Dunkin'

9120 Harris Corners Pkwy, Charlotte
(980) 237-7433

Recent Reviews

J. Nykol

Let's keep getting better at dunkin not keep getting worse ... please for the love of Running off Dunkin get your employees into shape with how to make drinks and customer service... just bc we used to run on dunkin doesn't mean with poor quality we have to keep running off it

Atmosphere: 3

Food: 3

Service: 2

Ladessia Gardner

Why reviews are importants because it paints a picture of the overall customer experience. Although we know not all customers are right if you get alot of bad reviews the experience is true. I went here 2 weeks ago and order and egg , sausage on crossiant. it was cold and the meat was still frozen. When i do go to dunkin, i usually get that sandwich and it has never been cold if anything it is so hot i have to wait to eat it. However due to time we did not go in to complain. Fast forward today. My husband i went there only because it was on our way to where we had to be again. I thought maybe they were rushing and i will simply ask them to make surecit is not cold. I did not have an attitude at all. I ask can you please make sure it not cold. Instead of saying no problem young lady and gentleman argued it comes cold. That sandwich is never served cold. The meat was still cold and the egg. The atittude made me leave and go to another dunkin. Which my sandwich was (no surprise) not cold, it was HOT. My chesse was melted that is how warm it was. I didnt say anything to see how it was ordered. This could of been handle differently by just heating it for 20 more or 30 seconds. No the attitudes by the staff was not needed. Your work ethics is built young people at jobs like these. I know some customers give you a hard time but pick and choice your battles. Not everyone is a Karen.

Service: 1

chris arthur

I was the only one in the store, but none of the employees seem to wanna be bothered helping me. I ultimately used self check out kiosk. Eventually, they handed me my donut. The donut was stale and nasty.

Al Lynch

This team always makes my order correct. I visit often, so some know my name. When they were running behind one person, apologized for their delays. Great place!

Atmosphere: 5

Food: 5

Service: 5

Lawn Care

Bought a donuts in a morning , and feels like they were from yesterday … rude stuff . Not recommend !

Atmosphere: 1

Food: 1

Service: 1

Connie Jones

Dunkin' now sucks. They don't make donuts anymore, not the popular ones like lemon.

Atmosphere: 4

Food: 4

Service: 4

Aja Moser

All around great experience! I ordered a coffee, delicious! Mini bagels, fresh and amazing! And avocado toast with bacon, came with no bacon but I had stopped in the parking lot to eat and one of the most amazing employees had come to my window to give me my avocado toast with bacon! Absolutely amazing service and food was nice and hot!

Atmosphere: 5

Food: 5

Service: 5

Nikita Williams

I have came here for the last 4 days and each time I come they tell me they have no classic donuts and when I told the young lady on drive thru about it, she laughed. So how is it everyday you only have the same 3 kinds of donuts? Sounds to Me like managers need to make sure the employees are doing their job and making sure items are stocked.

Atmosphere: 1

Food: 1

Service: 1

Derek Bailey

This Dunkin is on my way to work. I managed to find time to get myself some coffee and a donut. Great service and the coffee was great as well. I will continue to patronize this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Donuts, Coffee and Donuts

Elizabeth Palmer

They are the best!

Food: 5

Service: 5

Recommended dishes: Coffee and Donuts

C

Place was clean, service was prompt, & it was a nice experience overall.

Atmosphere: 5

Food: 5

Service: 5

jamane e

Very nice friendly staff both day and night. Fast kind service every vist. Food on point and donuts delicious. Coffee ☕️ is always hot and ready.

Atmosphere: 5

Food: 5

Service: 5

Ariel Tejada

Y’all keep getting people’s orders wrong it’s annoying very inconsistent, not the fourth or fifth time you guys have gotten my order wrong or forgotten something in the order, do better.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Coffee and Donuts

Miyoka Allen

Every morning on my way to work I stop here and I must admit they have the best customer service, drinks, and food. No matter what I order it's always fresh and tasty. Thank you all for your service it is much appreciated.

Atmosphere: 5

Food: 5

Service: 5

Gettin It Done Now

Very clean and very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

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