I went there for the first time and the experience was amazing. The stuff is kind and the food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Robin J.
My food was cold, and the chicken was not crispy. As an out of towner, I was disappointed with this location.
Brenda Williams
I have eaten at Mr. Charles on numerous occasions and the food & atmosphere is always good. I definitely recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings and Fries, Fish N' Shrimp, Fried Chicken Breast, Flounder Sandwich, Whiting, Four Wing Dinner with 2 Sides, 2pc Pork Chop Dinner
Tanya Cummings
This establishment gets zeros all the way across. I made reservations on January 26th for my birthday dinner for February 3rd for a party of 8 for 6pm at the uptown location and received an email confirmation January 27th and received 2 reminder text msgs. One during the week and the other the day before my birthday. I specifically put in the comments that I was reserving a table for seating to celebrate my birthday. We get there 10 mins to 6 and wasn't seated until about 6:15 and it was a seating for 6. I told the waitress my reservation was for 8 she says the seating for 6 was all they had available. I advised I made my reservation for 8 and received confirmation if the space wasn't available I should not have received confirmation. I ask to speak with the manager and told him today is my birthday I reserved a table for 8 people not 6. There was no apology no happy birthday and he went on to say we don't do reservations for Saturdays. I told him then I shouldn't have received a confirmation not once, twice but 3x. I showed him the emails and text msgs and still no apology. Then had the audacity to tell me that I slipped through the cracks never should have gotten the confirmation and the only reason he was going to TRY to accommodate me was because I had the confirmations. At that time my family and I decided to leave and go elsewhere where there's better customer service. This place was recommended by my cousin. I will never ever go there ever again. Customer service is bad. There's no structure or organization. It's very unorganized and the crowd is very unwelcoming.I don't beg businesses to take my money. Don't plan a birthday dinner with them because you will be very disappointed on your special day...
Delton Brenda Cooper
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
J. Fielder
I’m so sad to see this place is closed. They by far have some of the best fried & soul food in NC/SC hands down… I just drove here from ATL today just to find out they aren’t open anymore! So sad… The mac & cheese was out of this world.
Just had lunch from the new Dalton Avenue restaurant. Super nice restaurant. Nice staff. Delicious food- chicken tenders, fried flounder, fried okra, mac&cheese, potato salad. Very convenient to our favorite brewery, Petty Thieves. Will definitely be back.Parking: Easy parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Flounder Dinner
Veronica Crawford
Everything about your place of business is great. The only problem I have is, you left the hood hanging. We need you too. Thanks a lot. Everybody is not able to get to your other places. You did us wrong....
Atmosphere: 5
Food: 5
Service: 5
Kaylah D.
Do NOT. I repeat-Do NOT use these people for catering. We ordered nearly $800.00 worth of catered food to include: fried chicken, hot wings, Mac and cheese and collard greens. The greens were the worst l have ever had. They tasted like they were from a can, like "Glory" greens and there was no type of meat used to flavor them. It was obvious that the chicken was fried the night before. It was dry and the texture was irregular. We had to throw so much of it away. The hot wings were rubbery and under cooked. Such a disappointment for my mother's retirement party. Good thing we ordered food from other places as well. The mac and cheese was the only saving Grace for this place.
Crystal F.
I frequent the whiting fish snack. Never disappoints ?? comes with 2 pieces of whiting, wedges and a dinner roll. Gets the job done on lunch break!!
Shrimp,hush puppies,and fries were good. Chicken tasted like it was reheated in an air fryer. Fish was spoiled, still trying to get the smell out of my car. The only reason I didn't take it back was because I didn't open the box until I was almost home, and it was not worth the gas to go back. Just won't go there ever again. Costly lesson.
Atmosphere: 3
Food: 1
Service: 3
Stacy Bell
3 stars for the chicken. 2 stars for the mac&cheese b/c it needed more cheese and salt. 0 stars for that tired mass produced dinner roll.
Food: 2
eric harley
The fish, chicken, yams and Mac and cheese was great and consistent all across the board. This is personally coming from a seasoned chef. They have love all in their food on everything!!!
Atmosphere: 5
Food: 5
Service: 5
James Johnson
Youg people cooking food over cooked fish and fries. Lots of grease in container. No respect from one ringing up food . I don't care attitude. 7/1/23 at lunch
Food: 1
Service: 1
Tyrone Wilkes
Today me and my wife went in to order, We usually go to the Harrisburg location. But decided to stop by this one. Customer service is terrible the young lady taking orders was very rude. She rushed me and my wives order. She repeated is that it after everything we tried to order. I really think she’s gonna run great customers away. Please inform her of her manners we are loyal customers thank you.
I went there for the first time and the experience was amazing. The stuff is kind and the food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
My food was cold, and the chicken was not crispy. As an out of towner, I was disappointed with this location.
I have eaten at Mr. Charles on numerous occasions and the food & atmosphere is always good. I definitely recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings and Fries, Fish N' Shrimp, Fried Chicken Breast, Flounder Sandwich, Whiting, Four Wing Dinner with 2 Sides, 2pc Pork Chop Dinner
This establishment gets zeros all the way across. I made reservations on January 26th for my birthday dinner for February 3rd for a party of 8 for 6pm at the uptown location and received an email confirmation January 27th and received 2 reminder text msgs. One during the week and the other the day before my birthday. I specifically put in the comments that I was reserving a table for seating to celebrate my birthday. We get there 10 mins to 6 and wasn't seated until about 6:15 and it was a seating for 6. I told the waitress my reservation was for 8 she says the seating for 6 was all they had available. I advised I made my reservation for 8 and received confirmation if the space wasn't available I should not have received confirmation. I ask to speak with the manager and told him today is my birthday I reserved a table for 8 people not 6. There was no apology no happy birthday and he went on to say we don't do reservations for Saturdays. I told him then I shouldn't have received a confirmation not once, twice but 3x. I showed him the emails and text msgs and still no apology. Then had the audacity to tell me that I slipped through the cracks never should have gotten the confirmation and the only reason he was going to TRY to accommodate me was because I had the confirmations. At that time my family and I decided to leave and go elsewhere where there's better customer service. This place was recommended by my cousin. I will never ever go there ever again. Customer service is bad. There's no structure or organization. It's very unorganized and the crowd is very unwelcoming.I don't beg businesses to take my money. Don't plan a birthday dinner with them because you will be very disappointed on your special day...
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
I’m so sad to see this place is closed. They by far have some of the best fried & soul food in NC/SC hands down… I just drove here from ATL today just to find out they aren’t open anymore! So sad… The mac & cheese was out of this world.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Pie, Fish Snack, Fried Catfish Dinner, Flounder Sandwich
Just had lunch from the new Dalton Avenue restaurant. Super nice restaurant. Nice staff. Delicious food- chicken tenders, fried flounder, fried okra, mac&cheese, potato salad. Very convenient to our favorite brewery, Petty Thieves. Will definitely be back.Parking: Easy parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Flounder Dinner
Everything about your place of business is great. The only problem I have is, you left the hood hanging. We need you too. Thanks a lot. Everybody is not able to get to your other places. You did us wrong....
Atmosphere: 5
Food: 5
Service: 5
Do NOT. I repeat-Do NOT use these people for catering. We ordered nearly $800.00 worth of catered food to include: fried chicken, hot wings, Mac and cheese and collard greens. The greens were the worst l have ever had. They tasted like they were from a can, like "Glory" greens and there was no type of meat used to flavor them. It was obvious that the chicken was fried the night before. It was dry and the texture was irregular. We had to throw so much of it away. The hot wings were rubbery and under cooked. Such a disappointment for my mother's retirement party. Good thing we ordered food from other places as well. The mac and cheese was the only saving Grace for this place.
I frequent the whiting fish snack. Never disappoints ?? comes with 2 pieces of whiting, wedges and a dinner roll. Gets the job done on lunch break!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Shrimp,hush puppies,and fries were good. Chicken tasted like it was reheated in an air fryer. Fish was spoiled, still trying to get the smell out of my car. The only reason I didn't take it back was because I didn't open the box until I was almost home, and it was not worth the gas to go back. Just won't go there ever again. Costly lesson.
Atmosphere: 3
Food: 1
Service: 3
3 stars for the chicken. 2 stars for the mac&cheese b/c it needed more cheese and salt. 0 stars for that tired mass produced dinner roll.
Food: 2
The fish, chicken, yams and Mac and cheese was great and consistent all across the board. This is personally coming from a seasoned chef. They have love all in their food on everything!!!
Atmosphere: 5
Food: 5
Service: 5
Youg people cooking food over cooked fish and fries. Lots of grease in container. No respect from one ringing up food . I don't care attitude. 7/1/23 at lunch
Food: 1
Service: 1
Today me and my wife went in to order, We usually go to the Harrisburg location. But decided to stop by this one. Customer service is terrible the young lady taking orders was very rude. She rushed me and my wives order. She repeated is that it after everything we tried to order. I really think she’s gonna run great customers away. Please inform her of her manners we are loyal customers thank you.