SAMBAZON Açaí Bowls Charlotte Douglas International Airport

Love my açaí bowl!!!! Lady working there is just SO rude.

Atmosphere: 4

Food: 5

Service: 1

While it’s nice to have healthier options when traveling by air, this shop didn’t offer gluten-free granola, which is a conundrum since many people have wheat allergies, including myself. Hopefully they add it to the menu in the future. I did appreciate the manager taking screenshots of ingredient labels to ensure the order held safe options for my autoimmune conditions. No dairy free chocolate chips on offer either, however. Sad! While not up to the standards of Vibe and Toastique, it is healthier than the restaurants flanking it in the food court. My berry bowl was still satisfying at any rate, topped with fresh bananas and crunchy blueberries.

Atmosphere: 4

Food: 2

Service: 4

The best best ever

Atmosphere: 5

Food: 5

Service: 5

I wish you would open earlier. The airport is packed with lines for food at 6am, opening at 7am is costing you business.

Atmosphere: 5

Food: 5

Service: 3

Received something different ordered. Too many ingredients I guess they don’t read the order

Atmosphere: 2

Food: 4

Service: 1

Tasty and healthy acaí bowls and smoothies. Service is always fast and friendly. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Frozen yogurt wasn't frozen.

Atmosphere: 3

Food: 1

Service: 3

Professional staff, clean facility, and the smoothies were fresh fruit and delicious.

Acai bowls are huge and delicious--a little expensive but it's an airport!

Atmosphere: 5

Food: 5

Service: 3

Good healthy option in the airport

Atmosphere: 4

Food: 4

Service: 4

The most horrible experience I ever had in airport. No customer was there… the server didn’t prepare my food until I went again asked. When I got the food it was cold and half cooked.

Atmosphere: 3

Food: 1

Service: 1

been here twice in 2 weeks now, thought maybe the first time was just a rough impression but the workers have been fighting/in a fight both times ive been here. the customer service is super bad and i hate making a review bc i worked customer service and i know typically companies dont care much about reviews…however both times ive waited 20+ minutes, gotten forgotten about, the workers sit in the back and look at me and i question if i even ordered😂 also the portions in the bowls both times have 1/3 of the bowl missing and only 2/3 full. mind you the bowls are 16$+ so id expect to actually be close to full at least. items ordered also werent made correctly/things added to them

Horrible experience and the people working were so lazy. Didn’t give me any fruit and the bowl was horrible. if i could rate it 0 stars i would.

Atmosphere: 1

Food: 1

Service: 1

I just watched this old man waiting in line forever as the young lady working there, standing right in front of the cash register, was telling an intense story to her coworker. The poor guy finally gave up and left. Eventually she asked how she could help me.
I still ordered, knowing this would be challenging and got through it with overt patience and kindness. Eventually I got the delicious bowl I intended to get but you’d be crazy to go there and expect serious service.

Atmosphere: 3

Food: 4

Service: 1

Food is excellent. Service sucked as the person was rude. Next time I won't include a tip when I pay.