Went at lunch and could only get take out. The food was super dry and no egg rolls!
Atmosphere: 1
Food: 2
Service: 1
NaLani
Worst habatchi ever. Will not come back definitely overrated.The vegetables was still raw and not cook all the way. The meat and rice had a burnt and Bland taste. Just was not happy with the whole experience. The restaurant was clean but I didn’t feel we was a priority to our server as they did not check or accommodate us.
Atmosphere: 4
Food: 1
Service: 2
J. Irvin
I wasn't impressed with the food there. The service wasn't that bad. The bar was good though. The prices are high in the food is low grade. The bathrooms were dirty and there was a stench of mold in the air. The tables were dirty the grills were still dirty somewhat I don't recommend eating there.
Atmosphere: 1
Food: 1
Service: 2
Dina Giryes
It was nice experienceThe service is excellentThe food is very good!
Great timing and presentations of each course and generous portions
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice, Red Snapper
John Prigge
Few entrées for vegetarians. Tip included on check. Waitress just ok.
Atmosphere: 4
Food: 3
Service: 3
Carolyn Washington
First time visit. Definitely make sure to make a reservation with them as that is the only way to get in for the hibachi, otherwise, you may luck out if someone canceled their reservation if you just show up.Make sure your party is all there in order to be seated. Part of our party was running a few minutes late so we had to wait until they arrived before they would bring us to our table.You will receive a text confirmation the day of requiring you to confirm your reservation. If you are more than 10 minutes late, they will cancel your reservation.It took some time for a chef to arrive, even though we were the second party to arrive at opening and it wasn't until the first party was done before we got a chef. I wasn't sure if it was the same one or not as we only saw that chef from behind.If it wasn't for the quality of the food, which was standard hibachi, I would have rated a 1, while our chef was nice, of all the hibachi experiences I've had (upwards of 15-20), I've never had a chef so painfully quiet and boring. We had a party enough to fill the whole table with children and family from out of state and our chef lacked energy and personality. He spoke no more than a quiet "choo choo" during what we had to figure out was a train sound and that was it. No interaction with us and you could cut the silence with a knife. It literally made our entire party feel awkward. We had young children in our party who were experiencing this for the first time and even they were unamused.The hibachi food was good, very typical hibachi food which is fine, and the staff were friendly. Some of our party got sushi and one loved theirs and the other was not a fan due to a variation in the sauce compared other similar rolls they've had. For the steep price we paid, it was not worth it to us at all to come here as we chose this place for an entertaining experience and it was definitely not that.The people behind us lucked out and we got more entertainment watching their table for two seconds than ours the entire time. We would maybe come here for the open sushi bar but not for the hibachi in the future.
Atmosphere: 4
Food: 5
Service: 3
Ms chocolate Bae
Fabulous!!!
Atmosphere: 5
Food: 5
Service: 5
Cadence
The sushi is incredibly small. Much smaller than I remember- although it’s been a while since I’ve been! 3 separate sushi dishes were in this container. The dragon roll, panther roll, & California roll (not pictured) were so tiny yet so expensive. Both the dragon roll & panther roll cost $16 each and the taste was nothing special. I honestly have gotten better sushi for the money spent from the grocery store. Im disappointed! I won’t order sushi here again.
As always, they do great with customer service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Salmon
Nee Nee
This is a big hibachi restaurant located in the University area of Charlotte, NC…it took way longer than expected for the chef to come but it was well worth the wait. The veggies were fresh, the meats were seasoned & well marinated & the server never missed a beat. The aesthetics were pretty nice as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hibachi Chicken
Miguel Cortes
Today I had a bad experience at this place, I’d never come back. Waitress was rude when we ask for coke with no ice, food took forever to be served, and it wasn’t busy. their rolls were meh not tasty, or delicious. also everything is overpriced. Be aware they will charge you the tips
Atmosphere: 1
Food: 1
Service: 1
Robert Henriksen
Enjoyed the show of the chef cooking at our table. Good size portions and moderate prices.
I am writing to express my profound disappointment with the service my party and I received at Nokato Japanese Restaurant in Charlotte. We had made a reservation for 7:30 PM to celebrate a family member's birthday, and although eight of us arrived on time, we were not seated due to the restaurant's policy of a 10-person limit per table.Despite waiting for the remaining members of our party to arrive, bringing our total to 11 guests, we were denied a table when they arrived just 20 minutes after our reservation time. We were informed that the restaurant could only hold reservations for 15 minutes and they asked us to leave!This experience was not only disrespectful but also incredibly disheartening, as we were looking forward to celebrating this special occasion at your establishment. The treatment we received from your receptionists was unwelcoming and lacked basic courtesy.I believe it is imperative for management to be aware of the manner in which guests are treated, especially during celebratory occasions. It is my hope that this feedback prompts a reevaluation of your reservation policies and staff training to ensure that other patrons do not encounter similar experiences in the future.
Went at lunch and could only get take out. The food was super dry and no egg rolls!
Atmosphere: 1
Food: 2
Service: 1
Worst habatchi ever. Will not come back definitely overrated.The vegetables was still raw and not cook all the way. The meat and rice had a burnt and Bland taste. Just was not happy with the whole experience. The restaurant was clean but I didn’t feel we was a priority to our server as they did not check or accommodate us.
Atmosphere: 4
Food: 1
Service: 2
I wasn't impressed with the food there. The service wasn't that bad. The bar was good though. The prices are high in the food is low grade. The bathrooms were dirty and there was a stench of mold in the air. The tables were dirty the grills were still dirty somewhat I don't recommend eating there.
Atmosphere: 1
Food: 1
Service: 2
It was nice experienceThe service is excellentThe food is very good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hibachi Salmon, Teriyaki Chicken
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice
Great timing and presentations of each course and generous portions
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice, Red Snapper
Few entrées for vegetarians. Tip included on check. Waitress just ok.
Atmosphere: 4
Food: 3
Service: 3
First time visit. Definitely make sure to make a reservation with them as that is the only way to get in for the hibachi, otherwise, you may luck out if someone canceled their reservation if you just show up.Make sure your party is all there in order to be seated. Part of our party was running a few minutes late so we had to wait until they arrived before they would bring us to our table.You will receive a text confirmation the day of requiring you to confirm your reservation. If you are more than 10 minutes late, they will cancel your reservation.It took some time for a chef to arrive, even though we were the second party to arrive at opening and it wasn't until the first party was done before we got a chef. I wasn't sure if it was the same one or not as we only saw that chef from behind.If it wasn't for the quality of the food, which was standard hibachi, I would have rated a 1, while our chef was nice, of all the hibachi experiences I've had (upwards of 15-20), I've never had a chef so painfully quiet and boring. We had a party enough to fill the whole table with children and family from out of state and our chef lacked energy and personality. He spoke no more than a quiet "choo choo" during what we had to figure out was a train sound and that was it. No interaction with us and you could cut the silence with a knife. It literally made our entire party feel awkward. We had young children in our party who were experiencing this for the first time and even they were unamused.The hibachi food was good, very typical hibachi food which is fine, and the staff were friendly. Some of our party got sushi and one loved theirs and the other was not a fan due to a variation in the sauce compared other similar rolls they've had. For the steep price we paid, it was not worth it to us at all to come here as we chose this place for an entertaining experience and it was definitely not that.The people behind us lucked out and we got more entertainment watching their table for two seconds than ours the entire time. We would maybe come here for the open sushi bar but not for the hibachi in the future.
Atmosphere: 4
Food: 5
Service: 3
Fabulous!!!
Atmosphere: 5
Food: 5
Service: 5
The sushi is incredibly small. Much smaller than I remember- although it’s been a while since I’ve been! 3 separate sushi dishes were in this container. The dragon roll, panther roll, & California roll (not pictured) were so tiny yet so expensive. Both the dragon roll & panther roll cost $16 each and the taste was nothing special. I honestly have gotten better sushi for the money spent from the grocery store. Im disappointed! I won’t order sushi here again.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
As always, they do great with customer service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Salmon
This is a big hibachi restaurant located in the University area of Charlotte, NC…it took way longer than expected for the chef to come but it was well worth the wait. The veggies were fresh, the meats were seasoned & well marinated & the server never missed a beat. The aesthetics were pretty nice as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hibachi Chicken
Today I had a bad experience at this place, I’d never come back. Waitress was rude when we ask for coke with no ice, food took forever to be served, and it wasn’t busy. their rolls were meh not tasty, or delicious. also everything is overpriced. Be aware they will charge you the tips
Atmosphere: 1
Food: 1
Service: 1
Enjoyed the show of the chef cooking at our table. Good size portions and moderate prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice, Hibachi Chicken, Salad Dressing
I am writing to express my profound disappointment with the service my party and I received at Nokato Japanese Restaurant in Charlotte. We had made a reservation for 7:30 PM to celebrate a family member's birthday, and although eight of us arrived on time, we were not seated due to the restaurant's policy of a 10-person limit per table.Despite waiting for the remaining members of our party to arrive, bringing our total to 11 guests, we were denied a table when they arrived just 20 minutes after our reservation time. We were informed that the restaurant could only hold reservations for 15 minutes and they asked us to leave!This experience was not only disrespectful but also incredibly disheartening, as we were looking forward to celebrating this special occasion at your establishment. The treatment we received from your receptionists was unwelcoming and lacked basic courtesy.I believe it is imperative for management to be aware of the manner in which guests are treated, especially during celebratory occasions. It is my hope that this feedback prompts a reevaluation of your reservation policies and staff training to ensure that other patrons do not encounter similar experiences in the future.
Atmosphere: 1
Service: 1