Been going to Five Guys for over 20 years. Asked for a "Regular fry". When i got it it wasn't even the size of the "Little Fry" ... Enough that i had to ask "where are the rest of the fries?". Both the fry cook and the manager looked at the fries and stood on that tiny portion of fries as of my 20 years of eating their fries was all a hallucination and i was incorrect. I no longer patronize Five Guys. They can keep everything about them away from me.
Atmosphere: 1
Food: 1
Service: 1
Emily Mak
awesome experience today! all the employees were very pleasant, and the food was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Little Bacon Cheeseburger
Lillian Bradley
So, I just wanted to comment about my experience today. I stopped in to grab a burger (not going to lie I typically avoid this location because of subpar service) but I was tight on time.Bravo for turning this one around. It was clean service was fast and the cashier was incredibly pleasant tall kid I think his name was Cris gave me the friendliest service . People are quick to review when things are bad so I wanted to make sure to mention the good. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Connie Fisher
It is delicious from the peanuts to the fries. And yes, the hamburger and custom fixings are great. They are fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Nicole Madsen
They have great burgers and fries. Great place for a quick
I love the fries and serving size of five guys , it just better .The only drawback with Five guys is the limited vegan sandwich options .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Cajun Fries, Grilled Onions, Salted Caramel
Eddie Brooks
Burgers are good but the price was entirely too expensive ?
Atmosphere: 2
Food: 3
Recommended dishes: Cheeseburger
James Guy
Always a great experience! Love the burgers, and the fries are awesome! We never pass up a chance to stop at any location.
Atmosphere: 4
Food: 5
Service: 5
Sheree H
This location is a hit or miss, and more often miss. The temperature of my burgers have been lukewarm in the past visits, to the point where the cheese isn’t melted, so that tells me it’s not cooked to order or fresh. This last time, I ordered through Grubhub since I had a gift card and didn’t want to drive to the store. That was a mistake. I ordered a cheeseburger, regular fry, and vanilla milkshake. This wasn’t a cheap meal, especially ordering through Grubhub, it was over $30 (including fees, taxes, tip). My burger was not cooked all the way and there were raw spots within the patties…I’m not talking medium or even rare, just raw. It wasn’t cooked thoroughly, which is completely unacceptable. The regular fries barely filled the cup, which I’ve never experienced, I’ve always gotten plenty of extra fries which is something I look forward to at five guys. It wasn’t even the amount of a little fry. My milkshake was basically melted. I immediately called the number on the receipt to inform the restaurant of the issue, apparently there’s an automated system that picks up calls. I left a voicemail about the issues with my order. It’s been weeks and I’ve never received any callback, response, nothing. No apology, no we’ll fix it, not even an acknowledgment of any kind. I was waiting to hear back, but since there is clearly no customer service present, I’m writing this review. Very disappointed that I received raw, non fully cooked meat on a burger for over $13, the stingiest amount of fries for $8, and melted shake for $7. Way too much money and not worth it. I won’t be returning and don’t recommend this location.
Food: 1
Corey
Absolutely not! No one ahead of me and it took 15 min for 2 sandwiches and 1 small fry ($25). Fries were cold and limp. How is it that I’m the only one waiting for food and service and quality is this bad at 1:04pm?!
Food was horrible, spent almost $20 in a fast food restaurant for a BLT, fries and soda that had no taste more than oil.
Atmosphere: 1
Food: 1
Service: 3
George Jett
I have to say the young man name T.K was great, he greeted me as soon as I came in the door with an upbeat attitude and was very respectful. He was very professional and served with a smile. Some cashiers in other establishments could learn a thing or too from this young man. My food was hot and very good! Overall experience was a 5!!
Atmosphere: 4
Food: 5
Service: 5
William
You can walk in here and it be completely empty and it still takes 20 minutes to get your food.Do not come here on lunch break, you will be late to return.
Been going to Five Guys for over 20 years. Asked for a "Regular fry". When i got it it wasn't even the size of the "Little Fry" ... Enough that i had to ask "where are the rest of the fries?". Both the fry cook and the manager looked at the fries and stood on that tiny portion of fries as of my 20 years of eating their fries was all a hallucination and i was incorrect. I no longer patronize Five Guys. They can keep everything about them away from me.
Atmosphere: 1
Food: 1
Service: 1
awesome experience today! all the employees were very pleasant, and the food was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Little Bacon Cheeseburger
So, I just wanted to comment about my experience today. I stopped in to grab a burger (not going to lie I typically avoid this location because of subpar service) but I was tight on time.Bravo for turning this one around. It was clean service was fast and the cashier was incredibly pleasant tall kid I think his name was Cris gave me the friendliest service . People are quick to review when things are bad so I wanted to make sure to mention the good. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
It is delicious from the peanuts to the fries. And yes, the hamburger and custom fixings are great. They are fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
They have great burgers and fries. Great place for a quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Cheeseburger, Burger
I love the fries and serving size of five guys , it just better .The only drawback with Five guys is the limited vegan sandwich options .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Cajun Fries, Grilled Onions, Salted Caramel
Burgers are good but the price was entirely too expensive ?
Atmosphere: 2
Food: 3
Recommended dishes: Cheeseburger
Always a great experience! Love the burgers, and the fries are awesome! We never pass up a chance to stop at any location.
Atmosphere: 4
Food: 5
Service: 5
This location is a hit or miss, and more often miss. The temperature of my burgers have been lukewarm in the past visits, to the point where the cheese isn’t melted, so that tells me it’s not cooked to order or fresh. This last time, I ordered through Grubhub since I had a gift card and didn’t want to drive to the store. That was a mistake. I ordered a cheeseburger, regular fry, and vanilla milkshake. This wasn’t a cheap meal, especially ordering through Grubhub, it was over $30 (including fees, taxes, tip). My burger was not cooked all the way and there were raw spots within the patties…I’m not talking medium or even rare, just raw. It wasn’t cooked thoroughly, which is completely unacceptable. The regular fries barely filled the cup, which I’ve never experienced, I’ve always gotten plenty of extra fries which is something I look forward to at five guys. It wasn’t even the amount of a little fry. My milkshake was basically melted. I immediately called the number on the receipt to inform the restaurant of the issue, apparently there’s an automated system that picks up calls. I left a voicemail about the issues with my order. It’s been weeks and I’ve never received any callback, response, nothing. No apology, no we’ll fix it, not even an acknowledgment of any kind. I was waiting to hear back, but since there is clearly no customer service present, I’m writing this review. Very disappointed that I received raw, non fully cooked meat on a burger for over $13, the stingiest amount of fries for $8, and melted shake for $7. Way too much money and not worth it. I won’t be returning and don’t recommend this location.
Food: 1
Absolutely not! No one ahead of me and it took 15 min for 2 sandwiches and 1 small fry ($25). Fries were cold and limp. How is it that I’m the only one waiting for food and service and quality is this bad at 1:04pm?!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love me some Five Guys Burgers and Fries!!!The service at this location impressed me above expectations!!
Atmosphere: 5
Food: 5
Service: 5
Great food the energy when you walk in is great as a customer service worker i have no idea where they get the energy but its amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Hamburger, Bacon Cheeseburger, Hand Burger, Cheeseburger, Burger
Food was horrible, spent almost $20 in a fast food restaurant for a BLT, fries and soda that had no taste more than oil.
Atmosphere: 1
Food: 1
Service: 3
I have to say the young man name T.K was great, he greeted me as soon as I came in the door with an upbeat attitude and was very respectful. He was very professional and served with a smile. Some cashiers in other establishments could learn a thing or too from this young man. My food was hot and very good! Overall experience was a 5!!
Atmosphere: 4
Food: 5
Service: 5
You can walk in here and it be completely empty and it still takes 20 minutes to get your food.Do not come here on lunch break, you will be late to return.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger