Portofino's Italian Restaurant Park Road

amazing food, cooked to order, quickly with great service!!

My first time going & the food was pretty good. Mussel we very much over cooked though & our server dipped out mid meal & no one told us. Had to stand up to get another glass of wine at 8:48pm & felt very rushed to get out of there before closing. Decent food & Stewart was very nice but overall service sucked & will not go back

After three years of moving to Charlotte and living nearby, I FINALLY visited this restaurant and I'm kicking myself (lol) that I had not ventured here before. Never imagined until I visited the website that it was a chain.

IT IS ABSOLUTELY EXCELLENT!

I'll have those feet of mine back under their tables again really soon for sure!

My husband and I tried this place for the first time and absolutely loved it. All the food was delicious, especially the chicken parm. Service was great and fast and every dish is very affordable for such great taste and quality. Would absolutely recommend!

I love it

Generous, tasty portions!!
Prices are very reasonable too.
Good for families and a date on a budget!

Always great! This is our favorite of the group!

I just happened on this place a couple of weeks ago. It's my new favorite restaurant! True authentic Italian food❤️ I've been looking for this place! I will be a regular😁

What a great little place for this Philly native! Cute restaurant with casual dining room but takeout available too. Order at the counter, sit down with your number and your food is brought to you. I passed this on the street and was intrigued so came in for a cheesesteak. It was cooked perfectly (watch that first bite! Burned my mouth!), bread was fresh and the lettuce was crispy! The chips that come with are a nice touch but aren’t anything special, plain potato chips. The pizza looks good so may be back to try before leaving town!

Came here for a good lunch before our flight back home. Lunch menu prices were very reasonable. I split the sausage pizza with my oldest daughter. It was delicious. My other daughter had the kids menu cheese ravioli and devoured it. The chicken parm was great. The garlic bread was awesome. It fit the bill for what we were looking for

We have been coming here for years and the experience has always been at least decent. Not so yesterday. When initially ordering the waitress couldn't comprehend that we were supposed to receive a total of three side salads and a cup of soup (3 of us in the party, 2 entitled to a side salad and one entitled to a side salad and a cup of soup based on our menu selections). By the way, two of us are Charlotte natives over 50 years old and the third is my mother who is a Wadesboro native and over 80. We never received the missing salad. Unfortunately there was enough of a fuss that apparently the staff decided we were problem customers and they would need to take action. Before long one waiter who was not our main server came and asked if I and my sister wanted refills (we had the same beverage and the waiter did not ask my mother if she wanted a refill of her different drink). We said yes. He took both glasses to the kitchen rather than filling them at the table (big red flag but I wasn't paying attention) and after they were returned and after drinking I noticed they had been switched. My glass had my sister's lipstick on it. Any legitimate waitperson would not have switched them, even in light of the questionable procedure. I am certain they were switched deliberately and would not be surprised if something wasn't in my or my family members' meals that wasn't supposed to be there, though maybe I am over-mad and this may not be the case. Very bad feeling from the experience. We won't be going back to Portofino for a very very long time if ever. Some might say we should have complained to the manager but it just felt like it would have been pointless and more unproductive fuss. The waitress should have told the manager there was an issue, but either didn't, or the manager didn't question that we were somehow at fault.

The service was okay but unfortunately our server was always busy and we get to order with different servers. All servers were amazing. Food I wish they describe the meal. Food great like always but my break seem to not being warm.

Atmosphere: 4

Food: 3

Service: 4

This was my first time here and I had a great experience. My mom got the lasagna which was excellent and my Dad and I shared a pizza, which was also very good. Highly recommend.

Atmosphere: 4

Food: 5

Service: 5

Went there for dinner with 6 adults. Two had chicken parm, one had veal saltonbuca, two had pizza and one had the short ribs on special. Appetizers were clams casino and wedding soup. First off..the short ribs were epic..and what a presentation! It was the best I have ever seen...and enormous. She LOVED it. A picky eater had the veal and the clams...both were excellent. Veal portions tend to be tiny...this was a good sized piece and he was very happy. The large pepperoni pizza was split for 2 and it was very well received..but couldn't finish. The 2 chicken parmesans were excellent...not very big but tasted great. The red sauce was excellent. The side salads were good...cold and good size. The hit of the night was the bread...it was plentiful and tasty with a rock hard crust. Best bread in a restaurant in a long time. Dipping oil would have been a nice choice...but butter was fine. Only one dessert..a cannoli covered in chocolate and a touch of cinnamon...she enjoyed it. For improvement...service was slow. We waited 15 minutes for a waiter...and then mid ordering drinks..the waiter was changed..for some reason. We had Bobby and he did a good job. When we first sat down a dour faced woman was dragging tables and chairs for about 10 minutes...totally unnecessary. I think she was actually acting out by making a racket. Seating was extremely tight...close tables, unbalanced tables rocking and very little room between us. Seating was just plain uncomfortable. We had been here years ago until Riccios was discovered. Riccios was a more elegant and upscale experience. Personally I LOVED Riccios...my favorite Charlotte dining...now closed. Portofinos was very good...not 5 stars but certainly 4...and they may have hit their target at 4 in a pizza place setup. We will DEFINITELY be back. If Riccios reopens and returns to their past quality...Italian dinner will be there always. Lunch would be fine at Portofinos. A very good experience...not great. We were all happy...and full.

Parking: It was 6pm and the entire strip mall was packed. It was difficult to maneuver. It's about what you expect in mall parking at dinnertime

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Veal Parmigiana w Angel Hair Pasta, Side Salad, Chicken Parmesan, Salad Dressing, Salads

Went there for lunch on Tuesday with our Church group. We had a very pleasant meal together ❤

Atmosphere: 5

Food: 5

Service: 5