Those who serve are very rude, and the place is not clean.
Atmosphere: 1
Food: 3
Service: 1
Chanel Diaz
I had the worst experience at this location. Employees are rude! Food was not great- preparation was awful! I missed the old Chipotle (people care more about customer service and food service) now it’s just gone!
Atmosphere: 1
Food: 1
Service: 1
Osei Malloy
I recently visited Chipotle and was utterly disappointed with the appalling customer service I received. Despite spending $30-$40 on my meal, I was shocked by the rude behavior of the employees. When I politely asked for extra toppings, the employee serving me not only rolled their eyes but also made derogatory gestures and faces, as if my request was unreasonable. This unprofessional attitude left me with a very uncomfortable feeling, overshadowing any enjoyment I could have had from the food. It's unacceptable to treat paying customers with such disdain.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chips, Chicken Bowl
Jenna M
The staff at night sucks. Every rude and they don't care about the customers.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Efraim MARQUEZ-ARREAZA
I have had an excellent customer experience (food, service, and atmosphere)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Burrito
Kiara Jackson
L chipotle overall. I can’t even rate the food because they canceled my order after I’d already been waiting 30 minutes for it.
Christian Castillo
Good evening to you all. I did not know how to start this review, but after what happened on 02/16/2024, I feel like I need to write this because I am appalled by the behaviors of the employees who work at this location. I placed an order on the Chipotle app for my mother so that she could have some lunch for her and a friend at work. The pickup was scheduled at 5:20 PM and my mother arrived around 10 minutes later. When she entered, she noticed that the order was not on the pickup shelf and when she asked the employees where her food was, the employee gave her attitude and said that if the food was not there, then someone else picked it up. When she requested that the employees make her food once again, they gave her attitude once again and said that she needed to wait. Mind you, this was their mistake and they are playing victim to the fact that they messed up. My mother was not pleased and when arguing with the employee, the employee told her to back up or that they would square up which to those who don't know mean that she was asking her to fight. My mother clapped back and said that she wasn't even close to the employee in question and that she was being rude to her at the beginning. It seems like the employees at this Chipotle can be rude and disrespectful to everyone, but when someone stands up to them and will not take their bullying, they play victim. Also, there was someone there who started to call my mom vicious names like the B word and C word. And to top it off, one of the patrons walked up to my mom and threatened to beat her butt which was met by laughter and applause by the same employees who disrespected her. To conclude, they never made the order for her and said that she would have to wait an hour for them to even attempt it despite the fact that the original order was never supposed to be given away in the first place. It was an extremely embarrassing affair to everyone involved. My mother because she was humiliated and bullied because the employees made a mistake that they refused to accept and rectify. The employees because they displayed an atrocious level of professionalism and even resorted to tactics that can be found at a major event when someone had too much to drink. I know that sometimes customers can be unbearable, entitled, and demanding and that employees in establishments such as fast food deserve more respect for all the hard work they do. However, with that said, this was not one of those cases. They screwed up and they attacked my mom for it. Chipotle needs to be very disappointed for hiring employees who ridicule their customers when the mistake was on them and not the other way around. I'm not asking for sympathy or for anyone to attack these employees at this location because as consumers, we need to be better than that. However, all I do ask for is awareness and for people not to come to this establishment because I don't want anyone to be bullied for a mistake that the restaurant did. Also, Chipotle has not been cooperative and has not given me a refund for an order we never picked up. I was trying to do something nice for my mother who works to take care of my grandmother and her kids and the thanks she got was being berated by a group of individuals who used their position to abuse and attack her. Folks, please just stay away from this location. It is not worth your hard-earned money and time. Just go somewhere else where they actually know how to treat their customers. Thank you to you all. Stay safe and have a wonderful evening!
Atmosphere: 1
Food: 1
Service: 1
Family Traveler
Wish all locations ran like this one! They are quick, give good portions and have all the items available. Other locations need to raise the bar. I drive right past another location to eat at this one.
Atmosphere: 5
Food: 5
Service: 5
Kait M
Best chipotle I’ve been to! Clean, efficient, and stocked with everything!
Very dirty line, rude staff, didn't greet the long line waiting, cashier was cursing. First and last time
Atmosphere: 1
Food: 1
Service: 1
Rico Patton
The customer service from the lady taking your order was not pleasant at all. I can see why they had a fight in there recently with an employee and a customer.
Atmosphere: 3
Food: 4
Service: 2
AMULAN T.V
Extremely rude workers . Food is old and can’t tell you how long anything has been out . When I asked the employee she didn’t know no one in that store knew . Even the new guacamole was brown coming out the refrigerator with plastic
Atmosphere: 1
Food: 1
Service: 1
Chef L.A. Bond
Terrible the management is terrible. The staff is always new due to turnover. The veggies were practically raw and put on the line c anyway. This location needs a complete overhaul. Expect to be disappointed....if bare minimum was a location.
Atmosphere: 1
Food: 1
Service: 1
Marquita Drayton
The staff seemed more interested in talking and entertaining themselves. Out of the 7-8 employees there, only 4 were working at a given time. The food seemed carelessly prepared.
Very rich
Atmosphere: 5
Food: 5
Service: 5
Those who serve are very rude, and the place is not clean.
Atmosphere: 1
Food: 3
Service: 1
I had the worst experience at this location. Employees are rude! Food was not great- preparation was awful! I missed the old Chipotle (people care more about customer service and food service) now it’s just gone!
Atmosphere: 1
Food: 1
Service: 1
I recently visited Chipotle and was utterly disappointed with the appalling customer service I received. Despite spending $30-$40 on my meal, I was shocked by the rude behavior of the employees. When I politely asked for extra toppings, the employee serving me not only rolled their eyes but also made derogatory gestures and faces, as if my request was unreasonable. This unprofessional attitude left me with a very uncomfortable feeling, overshadowing any enjoyment I could have had from the food. It's unacceptable to treat paying customers with such disdain.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chips, Chicken Bowl
The staff at night sucks. Every rude and they don't care about the customers.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
I have had an excellent customer experience (food, service, and atmosphere)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Burrito
L chipotle overall. I can’t even rate the food because they canceled my order after I’d already been waiting 30 minutes for it.
Good evening to you all. I did not know how to start this review, but after what happened on 02/16/2024, I feel like I need to write this because I am appalled by the behaviors of the employees who work at this location. I placed an order on the Chipotle app for my mother so that she could have some lunch for her and a friend at work. The pickup was scheduled at 5:20 PM and my mother arrived around 10 minutes later. When she entered, she noticed that the order was not on the pickup shelf and when she asked the employees where her food was, the employee gave her attitude and said that if the food was not there, then someone else picked it up. When she requested that the employees make her food once again, they gave her attitude once again and said that she needed to wait. Mind you, this was their mistake and they are playing victim to the fact that they messed up. My mother was not pleased and when arguing with the employee, the employee told her to back up or that they would square up which to those who don't know mean that she was asking her to fight. My mother clapped back and said that she wasn't even close to the employee in question and that she was being rude to her at the beginning. It seems like the employees at this Chipotle can be rude and disrespectful to everyone, but when someone stands up to them and will not take their bullying, they play victim. Also, there was someone there who started to call my mom vicious names like the B word and C word. And to top it off, one of the patrons walked up to my mom and threatened to beat her butt which was met by laughter and applause by the same employees who disrespected her. To conclude, they never made the order for her and said that she would have to wait an hour for them to even attempt it despite the fact that the original order was never supposed to be given away in the first place. It was an extremely embarrassing affair to everyone involved. My mother because she was humiliated and bullied because the employees made a mistake that they refused to accept and rectify. The employees because they displayed an atrocious level of professionalism and even resorted to tactics that can be found at a major event when someone had too much to drink. I know that sometimes customers can be unbearable, entitled, and demanding and that employees in establishments such as fast food deserve more respect for all the hard work they do. However, with that said, this was not one of those cases. They screwed up and they attacked my mom for it. Chipotle needs to be very disappointed for hiring employees who ridicule their customers when the mistake was on them and not the other way around. I'm not asking for sympathy or for anyone to attack these employees at this location because as consumers, we need to be better than that. However, all I do ask for is awareness and for people not to come to this establishment because I don't want anyone to be bullied for a mistake that the restaurant did. Also, Chipotle has not been cooperative and has not given me a refund for an order we never picked up. I was trying to do something nice for my mother who works to take care of my grandmother and her kids and the thanks she got was being berated by a group of individuals who used their position to abuse and attack her. Folks, please just stay away from this location. It is not worth your hard-earned money and time. Just go somewhere else where they actually know how to treat their customers. Thank you to you all. Stay safe and have a wonderful evening!
Atmosphere: 1
Food: 1
Service: 1
Wish all locations ran like this one! They are quick, give good portions and have all the items available. Other locations need to raise the bar. I drive right past another location to eat at this one.
Atmosphere: 5
Food: 5
Service: 5
Best chipotle I’ve been to! Clean, efficient, and stocked with everything!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very dirty line, rude staff, didn't greet the long line waiting, cashier was cursing. First and last time
Atmosphere: 1
Food: 1
Service: 1
The customer service from the lady taking your order was not pleasant at all. I can see why they had a fight in there recently with an employee and a customer.
Atmosphere: 3
Food: 4
Service: 2
Extremely rude workers . Food is old and can’t tell you how long anything has been out . When I asked the employee she didn’t know no one in that store knew . Even the new guacamole was brown coming out the refrigerator with plastic
Atmosphere: 1
Food: 1
Service: 1
Terrible the management is terrible. The staff is always new due to turnover. The veggies were practically raw and put on the line c anyway. This location needs a complete overhaul. Expect to be disappointed....if bare minimum was a location.
Atmosphere: 1
Food: 1
Service: 1
The staff seemed more interested in talking and entertaining themselves. Out of the 7-8 employees there, only 4 were working at a given time. The food seemed carelessly prepared.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl