Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company offers a generally positive experience, especially noted for friendly and cheerful drive-thru service. On a birthday, staff went above and beyond by asking if the customer wanted to sing happy birthday, making the visit memorable. The drive-thru staff are praised for being super nice and friendly, contributing to a pleasant and easy experience. However, the location’s parking lot design is challenging, with sharp turns and a maze-like layout that can be difficult for bigger trucks and trailers, and the nearby traffic from the residential complex and busy roads worsens the driving experience.

Customer service inside the store has some issues, with concerns about staff being distracted by cell phones and slow service. Wait times for drinks can be long, even with no line, and drinks are sometimes served too hot or with minor order mistakes such as whipped cream on the beverage. Additionally, some customers find the tip culture uncomfortable, feeling pressured to tip before receiving a sleeve for hot drinks. Overall, while the staff’s friendliness and good service at the drive-thru stand out, improvements in parking, service speed, and staff attentiveness could enhance the overall experience.

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Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

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Starbucks Reviews

3.5
189 ratings
5
52%
4
6%
3
10%
2
8%
1
24%
Food
4.2
Atmosphere
4.0
Service
3.6

Share your opinion about Starbucks Coffee Company

Love the drive thru option ! Love how nice a lot of people are who work here. 🎃☕️🖤🍂 I go to this location multiple times a week !

One of my favorite location thus far !
It’s always a treat to get a coffee and sandwich from Starbucks! Today our server was not a happy fellow? Other than that it was great !
Thanks Wayne
Thank you to the wonderful drive-thru workers this morning on my birthday , being so cheerful at 7:30am and even asking if I wanted them to sing happy birthday 😅. Your service was above and beyond on my special day , I frequent this Starbucks because of the service and you two made it even better .

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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