Starbucks
11222 Providence Rd W, Charlotte
(704) 716-2344
Recent Reviews
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Beware when visiting this Starbucks. We ordered our drinks and noticed that the price we were charged for one of the drinks was $1 higher than stated on the app. We were also told in order to sweeten a tea that we ordered, we would have to pay extra! Upon further investigation, it looks like this is not a corporate store so they can do whatever they want. They don't allow you to order ahead and I see why now. They charge what they want to and don't go by the prices in the app. We asked for the manager and she came (from somewhere in the grocery store) to try to make it right for us which was appreciated.
The service was average at best and not worth paying extra when I can go down the road to a corporate Starbucks to get the same thing for a better price. Starbucks should ensure that all of their locations charge the same prices.
Atmosphere: 2
Service: 3
Could be one of the worst! No order ahead, not accepting coupons, what else need to mention?
Atmosphere: 1
Food: 3
Service: 1
Could be one of the worst! No order ahead, not accepting coupons, what else need to mention?
Atmosphere: 1
Food: 3
Service: 1
Sweet people working there and making nice coffee )
Atmosphere: 5
Food: 5
Service: 5
So slow and they only had one person working on a Sunday morning. I felt bad for the worker as she was trying her best but it took 20 mins for 1 coffee with only 3 people ahead of me.
My go to for breakfast on the go!! Caramel machiatto for me!!
I had an amazing experience here. Nancy was so nice and friendly and made our drinks so personal. I have never experienced such excellent customer service.
This trip to Starbucks lifted my spirits because I was treated to the best customer service I’ve ever experienced. Nancy put so much effort into making sure we were taken care of, this was such a good experience.
This place needs to be closed down, this is an embarrassment of Starbucks name, I have already reached out Starbucks and they will review and might revoke their license, unprofessionalism, rude and always out of everything, oh wait and wait times 30 minutes.
1. Cannot order ahead
2. Cannot redeem stars here
3. Nancy..
The employee Nancy is such an unpleasant person to come into contact with while coming to this Starbucks. She has The most nastiest attitude towards customers and any questions that you ask her I actually canceled my order while trying to order with her today because she was being a b…. and was being extremely rude and walked away from me while I was in the middle of talking. She either needs to be retrained on how to be a better person at work or she needs to be let go because I will not be coming back to the Starbucks because of her this is the second time that this has happened with her.
Restaurantji Recommends
Had a great experience here. Everyone was nice.
Terrible experience, when we arrived barista was on the phone no hi or paying attention to us. She stayed on the phone for 2 more minutes, and then said she already shut down system. At 5 :10 pm .
The horrible Starbucks I’ve Ever Been in my life.
1. Cannot order ahead2. Cannot redeem stars here3. Nancy..The employee Nancy is such an unpleasant person to come into contact with while coming to this Starbucks. She has The most nastiest attitude towards customers and any questions that you ask her I actually canceled my order while trying to order with her today because she was being a b…. and was being extremely rude and walked away from me while I was in the middle of talking. She either needs to be retrained on how to be a better person at work or she needs to be let go because I will not be coming back to the Starbucks because of her this is the second time that this has happened with her.
Got to counter at 6:50 to get snack and coffee. They were supposed to be open until 7:00. The baristas said she had already shut down all the machines. Guess they really close at 6:30?
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