Firehouse Subs Mallard Creek
$ • Sandwich Shops, Fast Food
Hours:
2700 W Mallard Creek Church Rd Ste 220, Charlotte
(980) 890-3695
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
Share your opinion about Firehouse Subs Mallard Creek
There was a lady at the counter who just came off as a bit rude for no reason. I was there to verify and pick up an order for someone else. She had somewhat of a condescending attitude. I just confirmed, picked up and left because I'm not dealing with that kind of energy. I don't have time for it. As of now, I will never order for myself at this location. Do better!
It was a place that was our go-to Sunday afternoons. But, with poor service and a nasty attitude from the girl behind the register, I guess we are done. I get there have been adjustments with covid but, over the last year and a half this was a place we could take our large family and meet up with other friends for lunch. This time, we just walked out of their empty restaurant (without ordering) after some serious attitude from behind the counter. No more. With so many new...read full review
We had to wait for over 30 minutes to get our 2 subs, then I wanted limes for my Cherry Limeade and there was none out and I went and asked Laura for some and she just looked at me like I was talking a different language and then said we're out. She didn't even bother to check. Very poor customer service!!!!!!
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
Firehouse Subs Mallard Creek receives excellent reviews for its staff and management. Manager Courtney is described as an incredible, hidden gem who shows compassion, patience, and kindness, creating a warm, welcoming environment with genuine care and respect. She handles situations quickly and effectively, making her the best Firehouse manager ever. The team provides amazing service, with customers greeted immediately. Specific staff members like Quan and Jessica are praised for exceptional and eager help, especially with modifications for a picky eater. A young lady named Nia did a phenomenal job making a sub. Customers really enjoyed the veggie sub, noting tons of topping options to customize it, with everything tasting fresh and delicious. The steak and cheese was also a first-time try. A limited time offer, the Thanksgiving Dinner Sub, is described as a fabulous, wonderful, delicious sub with cranberry, stuffing, turkey, and mayonnaise on a soft white roll. The staff is super friendly, and the location is a great spot for a tasty option.