Craft City Social Club

The hotel restaurant is amazing simply because of the Manager Ms. Felice. I have an allergy and she helped me since the first night I stayed at the hotel until my last night. She made sure everything was prepared correctly and made sure there was no cross contamination. She checked on me throughout my dining experiences and allowed me to reach out to her whenever I needed anything. She was beyond helpful and gracious towards myself and sorority sisters. Any time I’m back in...

This social bar is not overwhelming as many bars are so u enjoyed it. The bartender Taylor is a hoot, very personable & professional! We visit everyone we're in Charlotte & stay at the Sheraton.

Food menu is very small but decently priced for being a restaurant in a hotel. The pool chairs and cabanas could definitely use an update. Most of The chairs are falling apart and unusable but still sitting out there for use. There are 2 grills near the pool as well but rusted and don't appear to be usable either.