Starbucks

8420 University City Blvd, Charlotte
(980) 710-6004

Recent Reviews

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Carol Davis

Great customer care and very friendly!!

Atmosphere: 5

Food: 5

Service: 5

Rowdy Scarlett

Nice people, good coffee but could use a remodel.

Atmosphere: 4

Food: 5

Service: 5

Marcia Watson

I haven't had a bad experience at any Starbucks I have ever visited. I went in on my birthday and had a great conversation with the barista. I left with a smile and a perfectly made order.

Atmosphere: 5

Food: 5

Service: 5

Jess Roberson

Not cool Starbucks. I knew my coffee felt light. Haven’t even taken a drink and it’s almost half empty! So sad I paid for this.

Amber Wiggins

Love the store. Parking lot is chaotic. Small for this amount of traffic. Traffic coming in and out needs to be directed more efficiently. I am always in a jam with another car, if not almost wrecked.

Atmosphere: 5

Food: 3

Service: 5

Hemal Shah

People are friendly and respectful

Vegetarian options: Unknown about vegetarian food products
People more buying milk shakes

Atmosphere: 4

Food: 4

Service: 4

Maria Ortega

I went to this Starbucks to buy two coffees and they told me it was $16.90 and I paid with my card and now that I see my amount, they charged $29 dollars, these people who work here are scammers, be careful, I will go to the store and tell the person who they are because The same American treated a friend and told him the same thing.

Andrew Prater

Excellent friendly staff at this location. I ordered coffee every day and was not bothered for using the internet and getting comfortable for a few hours while I worked.

Atmosphere: 5

Food: 5

Service: 5

Shannay Dobyna

My favorite startbucks in my area. Very friendly staff. Hazel provides excellent customer service and definitely makes the experience pleasurable!!!

Atmosphere: 5

Food: 5

Service: 5

Noah “Mr. BERRY” Saulsberry

Don't get me wrong, the staff and the service provided was very good. 3 stars because the prices are getting out of control.

Atmosphere: 5

Food: 5

Service: 5

Heaven Scott

All I wanted was a salted caramel cold brew non dairy. I got a strong black coffee with nothing in it. Was no cold foam at all. It taste horrible. The cashier charged me more and the drink on the Starbucks app was $5.91 with tax included and she tried to charge me $6.07. She then proceeded to tell me I ordered wrong when I ordered it just like it is listed on the app. I will not be returning here. I wasted my money and didn’t enjoy my beverage.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Rector

Worst starbucks customer service/quality of product I have EVER been to or experienced.

Placed a mobile order and pulled up at estimated time. After telling them I had a mobile order for Steph, he preceded with "It was placed one minute ago, so were still making that up for you. You can pull around though"

Treated me like I had placed my order as I was speaking to him, and came across very rude.

I ordered 2 upside down caramel macchiatos w/ sweet cream cold foam.

I knew the moment I saw the drinks they weren't going to be good. Ice was more than half way melted. Looked as if they'd been sitting for 20 minutes and cold foam looked lumpy.

This is the most concerning part. Cold foam has a smooth texture. If you get it you know what I mean. The cold foam actually had like curdles in it. Not sure if the ingredients were old or was made in something with old in it but I immediately went inside and requested Java Chip Fraps.

"So you just want an all around completely different drink?". Yes. Even though they are less expensive. Yep sign me up!

The whole time im waiting on my drink, the manager and drive thru rep are cutting up, never stop talking. Meanwhile for some reason there's a long line of drinks that look melted and unappetizing. This whole time it isn't like theyre crazy busy. I get the remade drinks and am still just as disappointed. ?? just tastes bitter/old.

I will never be returning based off the way the orginal drink tasted and replacement. Not sure if ingredients are old/setting out or whats going on but the cream curdled in the cold foam and then the same exact tastes in the Fraps is SO concerning.

I will be contacting the store tomorrow morning to request a refund. So disappointed with the customer service and quality of the drinks.

Atmosphere: 1

Food: 1

Service: 1

Aquilla Fitts

Hazel was beyond rude. We pulled up and asked for something at the window and she was just huffing and puffing and we ordered the most simple thing at the window

Atmosphere: 1

Food: 1

Service: 1

K m

I'm sorry but this is the third time I've been here where I or others walked out because the music is so bad ??

Atmosphere: 1

Food: 3

Service: 4

Sarah Hardman

Great location, and everyone was very kind and speedy with the orders.

Atmosphere: 5

Food: 5

Service: 5

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