I have been a customer of this location for (almost) two years now. Big fan! There are three Starbucks within walking distance from me, and I have always defaulted to this one.
Service is quick and accurate, and the people are incredibly kind. A special shoutout to Brandon, who always makes my day! A big thank you to the entire team.
Gabriel Morales
Came in on 5/3 and let me tell you the closing team was by far one of the BEST closing staffs I’ve ever met. Big cudos to shaun and the other partner that made the yummiest drinks! Atmosphere was sublime, clean, and super friendly. Wish yall the best #9394 ^.^
James Ely
Great location in Uptown Charlotte. Lots of room to work or hang out. Great service.
Ashish Ani
We recently visited this Starbucks. It was nice experience. We tried following:- 1. Veggie Falafel Pocket - too yum. Pure veg 2. Frapachino - nice
Scott Goldsmith
1/31/25 Been a month since original review. Ordered a drop coffee with cream, ten minute wait...
Painfully slow service (20 plus minutes for drinks) as well as frequently incorrect orders.
Natalie Fodel
I've been to many Starbucks and this is by far my favorite!
Shelley Searcy
I live uptown and have been coming to this Starbucks several mornings each week for several years using Mobile Order. The morning crew here is simply the best! Drew, Jaz, Austin, Janae, Brandon, and Mansi always take great care of me and have my order ready (apologizes if I missed a barista!).
I'm tickled that they know my order by heart. To walk in and be greeted by name AND a smile brightens my day! That level of kindness and personal touch is rare in service jobs these days and goes far with me. You never know what someone is going through and they make me feel like a celebrity when I walk in, making my morning off to a great start. I enjoy the little moments of small talk when it's not busy - it's nice getting to know the baristas personally. Even when it is busy, a quick "how is your day going" from the barista over the glass divider to acknowledge me is impactful.
My drinks are consistent, never sloppy, and perfectly made. I look forward to seeing the creative prompts on the dry erase board each week. If there is ever a snaffoo or mixup, (which is rare) they acknowledge it and insist on making it right immediately.
THANK YOU ALL for your hard work and positivity. We are all just trying to make it out here and I appreciate each one of you! If I ever move from the area, I will truly miss ya'll and may just make the drive to keep coming back to this location! I hope this message makes it to you all!
- Shelley (venti cinnamon dolce latte, 1 shot, whipped cream, extra cinnamon dolce sprinkles and an occasional pup cup) <3
Atmosphere: 5
Food: 5
Service: 5
Yamini Patel
🤢🤮🤢🤮🤢🤮
If I could I would give negative stars for service and atmosphere. Slowest service ever seen and it was filthy dirty areas. You see employee slamming the empty cartons in trash and when missed no reaction. Employee prepared drink and slided the drink which tips off on the other side and no reaction. When asked for cream for my coffee, employee gave attitude and tells me I had to say it at time of ordering. Not coming back here ever again.
Atmosphere: 1
Food: 3
Service: 1
Brian Robb
Open right on time and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Lauren Shamberger
I asked for no whip cream because i’m severely lactose intolerant they put it on top i asked for it to be wiped off just to have it all in the bottom of my cup when i initially asked for none.
Worst Starbucks Cappuccino I ever had! Never had pre-mixed sugar in my drink ever before, I’ve ordered the same drink 5x a week over a decade!
They took 15 mins to prepare the drink when it wasn’t busy!
Atmosphere: 3
Food: 1
Service: 1
Andrena Murphy
A special shout out Brandon & Drew who were literally the highlight of our short trip to Charlotte! They were kind, friendly, full of energy and honestly made me want to move to Charlotte just to work with them. All Starbucks should follow their example and prioritize the customer experience :)
Atmosphere: 5
Food: 5
Service: 5
Ash Brown
I’ve never experienced such racial experience in my life. Walked in with my family of color. Completely ignored not greeted. It was another race in front of us which took 6 mins to even get service in reference he provided them free drinks, phone exchanging etc . I requested my usually, the employee name Dru refuses to make (water) he stated I had to purchase a refresher in oder to receive. But had the nerve to state their drinks were free the other ppl in front of us all graceful.My partner felt uncomfortable and didn’t even want to order they usual customized drink . I will never attend this location . Disgusting how racist still exist.
Atmosphere: 1
Service: 1
HUGO FEDERICO REYES MARTINEZ
Excellent location and service..
Brennan Perry
Clean, efficient, and relaxing vibe. I’ll be going back ?♂️??
I have been a customer of this location for (almost) two years now. Big fan! There are three Starbucks within walking distance from me, and I have always defaulted to this one.
Service is quick and accurate, and the people are incredibly kind. A special shoutout to Brandon, who always makes my day! A big thank you to the entire team.
Came in on 5/3 and let me tell you the closing team was by far one of the BEST closing staffs I’ve ever met. Big cudos to shaun and the other partner that made the yummiest drinks! Atmosphere was sublime, clean, and super friendly. Wish yall the best #9394 ^.^
Great location in Uptown Charlotte. Lots of room to work or hang out. Great service.
We recently visited this Starbucks. It was nice experience.
We tried following:-
1. Veggie Falafel Pocket - too yum. Pure veg
2. Frapachino - nice
1/31/25
Been a month since original review. Ordered a drop coffee with cream, ten minute wait...
Painfully slow service (20 plus minutes for drinks) as well as frequently incorrect orders.
I've been to many Starbucks and this is by far my favorite!
I live uptown and have been coming to this Starbucks several mornings each week for several years using Mobile Order. The morning crew here is simply the best! Drew, Jaz, Austin, Janae, Brandon, and Mansi always take great care of me and have my order ready (apologizes if I missed a barista!).
I'm tickled that they know my order by heart. To walk in and be greeted by name AND a smile brightens my day! That level of kindness and personal touch is rare in service jobs these days and goes far with me. You never know what someone is going through and they make me feel like a celebrity when I walk in, making my morning off to a great start. I enjoy the little moments of small talk when it's not busy - it's nice getting to know the baristas personally. Even when it is busy, a quick "how is your day going" from the barista over the glass divider to acknowledge me is impactful.
My drinks are consistent, never sloppy, and perfectly made. I look forward to seeing the creative prompts on the dry erase board each week. If there is ever a snaffoo or mixup, (which is rare) they acknowledge it and insist on making it right immediately.
THANK YOU ALL for your hard work and positivity. We are all just trying to make it out here and I appreciate each one of you!
If I ever move from the area, I will truly miss ya'll and may just make the drive to keep coming back to this location! I hope this message makes it to you all!
- Shelley (venti cinnamon dolce latte, 1 shot, whipped cream, extra cinnamon dolce sprinkles and an occasional pup cup) <3
Atmosphere: 5
Food: 5
Service: 5
🤢🤮🤢🤮🤢🤮
If I could I would give negative stars for service and atmosphere. Slowest service ever seen and it was filthy dirty areas. You see employee slamming the empty cartons in trash and when missed no reaction. Employee prepared drink and slided the drink which tips off on the other side and no reaction. When asked for cream for my coffee, employee gave attitude and tells me I had to say it at time of ordering. Not coming back here ever again.
Atmosphere: 1
Food: 3
Service: 1
Open right on time and friendly staff
Atmosphere: 5
Food: 5
Service: 5
I asked for no whip cream because i’m severely lactose intolerant they put it on top i asked for it to be wiped off just to have it all in the bottom of my cup when i initially asked for none.
Restaurantji Recommends
Worst Starbucks Cappuccino I ever had!
Never had pre-mixed sugar in my drink ever before, I’ve ordered the same drink 5x a week over a decade!
They took 15 mins to prepare the drink when it wasn’t busy!
Atmosphere: 3
Food: 1
Service: 1
A special shout out Brandon & Drew who were literally the highlight of our short trip to Charlotte! They were kind, friendly, full of energy and honestly made me want to move to Charlotte just to work with them. All Starbucks should follow their example and prioritize the customer experience :)
Atmosphere: 5
Food: 5
Service: 5
I’ve never experienced such racial experience in my life. Walked in with my family of color. Completely ignored not greeted. It was another race in front of us which took 6 mins to even get service in reference he provided them free drinks, phone exchanging etc . I requested my usually, the employee name Dru refuses to make (water) he stated I had to purchase a refresher in oder to receive. But had the nerve to state their drinks were free the other ppl in front of us all graceful.My partner felt uncomfortable and didn’t even want to order they usual customized drink . I will never attend this location . Disgusting how racist still exist.
Atmosphere: 1
Service: 1
Excellent location and service..
Clean, efficient, and relaxing vibe. I’ll be going back ?♂️??
Atmosphere: 5
Food: 5
Service: 5
Loading...