friendly and very attentive to our needs. Our issue was with the bar service. We ordered 2 draft beers and 1 dirty martini. 20 min for the 1st beer, 10 more for the next and almost anothr 10 for the martini. 3 from our table have worked in food service, Which is why we had Use patience and understanding with our new server! The bar tender was not busy, there was a game on that she was watching. She also had 3 other employees at the bar, laughing, talking and eating garnishes from the bar.Dietary restrictions: 2 at our table are low carb and they were very accomodating.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Just Bacon Burger, Lava Cake, Fajita Trio, Molten Chocolate Cake, Steak Fajitas, Trio Fajitas

Lauren Hapgood

The fact that this chilis is not rated 5 stars is an absolute abomination and a disgrace to the service industry. I’m writing this after one taste of Margarita. I could’ve been in heavy traffic but instead I’m in paradise, eating the best dip trio of my life. Having the time of my life five minutes in. Don’t believe me? Ask my boyfriend, who also got a margarita and is having a great time at chilis. Coincidence? I think not. Huge shoutout to Diamond she’s actually the best and made our experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Quesadillas, Chips & Salsa

Ms. Bentley

As we pulled out our bar stools the bugs scattered like someone turned on the lights ? As I was recording the staff never inquired as to what the issue was which suggested they were aware of the issue and were comfortable with it as well. Needless to say were ran out of there.You’ve been warned!

Atmosphere: 1

Food: 1

Service: 1

Dustin Comstock

Walked in to make a to go order. Was quick and the server was very friendly. She and I cut up with a few jokes which was nice while waiting. Thanks for the good service.

Atmosphere: 5

Food: 5

Service: 5

Bryson Webb

We just stood waiting to be seated for 20 min and it wasnt busy and then we just sat down and we couldnt even get a server to the tableWe left after 30 minTHEY WERE NOT BUSYYYY!!!!!DO NOT COME HEREGO TO CHIC FIL A INSTEAD

Atmosphere: 1

Service: 1

QTee “BrewTful” Brew

Service was quick

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Order of Ribs, Chips & Salsa

Julius Glover Jr

Workers were wonderful great sense of humor professional and super friendly. I had a 2GO order l was surprised came rather quick.

Dwayne Davis

Good food great service

Atmosphere: 5

Food: 5

Katy TwoJsMom

It was Chili's. One of my companions ordered coke, but got diet coke. Everything else was fine. It wasn't bad or anything, it just seemed to take longer on the service. It was a while to be seated, etc. My steak was cooked medium, exactly as requested.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Steak

Earl Stevens

Food and Service was great

Atmosphere: 5

Food: 5

Service: 5

Mary Paige

Was told it would be a 20 minute wait for two. They then sat a couple that came in after us 10 minutes later. Ended up leaving after waiting over 30 minutes. Horrible service.

Peter Loomis

We sat and sat and sat and asked for a server and sat and sat and sat.The restaurant was not very busy. We saw the hostess but never a server.We left to find food at another restaurant.

Atmosphere: 1

Food: 1

Service: 1

Raymond Jenkins

Food not good anymoreParking: Normal parking

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Lava Cake, Chicken Fajitas, Cheesecake

danella do nascimento

very bad service, very dirty place, pretty bad food, my food came with guacamole and they didn't bring it to me, the burgers were horrible, the fries were old, the restaurant was almost empty and they made us wait 35 minutes, everything very very bad .

Atmosphere: 1

Food: 1

Service: 1

Aaliyah Mc

Huge Thankx to Lashanda Denton I’d placed an order via door dash. She went above nd beyond to make sure my order was EXACTLY how wanted it. The wings was still under cooked BUT I do appreciate her service. THANK YOU.!!! Need more servers like her.!!! ???

Atmosphere: 5

Food: 4

Service: 5

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