Cold Stone Creamery

2700 W Mallard Creek Church Rd Suite 210, Charlotte
(704) 548-9650

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Recent Reviews

I visited this location today and I don’t know how or why it happened but a young lady named Taylor was left to work along during rush hour. I was so impressed by her composure and professionalism as she dealt with a long line, online orders, and phone calls all on her own. Management should take notice - she did an AMAZING job and that should be applauded.
I can’t understand why the ratings are low. This is by far the best ice cream I’ve ever had! The toppings just don’t sit on top, the flavor is infused into the ice cream with the toppings just to be complimentary. 10/10
Came here over the weekend, not only did the young lady that prepared my order make it completely wrong but she also put nuts in there! I have a nut allergy and grateful I had my EpiPen. I ordered a banana cream pudding & she gave me vanilla ice cream. Which would’ve been the least of my worries.. Try minimizing conversations with coworkers while taking/making orders, things could’ve been much worse :/

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