The staff here is absolutely amazing. The service is top notch. The cake designs are magnificent. The location is small with tricky parking but so worth it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wedding Cake
Ya Ya McKeever
Purchased a cake slice today for the second time this year. I have gone to the shop on several occasions throughout the years. The last two times, something seems different about the actual taste and texture of the cake. In my opinion, it used to be more flavorful and taste more homemade. Now, it taste a little box made to me. The icing is still good. I tried maple and the regular buttercream. I didn't love the maple though. Ive also had chocolate icing earlier this year and it was really good.
The staff are always really nice.
Atmosphere: 4
Food: 4
Service: 5
Sean Walsh
Very helpful and friendly staff with excellent cakes!
Atmosphere: 5
Food: 5
Service: 5
Lauren Borchert
I have never had a bad cake flavor from EA, and I've had almost all of them! This is by far my favorite cake shop in town. I occasionally stop in just for slices but have also purchased many customized birthday cakes for my family over the years. So good I cannot even explain it! Heaven in a cake!
Atmosphere: 5
Food: 5
Service: 5
J “JuJu Songbyrd” Williams
Very professional! The cake was delicious! I will definitely order again if we are in the area!
Atmosphere: 5
Food: 5
Service: 5
Nhadya
Got a cake for my sister’s baby shower and it was amazing. Do not let the reviews steer you away from this place because I did not have the same experience. It was decorated beautifully and tasted great. It was not dry like some of the reviews claim. I will order again for any other event I may have. They also accommodated my last minute requests. I appreciate you so much! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Maria Handschu
A friend of my referred me to Edible Art Cakes after she got her boyfriend’s cake from them. Truly a masterpiece of a cake. I decided to go with them for my husband’s graduation cake and due to life, had to delay my order. They have been very understanding and great communicators and I know the cake is going to be wonderful.
Do not hesitate to work with them. Highly recommend!
Atmosphere: 4
Food: 4
Service: 5
Thomas Gibson
Great cake bakery - some of best pound cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Vanilla Shortbread - Small
Brian Conlon
The artwork on the cakes is fantastic! I bought a Peppa Pig cake, and as you can see in the pictures, it looks amazing. The taste is the only thing keeping this review from five stars. I paid around $120 for the cake, and the taste was average. I have had better-tasting cakes at Publix for a fraction of the cost. You are paying for the artwork. Again, the artwork is top-notch!
Atmosphere: 5
Food: 4
Service: 5
Austin Jones
Wonderful shop, smells like fresh baked goods when u walk in. Service is second to none, My cake i ordered was a bit dry.. flavor was nice
After reading the reviews, I must say that I have been ordering from this bakery since 2005 and they have always been consistent, professional and responds in a timely manner! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Amy Yearwood
I ordered a special cake for a baptism. The design exceeded my expectations. The cake was perfect in every way! All of the guests loved it. I also appreciated the helpful and extremely friendly customer service of the staff. I will order many more cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Jan A.
This cake is not worth it. It’s dry, and excessively sweet, making it an unenjoyable experience. Given its high price for such a small size, I would strongly advise against purchasing it for a birthday or special occasion. However, while it may not be the best cake out there, it does provide a level of consistency; you know exactly what you’re getting, and you won’t be disappointed if you're simply looking for a decent cake for an occasion.
Mariel Riederer
As yummy as the cake tastes, the poor customer service far outweighs that positive comment. The staff is not friendly nor accommodating and they let you know and make you feel like they can't be bothered. Very surprising, considering how expensive these cakes are. I chalked up the first order to someone having a bad day; however, it became apparent that is just the way they do business. Myself and my family will not ever do business there again. There are plenty of other delicious bakeries and cake shops that bend over backwards to make you feel like a quality customer and their service is far superior! I DO NOT recommend them!
Atmosphere: 2
Food: 4
Service: 1
Candace Slaughter Dixon
I have ordered two large custom cakes twice from this shop! Excellent customer service and the owner Jackie is super easy to work with. Everyone loved the cake designs and the taste of both cakes. I have ordered custom cakes in the past from other shops over the years in Charlotte and this cake shop is far by the best!
The staff here is absolutely amazing. The service is top notch. The cake designs are magnificent. The location is small with tricky parking but so worth it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wedding Cake
Purchased a cake slice today for the second time this year. I have gone to the shop on several occasions throughout the years. The last two times, something seems different about the actual taste and texture of the cake. In my opinion, it used to be more flavorful and taste more homemade. Now, it taste a little box made to me. The icing is still good. I tried maple and the regular buttercream. I didn't love the maple though. Ive also had chocolate icing earlier this year and it was really good.
The staff are always really nice.
Atmosphere: 4
Food: 4
Service: 5
Very helpful and friendly staff with excellent cakes!
Atmosphere: 5
Food: 5
Service: 5
I have never had a bad cake flavor from EA, and I've had almost all of them! This is by far my favorite cake shop in town. I occasionally stop in just for slices but have also purchased many customized birthday cakes for my family over the years. So good I cannot even explain it! Heaven in a cake!
Atmosphere: 5
Food: 5
Service: 5
Very professional! The cake was delicious! I will definitely order again if we are in the area!
Atmosphere: 5
Food: 5
Service: 5
Got a cake for my sister’s baby shower and it was amazing. Do not let the reviews steer you away from this place because I did not have the same experience. It was decorated beautifully and tasted great. It was not dry like some of the reviews claim. I will order again for any other event I may have. They also accommodated my last minute requests. I appreciate you so much! Thank you!
Atmosphere: 5
Food: 5
Service: 5
A friend of my referred me to Edible Art Cakes after she got her boyfriend’s cake from them. Truly a masterpiece of a cake. I decided to go with them for my husband’s graduation cake and due to life, had to delay my order. They have been very understanding and great communicators and I know the cake is going to be wonderful.
Do not hesitate to work with them. Highly recommend!
Atmosphere: 4
Food: 4
Service: 5
Great cake bakery - some of best pound cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Vanilla Shortbread - Small
The artwork on the cakes is fantastic! I bought a Peppa Pig cake, and as you can see in the pictures, it looks amazing. The taste is the only thing keeping this review from five stars. I paid around $120 for the cake, and the taste was average. I have had better-tasting cakes at Publix for a fraction of the cost. You are paying for the artwork. Again, the artwork is top-notch!
Atmosphere: 5
Food: 4
Service: 5
Wonderful shop, smells like fresh baked goods when u walk in. Service is second to none, My cake i ordered was a bit dry.. flavor was nice
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Birthday Cake
Restaurantji Recommends
After reading the reviews, I must say that I have been ordering from this bakery since 2005 and they have always been consistent, professional and responds in a timely manner! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I ordered a special cake for a baptism. The design exceeded my expectations. The cake was perfect in every way! All of the guests loved it. I also appreciated the helpful and extremely friendly customer service of the staff. I will order many more cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
This cake is not worth it. It’s dry, and excessively sweet, making it an unenjoyable experience. Given its high price for such a small size, I would strongly advise against purchasing it for a birthday or special occasion. However, while it may not be the best cake out there, it does provide a level of consistency; you know exactly what you’re getting, and you won’t be disappointed if you're simply looking for a decent cake for an occasion.
As yummy as the cake tastes, the poor customer service far outweighs that positive comment. The staff is not friendly nor accommodating and they let you know and make you feel like they can't be bothered. Very surprising, considering how expensive these cakes are. I chalked up the first order to someone having a bad day; however, it became apparent that is just the way they do business. Myself and my family will not ever do business there again. There are plenty of other delicious bakeries and cake shops that bend over backwards to make you feel like a quality customer and their service is far superior! I DO NOT recommend them!
Atmosphere: 2
Food: 4
Service: 1
I have ordered two large custom cakes twice from this shop! Excellent customer service and the owner Jackie is super easy to work with. Everyone loved the cake designs and the taste of both cakes. I have ordered custom cakes in the past from other shops over the years in Charlotte and this cake shop is far by the best!
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