Firstly, I would give negative 3 stars if i could. I asked for an order that I ask for all of the time, and was told that it never existed, I ask him to speak with someone about this, and I hear this man making pretend talking noises and was told that he just spoke to his manager, and the item doesn't exist. Weird... Went home and ordered through the glitchy app, and got it delivered (yes, our double quarter deluxe with cheese was an actual item)... I bite into the cheeseburger, and immediately want to evict anything I had eaten all day. It was pink. I know this isn't indicative of having a safety issue; however, I definitely do not trust medium rare from a fast food restaurant. Always gets it wrong, and always with a rude and condescending attitude. Go elsewhere, for your own peace of mind.
Atmosphere: 1
Food: 1
Service: 1
YeYe'Kisha Oyà
This is the WORST McDonald's in the city, Two Employees were about to fight, and another customer and I, were waiting for over 15 minutes for our food, I only wanted A large coffee, and some Fries, had to wait another 5 minutes just to get my refund back, They need to fire the whole staff that was there that night
Atmosphere: 1
Food: 1
Service: 1
David Baldwin
The night shift is great.
Atmosphere: 1
Food: 4
Service: 1
Mind yo fucking Business
It is having work done food is good location has other places you can visit be mindful that construction is going on . I was able to eat in
Atmosphere: 4
Food: 4
Service: 4
Christopher Rankin
It would be more sensible and more of a courtesy if customers were made aware prior to them pulling up to the drive-thru window that cash payments would be the only means of payment accepted, as opposed to a credit or debit card. Perhaps a temporary sign could be placed near the beginning of the drive-thru line to inform them of this. It was so disappointing to be in the line for 20 minutes, and then to finally get to the window be told that they only accept cash.
Service: 1
SonnY Arias
Placed order online through app, the APP stayed the store took orders til 159am, it was 120. I arrived at the store and got in line behind 2 other cars. After me other cars filtered into the line. There were 6 cars waiting around 130am.When i got to the order screen, some dude got on the mic and said they were closed. Bro what? Allegedly I'll receive a refund after 2 hours. We will see.
Atmosphere: 1
Food: 1
Service: 1
Sunshine Bliss
My food was fresh, customer service was pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fish
Ashley Xiong
Ordered via uber eats and was missing majority of my items, unfortunately never received a
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Sandwich, Fries, Cheeseburger, Big Mac
Johanna Espino
***UPDATE REVIEW****On the same day that I sent the review I received a call from the store manager. A very polite young man that was very humble and heard me out. He asked me to come back to the store and replace the meals at not cost. On 1/27/24 went back again I have to say that the service was way more efficient and the manager made sure that our meals were delivered better than before. They still didn’t get the special or right but at least the customer service was better than before. I would suggest you that if you decide to visit this store make sure to check the food before leave just to make sure that they get it correct.***ORIGINAL POST***I visited the location today, but they seemed uncooperative. The order, placed at the kiosk with specific details, had issues—no receipt printed. After a call, I picked up the order, realizing they got it wrong. Replacing apple slices with extra kids meals resulted in small fries. When addressing the issue, the employee’s attitude was dismissive. Though I got replacements, they were only half-filled. The omitted apple slices and extra items I paid for were missing. No napkins were provided. I felt overcharged and frustrated due to both the order mistakes and the employee’s attitude.
Atmosphere: 5
Food: 4
Service: 5
Catera Green
After 10 they don’t care about the service it’s a lot of young kids working there with rude attitudes. The fries don’t be fresh at all. I would think the MOD would care how the quality of the food goes out the window.
Junkies passed out and homeless people hanging around. Worst experience ever! I never thought this could happen to this area…I felt like I was in a big city, riddled with unemployment and druggies. Dirty restaurant and of course employees don’t want to provide an ounce of customer service nonetheless friendly service. SHUT THIS PLACE DOWN!
Atmosphere: 1
Food: 1
Service: 1
Miriam Ramirez
I was there looking for work, no one attends to everything, they are in a bad mood, bad experience, I have worked in other Macdonals, I have never seen other places like these being so badly neglected.
Taylor Rhyne
They tend to be cash only a lot when I have a chance to go there. They will accept payment via the app but won't make mobile orders during that time. Seeing as there is no way for a customer to know this before ordering via the app I have to give them a poor score. It's also a hassle getting your money back once you have already paid on the app.
Atmosphere: 1
Food: 2
Service: 2
Hunter Mcgeachy
Don’t ever. EVER. order takeout food from here. Got the wrong sandwich, forgot my drink, wrong size fry.
Destiny
They gave me all my sauces and my food was fresh and the staff was great and they had great attitudes and they were calm and I only wanted 5 minutes or less to get my food and the line wasn’t that long thank you have a great rest of ur
Firstly, I would give negative 3 stars if i could. I asked for an order that I ask for all of the time, and was told that it never existed, I ask him to speak with someone about this, and I hear this man making pretend talking noises and was told that he just spoke to his manager, and the item doesn't exist. Weird... Went home and ordered through the glitchy app, and got it delivered (yes, our double quarter deluxe with cheese was an actual item)... I bite into the cheeseburger, and immediately want to evict anything I had eaten all day. It was pink. I know this isn't indicative of having a safety issue; however, I definitely do not trust medium rare from a fast food restaurant. Always gets it wrong, and always with a rude and condescending attitude. Go elsewhere, for your own peace of mind.
Atmosphere: 1
Food: 1
Service: 1
This is the WORST McDonald's in the city, Two Employees were about to fight, and another customer and I, were waiting for over 15 minutes for our food, I only wanted A large coffee, and some Fries, had to wait another 5 minutes just to get my refund back, They need to fire the whole staff that was there that night
Atmosphere: 1
Food: 1
Service: 1
The night shift is great.
Atmosphere: 1
Food: 4
Service: 1
It is having work done food is good location has other places you can visit be mindful that construction is going on . I was able to eat in
Atmosphere: 4
Food: 4
Service: 4
It would be more sensible and more of a courtesy if customers were made aware prior to them pulling up to the drive-thru window that cash payments would be the only means of payment accepted, as opposed to a credit or debit card. Perhaps a temporary sign could be placed near the beginning of the drive-thru line to inform them of this. It was so disappointing to be in the line for 20 minutes, and then to finally get to the window be told that they only accept cash.
Service: 1
Placed order online through app, the APP stayed the store took orders til 159am, it was 120. I arrived at the store and got in line behind 2 other cars. After me other cars filtered into the line. There were 6 cars waiting around 130am.When i got to the order screen, some dude got on the mic and said they were closed. Bro what? Allegedly I'll receive a refund after 2 hours. We will see.
Atmosphere: 1
Food: 1
Service: 1
My food was fresh, customer service was pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fish
Ordered via uber eats and was missing majority of my items, unfortunately never received a
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Sandwich, Fries, Cheeseburger, Big Mac
***UPDATE REVIEW****On the same day that I sent the review I received a call from the store manager. A very polite young man that was very humble and heard me out. He asked me to come back to the store and replace the meals at not cost. On 1/27/24 went back again I have to say that the service was way more efficient and the manager made sure that our meals were delivered better than before. They still didn’t get the special or right but at least the customer service was better than before. I would suggest you that if you decide to visit this store make sure to check the food before leave just to make sure that they get it correct.***ORIGINAL POST***I visited the location today, but they seemed uncooperative. The order, placed at the kiosk with specific details, had issues—no receipt printed. After a call, I picked up the order, realizing they got it wrong. Replacing apple slices with extra kids meals resulted in small fries. When addressing the issue, the employee’s attitude was dismissive. Though I got replacements, they were only half-filled. The omitted apple slices and extra items I paid for were missing. No napkins were provided. I felt overcharged and frustrated due to both the order mistakes and the employee’s attitude.
Atmosphere: 5
Food: 4
Service: 5
After 10 they don’t care about the service it’s a lot of young kids working there with rude attitudes. The fries don’t be fresh at all. I would think the MOD would care how the quality of the food goes out the window.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Junkies passed out and homeless people hanging around. Worst experience ever! I never thought this could happen to this area…I felt like I was in a big city, riddled with unemployment and druggies. Dirty restaurant and of course employees don’t want to provide an ounce of customer service nonetheless friendly service. SHUT THIS PLACE DOWN!
Atmosphere: 1
Food: 1
Service: 1
I was there looking for work, no one attends to everything, they are in a bad mood, bad experience, I have worked in other Macdonals, I have never seen other places like these being so badly neglected.
They tend to be cash only a lot when I have a chance to go there. They will accept payment via the app but won't make mobile orders during that time. Seeing as there is no way for a customer to know this before ordering via the app I have to give them a poor score. It's also a hassle getting your money back once you have already paid on the app.
Atmosphere: 1
Food: 2
Service: 2
Don’t ever. EVER. order takeout food from here. Got the wrong sandwich, forgot my drink, wrong size fry.
They gave me all my sauces and my food was fresh and the staff was great and they had great attitudes and they were calm and I only wanted 5 minutes or less to get my food and the line wasn’t that long thank you have a great rest of ur
Atmosphere: 5
Food: 5
Service: 5